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Paramus Chevrolet
Paramus, NJ
1,530 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,530 Reviews of Paramus Chevrolet
October 26, 2016
Easy purchase Had a very good experience got a great deal, no nonsense very friendly and informative. Family oriented dealership and my salesman Andy Soltis was the Had a very good experience got a great deal, no nonsense very friendly and informative. Family oriented dealership and my salesman Andy Soltis was the best. More
by jeffrey dietz
Employees Worked With
Andrew Soltis
October 10, 2016
Great experience I went to Paramus Chevrolet on Saturday with no intention of purchasing a vehicle; I ended up leaving with a 2017 Chevy Equinox. I was in the market t I went to Paramus Chevrolet on Saturday with no intention of purchasing a vehicle; I ended up leaving with a 2017 Chevy Equinox. I was in the market to lease a new cross over vehicle and had planned to look at a few different brands including Chevy. My wife and I with met with Andy Solis and he took his time to show us the Equinox along with the Malibu (looked really nice in the showroom) and took us for test drives in both vehicles. Andy was patient and took the time to understand our needs and ultimately sold us a vehice. The negotiation process was very smooth and at no time did we feel pressured to make a deal. We were at the dealership well after it had closed for business so we could finalize the paperwork and at no time did we feel rushed. Thanks again to Andy and team at Paramus Chevrolet. More
by David M.
Employees Worked With
Andrew Soltis
September 20, 2016
new corvette I purchased a 2016 corvette from this dealer. Salesman Andrew Soltis, a corvette enthusiast, gave me a great deal on a blue Z51 corvette. Spent allot I purchased a 2016 corvette from this dealer. Salesman Andrew Soltis, a corvette enthusiast, gave me a great deal on a blue Z51 corvette. Spent allot of time with me going over the features of the car. Showed me around the shop. Every one was friendly. New Corvette! I'm still smiling! More
by hankj
Employees Worked With
Russ Monid, Adaria Gordon, Andrew Soltis
September 16, 2016
Horrible experience since my last lease Have leased at Paramus Chevrolet since 2000. I never had any problems until this past year when I turned in my car and got into another lease in 2015. Have leased at Paramus Chevrolet since 2000. I never had any problems until this past year when I turned in my car and got into another lease in 2015. Bob Brooks was my sales person for the first time and the process went smoothly. However, months after returning my old lease I was hit with the news that I owed almost $600. Of course, I tried to contact my sales person who had been so helpful when I signed that new lease, but he couldn't care less. I chased after him for almost a month for him to tell me I must have "missed a payment somewhere along the line". Long story short, it was his mistake when he wrote the payoff amount on the car and since then that account has been delinquent on my credit report (first time ever for me!). A manager ended up helping me after Bob ignored my request for help in the matter. The account was paid by Paramus Chevy but the damage was already done to my credit. I have been fighting this since February 2016. Horrible follow up from Bob Brooks. He is very available when he needs you to sign that lease but if you encounter any problems after the fact, good luck! More
by Monica
Employees Worked With
Bob Brooks
September 16, 2016
Great sales experience I leased a Chevy Volt and the sales experience couldn't be better - right from the test drive to the no haggling negotiation to the paperwork/delivery I leased a Chevy Volt and the sales experience couldn't be better - right from the test drive to the no haggling negotiation to the paperwork/delivery. Bob Brooks was my sales person. More
by RanjitVadakkan
Employees Worked With
Bob Brooks
September 16, 2016
"A pleasure to do business with" I purchased a new Chevy Express, and Paramus Chevrolet couldn't have been more accommodating. Bob Brooks was my salesman, he bent over backwards to I purchased a new Chevy Express, and Paramus Chevrolet couldn't have been more accommodating. Bob Brooks was my salesman, he bent over backwards to locate a van to meet my specifications, he was a pleasure to deal with. Financing was amazing as well 0% for 72 months, what more could you ask for! More
by maryc
Employees Worked With
Bob Brooks
September 15, 2016
Amazing and Friendly Service My experience with Paramus Chevrolet was excellent as stated. My dealer Bob Brooks was absolutely helpful in showing me how to operate my new car and My experience with Paramus Chevrolet was excellent as stated. My dealer Bob Brooks was absolutely helpful in showing me how to operate my new car and provided wonderful service with enthusiasm and a smile. The service at the dealership was efficient, hassle free, and everything was explained perfectly to me. I will definitely be returning and highly recommend it to people who are interested in purchasing a car from this dealership. More
by Justin Lester
Employees Worked With
Bob Brooks
September 12, 2016
Amazing customer service for my father and I I am a young adult (22) who has been in a Chevy family for over 30 years. My father has owned I'd have to say maybe 15 different Chevy vehicles over h I am a young adult (22) who has been in a Chevy family for over 30 years. My father has owned I'd have to say maybe 15 different Chevy vehicles over his life span alone, and I'm growing into the tradition. Over the time I've started shopping, I've went to many different dealers. Some were horrific, some okay, and some pretty good. Robert Bozzo was one of the first dealers to really treat me with a great amount of respect, and courtesy. Even though things didn't work out right now (I have to come back in a few months and finish more of my lease), Robert treated me like I was ready to buy today. I will be back in a few months to buy from Robert personally, and I'm very VERY excited for the future experience. If all goes well, my father will continue our Chevy family with this dealer (we usually have three at a time). Again, amazing dealership, excellent salesman, and I can't wait to come back on here to write a review when I purchase my vehicle with Robert. More
by craigeddy111
Employees Worked With
Robert Bozzo
September 07, 2016
Very positive expirience! Very positive overall experience. Nice people, reasonable price, exceptional service. Andrew Soltis is a very dedicated sales professional. It was a p Very positive overall experience. Nice people, reasonable price, exceptional service. Andrew Soltis is a very dedicated sales professional. It was a pleasure to work with Andrew. More
by acme17
Employees Worked With
Russ Monid, Andrew Soltis
September 02, 2016
Paramus Chevy Service Sucks! A/C Still Hissing After 3 Fixes I bought two cars from Paramus Chevy (2008 Malibu, and 2012 Traverse). When I had an issue with my A/C unit several months ago, and since I purchased I bought two cars from Paramus Chevy (2008 Malibu, and 2012 Traverse). When I had an issue with my A/C unit several months ago, and since I purchased my 2012 Traverse (Certified) I decided to go to the Paramus Chevy Service Center to deal with it. I also have a factory warranty and the extended warranty (when I bought the Traverse), but I was told I needed to pay for the service to get my A/C fixed, which was about $250. So, I dished out the money and forgot about it. I don't drive this car much but a couple months later I decided to take a week off and took a road trip with my wife and 2 kids (3 and 6 years old). The A/C messed up in the heat and I had to leave my family in the hotel and drive back to Paramus Chevy Auto so they can again fix the A/C as it wasn't working. Again I spoke with Tom McLoughin and explained to him that the car was not driven even 1,000 miles since they last 'fixed it' a couple months ago. Tom responded by telling me that if the A/C has too much pressure it will begin to leak. After getting the car checked he told me that service can't find the source of the leak and they placed a dye, so I need to come back in two weeks before my warranty expires. [Okay, so my factory warranty expires in Sept. and I was already charged over $250 for the job before, so I shouldn't have paid in the first place]. Tom then scheduled me for Monday morning, but put it in the system for Saturday (and the shop doesn't even open Saturday). I drove back to the hotel minimizing the amount of time I spent putting on the A/C so that I could make sure my kids will have A/C in the car for the rest of the vacation. This did not work as even though I didn't use the A/C much the hissing sound was back and we lost the A/C within days. It totally ruined the vacation and we ended up cutting it short and driving back at 4AM to avoid the heat. So I go a third time and I am greeted by Elisa Pfeiffer. I told Elisa the problem and she said when my warranty expires and that she needed to find out about the payment; so I left the car with Chevy Auto Service ALL DAY. When I picked up my car I was told that the factory warranty covered it and it was an Evaporator Leak which was fixed. Now, a week later, I am driving my car and hearing another hissing sound (the same exact leaking sound as before). One thing I could thank Paramus Chevy Service for is a BIG HEADACHE! I trust the person who sold me my two cars, but there is no way I could ever buy another car from Paramus Chevy because their service stinks! They can't get the job done right! More
by NJ
Employees Worked With
Tom McLoughin, Elisa Pfeiffer
