Paramus Hyundai

I came in to Rt. 4 Hyundai on Thursday April 25th with what I THOUGHT would be the best car for me in mind, and walked out on Tuesday April 30th a VERY SATISFIED customer. I made sure to point out the tim what I THOUGHT would be the best car for me in mind, and walked out on Tuesday April 30th a VERY SATISFIED customer. I made sure to point out the time span for several reasons...... First off, I came into the dealership looking to replace a car that was wrecked in an accident a few days before. The significance in that information? I needed to replace my car, and I was in a hurry to do so! When I walked into the dealership on Thursday 'KNOWING' what car I wanted to look at (considering the price advertised being the best for me and all that....so I thought). In my mind I wasn't willing to 'talk' about or even 'just look' at another car. (Bad experience with previous dealerships hustling me into getting a car I wouldn't have chose for myself. Even AFTER stating that I wasn't interested into buying that day). I 'KNEW' what I wanted and that was that.......... And then came Arthur. Very nice from the jump "Hi, are you guys being helped?.......Oh ok, I'm able to help you, my name is Arthur David..."*extends hand for hand shake*. THIS was a big deal for me because at my previous dealership, I had to stand around and wait for a few minutes (about 15-20) before seeing someone....... And that was WITH an appointment. Now back to Arthur, he took basic information about the kind of car I had before, LISTENED to what brought me into the dealership and LISTENED when I said I was just looking. Though making a deal is very important in the car sales world, I felt my needs were going to be considered first here. And I give Mr. David a TREMENDOUS AMOUNT OF RESPECT for what he was about to get himself into. After finding a car that was best for ME, we got down to business. Talking numbers and percentages and all that other stuff that would make a girl like myself head spin, even after staying longer than he was supposed to trying to get the numbers right, he didn't push too hard and pressure me (and my guest) as others would. We exchanged info, and he allowed me to think on it. He followed up with me to see how things were going, and lent helpful advise, but didn't harass me.... Finally, I came to a decision at the end of my shopping around and researching, Hyundai was the way to go! I had just fallen in LOVE with the car, and remembered the customer service. (Things like that REALLY DOES matter!) Walked in on Tuesday evening excited, walked out Tuesday night ECSTATIC!!!! I knew the car we were talking on, I knew the numbers we were looking at, but actually finalizing it all with these guys was kind of surreal to me. I got a car that I ABSOLUTELY LOVED, at a price (which I must say was better than the car I originally walked in eyeing) that was affordable, and had some of THEEEEE BEST customer service all at once. I was a winner! NOT A DOUBT IN MY MIND THAT THESE GUYS ARE THE BEST! Even the guys who weren't your actually sales men were nice and sociable with you. I haven't seen that elsewhere. I've recommended, and will continue to recommend Rt. 4 in Paramus Hyundai to my friends, family, co-workers, everyone. Thanks again guys, it truly was an experience. More

I met Mr Vinny when I went to Hyunday to buy a car. I met Mr Vinny when I went to Hyunday to buy a car. Thank you Mr Vinny, your experience and your advices are prociouses for the clients and for t I met Mr Vinny when I went to Hyunday to buy a car. Thank you Mr Vinny, your experience and your advices are prociouses for the clients and for the Hyunday Paramus. Anna Maria Altomonte More

I have never in my life experienced such amazing customer service as I received from Eric and Ian. They are absolutel phenomenal and deserve the highest recognition possible. I was blown away by their easy g service as I received from Eric and Ian. They are absolutel phenomenal and deserve the highest recognition possible. I was blown away by their easy going, comforting attitude and made my visit, one I will always remember . These two gentleman are a superior asset to the team, not only were they friendly, but they knew so much info and I feel they gave me a great deal. Five stars all around!! Not a single complaint. The best at what they do! I am going to send many people to this dealership, only because if these two fine gentleman. They deserve a huge bonus in this sale!!!! More

I would recommend this dealership for their professionalism. There was absolutely no presure. We weren't sure what we wanted, they let us test drive a few cars, and we still weren't sure. The t professionalism. There was absolutely no presure. We weren't sure what we wanted, they let us test drive a few cars, and we still weren't sure. The trunk seemed a little small so they invited us to, at anytime, bring our golf clubs and see if they would fit. They never said you must buy now. We went back 3 times and finally leased a Hyundai Sonata Hybrid. Love the car. I would recommend the dealership and the car. More

Jefferson was an excellent consultant and gave us great customer service with the price we were looking for. Jefferson asked the right questions to make sure he was presenting the right product for my fam customer service with the price we were looking for. Jefferson asked the right questions to make sure he was presenting the right product for my family. He made sure my children were comfortable offering coloring books and refreshments. I will recomend Jefferson to anyone looking for a car. Thank you!! More

Complete Professionalism with a huge dose of Friendliness! The entire team was conscience of our needs with regard to selecting the proper vehicle and staying within our price range. We left Friendliness! The entire team was conscience of our needs with regard to selecting the proper vehicle and staying within our price range. We left with a car the very same day without feeling intimidated. Henry... YOU ARE THE MAN!! Thank You. More

Just leased my 2013 Sonata from Jefferson P. and Rocco A. Great exp. from start to finish to after purchase. Highly recommend these two to anyone looking for a new or used car. Thank you Jefferson and Rocco Great exp. from start to finish to after purchase. Highly recommend these two to anyone looking for a new or used car. Thank you Jefferson and Rocco for my new baby mobile.................. More

My sales rep was Ian Kausman who was fantastic and the sales manager was Eric Bennett who was equally as wonderful. They had delivered everything promised in the ad which is why I made the purschase. They sales manager was Eric Bennett who was equally as wonderful. They had delivered everything promised in the ad which is why I made the purschase. They were kind, courteous and very patient. They answered all my questions and explained in detail about leasing a vehicle since it was my first time. They even provided child care while I spoke to my sales rep. The most fantastic thing about the dealership is that they provided transport and picked me up from my house in Oakland and brought me back to the dealership in Paramus. This was the best experience I have ever had at a dealership and this is why I gave them a 5 star rating. Diane More

I want to start by saying stay away from this sales person. Not only was he rude but he acted as if I didn't matter because I was a women. He talked down on me on 2 different times. I've bought a car h person. Not only was he rude but he acted as if I didn't matter because I was a women. He talked down on me on 2 different times. I've bought a car here 3 years ago so I know it's not the store but just a un happy man who feel the world owe him something. More