We were on a trip south from WV when our 2000 Jetta began to lose power. It was late in the day when we stopped at Paramount VW dealer in HIckory. NC. The service department took us right in and determined what the car needed. We chose not to have the Jetta repaired instead we purchased a new 2017 Jetta. We were most pleased with the way various members of the dealership went out of their way to be courteous and helpful. The salesman, Evan Payne, seemed to have great knowledge of the cars and was very helpful in finding the right car for our needs.