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Paramount Porsche Volvo VW
Hickory, NC
2,070 Reviews
Paramount Porsche Volvo VW is owned and operated in Hickory, NC and is part of the Paramount Automotive Group. We provide our customers a dealership that has developed a reputation for superior service. We do business by the Paramount philosophy based on “GR 101” or the Golden Rule: Always treat other people as you would want to be treated and always endeavor to do what is right and fair.
We have a qualified and knowledgeable sales staff with the training and dedication necessary to provide customers with the information that makes purchasing decisions those that bring lasting joy.
Trustworthy, reliable service and repairs by our highly skilled service technicians.
We also have a staff of caring Paramount car financing experts who work hard to provide exceptional rate loans, made possible by our high volume buying power, and offer special financing packages for bad credit buyers who have had credit problems but still deserve the right to car ownership.
Stop by today and see the Paramount difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
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Showing 2,070 reviews
April 14, 2015
Customer Service On Thursday before Easter I've visited the dealership with notice that I was driving 3 1/2 hours and would be there by seven or 715. When I arrived th On Thursday before Easter I've visited the dealership with notice that I was driving 3 1/2 hours and would be there by seven or 715. When I arrived the car was not even at the kid either ship where I was told to come it was up at the other dealership Jason had not even pulled it down nor did he put gas in it so he obviously had no concern for my time or my wishes no customer service.upon arriving back at the dealership we parked at the Porsche BW building and was told to go get my car in the rain after walking up to the Volkswagen dealership in the rain and blowing it said the sales manager can look at it. Then upon coming in for numbers Jason proceeded to be rude, I'm professional and discourteous I would not do business with Jason omen. Anywhere at anytime.on my second visit we got a much nicer salesman his name was Colton Tannenbaum. The day I came back on Monday I called 2 1/2 hours prior to arriving and said I would take the car at the agreed on price that had been left on my voicemail to have the paperwork ready for signing in the car ready for delivery. My reason for this was I was traveling from Jason Aumon. I also dealt with Caleb in the finance office he was also pleasant and more helpful except for not having the car ready for delivery nor the paperwork ready for signing. Additionally I had to request the car be filled up with gas at the conclusion of the sale and I paid full retail actually a little higher than full retail.after going out of my way to do business with Paramount Kia and traveling a long way to Doucet regardless of where I was going or coming Paramount Kia was three hours from my home. If they had not had the car in the package that I was looking for with low mileage I would not have even come to Paramount Kia and after that I probably would not do business with Paramount key again unless there were an exact vehicle match sometime in the distant future and if there were I would not even leave home without talking to someone in management first. Sincerely, Philip and Loretta Trammell More
by P.Trammell 64@gmail.com
Employees Worked With
Caleb Pletcher
April 11, 2015
New Macan Bob made the entire process easy. Very accomidating and helpful. Impressed by the website and customer service. Purchased a new Macan, with a trade in Bob made the entire process easy. Very accomidating and helpful. Impressed by the website and customer service. Purchased a new Macan, with a trade in, from Cincinnati. More
by Jdc
Employees Worked With
April 08, 2015
Great Staff Able to answer technical questions and very attentive. Only issue was confusion over payment options. No high pressure. Previous service work well Able to answer technical questions and very attentive. Only issue was confusion over payment options. No high pressure. Previous service work well dome on my Porsche. More
by vincep7
Employees Worked With
Caleb Pletcher, Josh Williams
April 08, 2015
christopher melvin About three years ago, I bought a 2008 XC 70, but had a bad consumer experience from the sales person to the intake service tech (?). This visit wa About three years ago, I bought a 2008 XC 70, but had a bad consumer experience from the sales person to the intake service tech (?). This visit was at the complete opposite end of the spectrum, and it all began in a telephone conversation, on 4/04/15, with Mark Cloninger, and ended in the purchase of an exceedingly pleasing 2012 S60, on 4/07/15. Mark's whole demeanor was customer and consumer based oriented, making sure first impressions were consumate and unforgettable, placing us, and the dealership, in a "win win" situation. Who wouldn't like...?! Mark has very trusting integrity. He was spot-on with everything about the vehicle to make sure it was the right car for my wife, which we also have a 2014 XC 60. Mark and Paramount delivered all Mark promised. More
by christophermelvin
Employees Worked With
Jennifer Rhodes, Internet BDC, Caleb Pletcher, Mark Cloninger
April 07, 2015
Best Dealer Experience Josh helped us as soon as we pulled on the lot. He made buying easy! Also Had a nice play spot for kids to hangout. Josh helped us as soon as we pulled on the lot. He made buying easy! Also Had a nice play spot for kids to hangout. More
by garywheaton
Employees Worked With
Caleb Pletcher, Josh Williams
April 06, 2015
Excellent service Josh was wonderful to work with. I would definitely recommend him to anyone wanting to buy a vehicle. You will not be disappointed. We had a great exp Josh was wonderful to work with. I would definitely recommend him to anyone wanting to buy a vehicle. You will not be disappointed. We had a great experience. More
by Berlee07
Employees Worked With
Josh Williams
April 01, 2015
"Right on Time" Mark is the man! Never purchase a car online before, but he made me feel comfortable. He walk me through the car with every detail from tiny scratches Mark is the man! Never purchase a car online before, but he made me feel comfortable. He walk me through the car with every detail from tiny scratches to how much thread on the tires... It's almost felt like i was test driving it... I found the car Saturday and after talking to Mark the deal was done by Monday... Not only that Paramount Porsche Volvo VW delivered the car right to my door step. How awesome is that!!! By far one of the best services that I've ever had with a dealership that I never been to...... Thank Paramount for taking care of us with our new ride Markela and Terry More
by 4Jayce
Employees Worked With
Mark Cloninger
April 01, 2015
Excellent Buying Experience I had never purchased a car online before, but I found an SUV online that was affordable and fit my families needs. I inquired about the vehicle and I had never purchased a car online before, but I found an SUV online that was affordable and fit my families needs. I inquired about the vehicle and Mark promptly responded to my inquiry. He was very helpful throughout the buying process and made this experience easy and hassle-free. He had the vehicle delivered to my area and it was exactly as he described it. Wonderful experience!! More
by amy bennett
Employees Worked With
Mark Cloninger
March 30, 2015
Excellent Porsche purchasing experience! After checking with numerous dealerships, Paramount Porsche gave me by far the best price. It was very easy to work with them. Upon arrival, the guy After checking with numerous dealerships, Paramount Porsche gave me by far the best price. It was very easy to work with them. Upon arrival, the guys were friendly and down to earth. They seem like true car guys and that matters to me. Ned spent a lot of time with me, and showed the features of the car in excellent detail. The business end of things was quick, efficient, and painless. Caleb did a perfect job. I felt they gave me a fair value on my trade-in. I will recommend them, and return for service and any future purchases. More
by 991GTS
March 25, 2015
very easy and hassle free experience When i arrived at the dealership melissa was right there to greet me i already knew what i wanted and they had three different trims of the car i was When i arrived at the dealership melissa was right there to greet me i already knew what i wanted and they had three different trims of the car i was wanting the one i wanted was the lower priced of the 3 and there was not a single moment that they made me feel like i was being pressured to look or consider a more expensive one and even on the lower cost one i bought the business side was awesome they were able to work with me to get to a payment i could afford and were able to get me a lower interest rate all in all it was the most pain free car buying experience I've ever had More
by cooley1065
Employees Worked With
Caleb Pletcher
