Paramount Kia of Hickory - Service Center

Thank you, Alex Huff Once again I have to thank Alex Huff for his excellent service. We bought a vehicle from him last year. Since then, he's always been available to answ Once again I have to thank Alex Huff for his excellent service. We bought a vehicle from him last year. Since then, he's always been available to answer questions or address any concerns I may have had. Just this morning he smoothed over an issue I was having with the service department. Great guy. More

I bought two! I was sick and tired of broke down used cars. When I brought in an old Kia for repair Chris made it possible to trade it as is and to buy a 2018 Kia S I was sick and tired of broke down used cars. When I brought in an old Kia for repair Chris made it possible to trade it as is and to buy a 2018 Kia Sportage and a 2019 Kia Forte. He was friendly and trustworthy. I recommend this dealership. It was also a bonus that they were a Christian business since my wife and I are also Christians. More

New Car With no intention of getting a new vehicle, when I stopped by Paramount to have the ac/heater fan checked, in about an hour I was in a brand new car w With no intention of getting a new vehicle, when I stopped by Paramount to have the ac/heater fan checked, in about an hour I was in a brand new car with the little perks I desired and only slight increase. So glad Paramount is a season sponsor for Hickory Community Theatre, and this is the reason I visited them the first time. Thanks Tim for your honest and helpful assistance. More

Quick and easy I walked in for information on my existing Kia, didn’t think I would qualify to trade or buy... I started talking to Michael Blackwood, he was great I walked in for information on my existing Kia, didn’t think I would qualify to trade or buy... I started talking to Michael Blackwood, he was great! No pressure to do anything. They were also really quick, I traded in my 2014 soul for a 2019 soul, on my lunch break... I highly recommend this dealership, will buy from them again in the future. More

First time service Very easy to schedule. They gave me a accurate estimate of how long it would take. However the price seemed a little high for oil, filter, cabin, filt Very easy to schedule. They gave me a accurate estimate of how long it would take. However the price seemed a little high for oil, filter, cabin, filter change and inspections of fluids More

Kyle is a Amazing Service writer Let me just say Paramount Kia in Hickory is top notch. I called Chris in sales and told him I had to get a car to the Dmv by 445 pm he told me to see Let me just say Paramount Kia in Hickory is top notch. I called Chris in sales and told him I had to get a car to the Dmv by 445 pm he told me to see Kyle he would make it happen . When I got there at 403 pm I told Kyle I needed a oil change also. His comment was not if your going to leave here at 445 let’s get the inspection done and schedule you for a oil change and do the recalls later in the week.. his main concern was getting me to the dmv not making a dollar. My car was returned to me at 428 pm . This goes along way with me Chris told me to ask for Kyle and he would make it happen and that he did. This goes a long way most dealers want to make big profits before I would go to any other dealers I would not pass up Chris in sales or Kyle in service these guys are like super hero’s at least in my book they are.. More

Awesome dealership with a fabulous staff! My experience began in the service department. The receptionist met me at the car and greeted me with a smile and helped me immediately. She was able My experience began in the service department. The receptionist met me at the car and greeted me with a smile and helped me immediately. She was able to connect me with a salesman after I had received a phone call about possibly reducing the payments on my current vehicle. Kelsey was able to connect me with Michael. He was very honest about my situation. He did the necessary leg work and paper work to help me make sound financial decisions. Based on the information he provided, I traded for a Kia Optima. Michael was very knowledgeable about the vehicle and wasn't scared of my driving (and insisted that I must drive it even though I was confident that the "shoe" would fit perfectly)! He has followed up with me to make sure everything has been fine with the vehicle. Not only did I make a great trade, I made lots of friends! More

Service Wouldn't have wanted to spend my Saturday morning anywhere else while having service done on my car.... everyone was very polite and courteous! They e Wouldn't have wanted to spend my Saturday morning anywhere else while having service done on my car.... everyone was very polite and courteous! They even offered us and made us a coffee....above and beyond More

Service Department I want to let you know my service department experience the last two times I have been in have been exceptional. Aaron Bisesti has been my service adv I want to let you know my service department experience the last two times I have been in have been exceptional. Aaron Bisesti has been my service advisor both of those times and he is outstanding. He is cordial, and makes every effort to take care of you while you are there and tries to make your experience as pleasant as possible. He explains everything you need to know the way you can understand it. The work I needed completed was under warranty. More