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Paramount Porsche Volvo VW - Service Center

Hickory, NC

4.4
30 Reviews

30 Reviews of Paramount Porsche Volvo VW - Service Center

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February 12, 2024

For the ultimate Service Manager/Service Writer, they are as follows: Sara Pridgen or Heather Maynard. Have encountered many such people in my 85 years but these two young ladies are the finest in the field! More

by aviate16j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Maynard
Feb 12, 2024 -

Paramount Porsche Volvo VW responded

Thank you so much for your kind words for Sara and Heather, and for taking the time to leave us this wonderful feedback!

November 12, 2023

Louse service for the second time at paramount volvo. Will never take my S 60 back there. More

by Dshradervt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General lack of attention
Nov 15, 2023 -

Paramount Porsche Volvo VW responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 04, 2023

Very impressed with Bryan Tuttle. Next time my car needs servicing, i will definitely pick him again. More

by Net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Tuttle
Jul 05, 2023 -

Paramount Porsche Volvo VW responded

Thank you for the five-star rating for our service department! Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

July 07, 2022

I have bought 2 Porsche from this dealership And I sent my daughter to buy a Porsche From them last week. When it comes to Service, Valerie is just fantastic. She is extremely polite, professional, and More

by Sbiglari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Rhyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Pletcher, Valerie Rorie
Jul 08, 2022 -

Paramount Porsche Volvo VW responded

Thank you for the kind words for Valerie and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 04, 2022

Was well received by one of the female Service Writers who listened to my issue with my current 2020 VW Tiguan. She proceeded to locate the salesman from my previous purchase who in turn begin "turning th More

by pdavis4all45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mateo De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Rorie
May 06, 2022 -

Paramount Porsche Volvo VW responded

Thank you for taking the time to leave us this fantastic five-star review! We're looking forward to sharing your fabulous feedback with Mateo and our crew. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Paramount Porsche Volvo VW. Congratulations on your new Atlas! We hope you enjoy it.

February 19, 2022

Jamie Edwards in Porsche Service Department is incredible!!! Ms. Edwards is polite, always professional and cares for her customers needs in a timely manner. More

by Whipcashrecords
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Edwards
Feb 19, 2022 -

Paramount Porsche Volvo VW responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jamie and our team met your expectations. Thank you again for choosing Paramount Porsche Volvo VW, we look forward to having you as one of our valued customers for many more years to come!

November 25, 2021

Que mas puedo decir muchas gracias recivi buena atencio la persona que me busco el mi carro me mostro in exelente compartimiento se mostro muy amiable muchas gracias por todo y claro de recomendarlos a otr More

by Vasquezfavio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mateo De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2021 -

Paramount Porsche Volvo VW responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 25, 2020

I had yet another wonderful service experience with Sara and the staff at Paramount Volvo this week! We live over an hour away in Charlotte and the way we are treated always makes the trip worth it. They ta More

by SherryNC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Rorie
Aug 25, 2020 -

Paramount Porsche Volvo VW responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We will share your review with our Service Staff!

January 22, 2020

Valerie is the best! Made my life easy! I live in Winston-Salem and bought my Volvo from this dealership last year. Over the last 2 weeks, I have been having engine issues which caused my ca More

by GM914
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Rorie
Jan 23, 2020 -

Paramount Porsche Volvo VW responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. - The Paramount of Hickory Team

June 26, 2019

Fantasic customer service I brought my 2012 Audi A5 in with an intermittent issue that had already been looked into at a local repair shop. The other shop had my car for a mont More

by John B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner
Jun 27, 2019 -

Paramount Porsche Volvo VW responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. - The Paramount of Hickory Team

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