Paramount Porsche Volvo VW - Service Center
Hickory, NC
30 Reviews of Paramount Porsche Volvo VW - Service Center
For the ultimate Service Manager/Service Writer, they are as follows: Sara Pridgen or Heather Maynard. Have encountered many such people in my 85 years but these two young ladies are the finest in the field! as follows: Sara Pridgen or Heather Maynard. Have encountered many such people in my 85 years but these two young ladies are the finest in the field! They are knowledgeable, accomodating, polite, and efficient! I hope those who read this review are fortunate enough to encounter either, or both, of the two! pc More
I have bought 2 Porsche from this dealership And I sent my daughter to buy a Porsche From them last week. When it comes to Service, Valerie is just fantastic. She is extremely polite, professional, and my daughter to buy a Porsche From them last week. When it comes to Service, Valerie is just fantastic. She is extremely polite, professional, and Very helpful. She calls the next day to Check on you. Extremely happy with her service. Highly recommend. More
Was well received by one of the female Service Writers who listened to my issue with my current 2020 VW Tiguan. She proceeded to locate the salesman from my previous purchase who in turn begin "turning th who listened to my issue with my current 2020 VW Tiguan. She proceeded to locate the salesman from my previous purchase who in turn begin "turning the wheels" to get me out of my problem auto and into a larger, more personable fitting new 2020 Atlas. He (Mateo De La Cruz) proved to be exceptionally interested towards listening to my disappointment &frustration, then addressing my wants and needs, and in the end made things happen positively within a matter of about 3 hours. SALESPERSON OF THE YEAR candidate? Phillip Davis Statesville, NC More
Jamie Edwards in Porsche Service Department is incredible!!! Ms. Edwards is polite, always professional and cares for her customers needs in a timely manner. incredible!!! Ms. Edwards is polite, always professional and cares for her customers needs in a timely manner. More
Que mas puedo decir muchas gracias recivi buena atencio la persona que me busco el mi carro me mostro in exelente compartimiento se mostro muy amiable muchas gracias por todo y claro de recomendarlos a otr la persona que me busco el mi carro me mostro in exelente compartimiento se mostro muy amiable muchas gracias por todo y claro de recomendarlos a otros clientes eso si con mucho gusto lo are muchisimas gracias More
I had yet another wonderful service experience with Sara and the staff at Paramount Volvo this week! We live over an hour away in Charlotte and the way we are treated always makes the trip worth it. They ta and the staff at Paramount Volvo this week! We live over an hour away in Charlotte and the way we are treated always makes the trip worth it. They take the time to listen and really understand your concern. Thank you for all the great experiences! More
Valerie is the best! Made my life easy! I live in Winston-Salem and bought my Volvo from this dealership last year. Over the last 2 weeks, I have been having engine issues which caused my ca I live in Winston-Salem and bought my Volvo from this dealership last year. Over the last 2 weeks, I have been having engine issues which caused my car to be towed to Volvo dealerships near me. After being treated very poorly at those dealerships and being told there was nothing with my car, I brought my vehicle to the place I bought it from. Valerie and Sara really listened to what I was telling them and the issues that I have been experiencing. With their help, the service team was able to determine that there was an issue with the fuel pump/fuel sensor and they were able to fix it. I cannot thank Valerie enough for her kindness, professionalism and transparency with me. Despite living over an hour away, I will always bring my Volvo to Paramount Volvo in the future for service and repairs. More
Fantasic customer service I brought my 2012 Audi A5 in with an intermittent issue that had already been looked into at a local repair shop. The other shop had my car for a mont I brought my 2012 Audi A5 in with an intermittent issue that had already been looked into at a local repair shop. The other shop had my car for a month and replaced the fuel pump which did not correct the issue. Within an hour of having my car there, they found the issue to be a faulty relay. Since they did not have this relay in stock, the mechanic showed me which one it was and how to change it. I couldn't be happier with their customer service. More