Paramount Kia of Hickory

Great service I traveled there from Asheville, I was looking for a specific car. Ended up buying a different one because of the great price I got. Would travel agai I traveled there from Asheville, I was looking for a specific car. Ended up buying a different one because of the great price I got. Would travel again if I needed just to get the same great service. I don’t know how the service is in Asheville, but I was impressed here. :) More

Great customer service I was having problems with my truck & wasn’t sure if I should or even could purchase a new vehicle. So I decided to call Paramount Kia of Hickory & s I was having problems with my truck & wasn’t sure if I should or even could purchase a new vehicle. So I decided to call Paramount Kia of Hickory & spoke with Julian Rogers he asked me to come & assures me he would take care of me. Not only was the customer service great I got a brand new 2017 Kia Optima the car I wanted at a great price. If you need a car ask for Julian he is awesome!!!! More

Wonderful experience, excellent service from salesman Car shopping has always been my least favorite thing to do because I've only had horrible experiences with pushy salesman. I went in to Paramount Kia Car shopping has always been my least favorite thing to do because I've only had horrible experiences with pushy salesman. I went in to Paramount Kia of Hickory with the intention to trade in on a new van. As soon as I got out of my car and started looking around I was approached by as saleman. My first thought was great, here we go, another pushy salesman. That wasnt the case at all. Julian Rogers was the salesman that approached me that day and while I was expecting the worst, because of past experiences, it was actually the best experience I've ever had. Julian went out of his way to provide the most excellent service possible. I was more than just another sale to him. He genuinely wanted me to have the best experience and wanted me to leave there with exactly what I came to get and he went to the extreme to make this possible. Even weeks after buying if I had any issues, I could call and speak to him and he directed straight to whoever could take care of my problem if it wasn't something he could do himself. I have since recommended him specifically to others looking to purchase a vehicle and I will continue to recommend him in the future. The dealership needs more honest, friendly, understanding salesmen LIKE Julian, he is a rarity for sure but a blessing non the less when the stress of buying a car is too much in itself it's great to not have to deal with the stress of having a pushy salesman. I was very pleased with my experience at the dealership mainly because of Julian and his efforts to make sure everything went smoothly and the process was as painless as possible. The only issue I had was with the finance office, when I specifically asked to have my information sent to members credit union for financing and instead it was sent to several other financial institutions which all had horrible interest rates and I had to take matters into my own hands and take the purchase agreement to members credit union where I was given a much better interest rate and payments I could afford. That part of the process would have been much less painful had they listened in the finance office to begin with and it wouldnt have taken so long to make the purchase. More

My review on this dealership was overall great It was a great experience and i enjoyed the friendly staff,they made sure that i was comfortable and treated me as fair as possible It was a great experience and i enjoyed the friendly staff,they made sure that i was comfortable and treated me as fair as possible More

Easiest Auto Purchase EVER Let me get straight to the point -- This was hands down the easiest auto purchase I've ever experienced. That's saying a lot because I am admittedly a Let me get straight to the point -- This was hands down the easiest auto purchase I've ever experienced. That's saying a lot because I am admittedly an analytical and detail-oriented person who has no problem being critical, especially when it comes to purchasing a vehicle. Typically whenever I make any kind of vehicle purchase, I end up visiting at least 5-6 dealerships -- not out of desire, but because I get fed up with greedy and pushy sales associates, leading me to walk out and move on to the next. My patience can easily be worn thin when I feel like I'm being pressured into something I don't want, and that happened to me at 4 different dealerships during this venture to purchase a vehicle. However, I knew the moment I walked into Paramount Kia and met with Cathy that it was going to go much better than any of the other dealerships I had visited in my quest to purchase a vehicle. I can't really explain it -- I could just feel that the overall vibe and atmosphere was completely different, in a good way. Right off the bat I was clear with Cathy that all I ask for is my salesperson to be fair, honest, and to listen to what I say. I said this because I was scorned from prior bad experiences with other sales associates at the other dealerships I visited, but it's honestly something I probably didn't even need to say because I could tell Cathy was a straight-shooter from the start. That, to me, is hands down the most important aspect when dealing with any type of auto purchase -- a sales associate that listens to your needs, doesn't play games, tells it like it is, and gives you a fair deal that allows you to still go home and feed your family at night. From the test drive of the vehicle, to the price of the car and the paperwork, Cathy and the team made this amazingly easy. The deal I got was more than fair, and not once did I ever feel like I was being pressured into anything I didn't want. Even when it came down to the financing and reviewing various add-on options (because let's be honest, this is where they usually try to up-sell like CRAZY), the various packages were clearly laid out for me so I knew what was available, but they let me choose what best fit my situation without any coercion or pressuring. All of these elements added together are what landed them this sale. On top of all of this, I was in and out of there with my purchase in just a little over 90 minutes. My schedule is often very tight, and they worked quickly to ensure I was out the door in time to make it to my next endeavor. Overall, I give this experience an A+. As I said in the beginning, I'm analytical and critical, and I always try to find the weaknesses or problems, much like how water will always try to find the leak in the bottom of a boat so it can sink it. In this case, I have nothing negative I can say. Cathy and the team did their job exactly as i would hope for them to. This is what a car dealership SHOULD be, but what many are not. Do yourself a favor -- next time you're looking for a car, try this place first. You'll save yourself a whole lot of grief and get the respect and service you deserve. More

friends and family Was impressed by everyone ,they all jumped in and helped. Answered questions,helped program radio and phone to car.Gave me and my mother great deals. Was impressed by everyone ,they all jumped in and helped. Answered questions,helped program radio and phone to car.Gave me and my mother great deals. And new friends.Thank you all More

Nissan Altima Best experience ever at a dealership. Chris was great to help with our needs. Very impressed and all was handled in a timely manner as well😃 Best experience ever at a dealership. Chris was great to help with our needs. Very impressed and all was handled in a timely manner as well😃 More

2017 Kia Soul I had not planned on making a purchase today, however, through the great experience at Hickory Kia I decided to purchase today. Thank you for your ex I had not planned on making a purchase today, however, through the great experience at Hickory Kia I decided to purchase today. Thank you for your excellent service! More