Park Ave BMW

I had a complicated situation involving a trade-in. Steven took over my purchase midstream. He was professional, helpful and very willing to go out of his way to ensure that my deal worked out. The t Steven took over my purchase midstream. He was professional, helpful and very willing to go out of his way to ensure that my deal worked out. The treatment I received was very much customized to my needs and interests. I enjoyed working with Steve and Roger. I feel like they were direct, up-front and honest with their comments and recommendations. Park BMW is a friendly accessible dealership that I would highly recommend. More

This is my second lease with Craig. I would highly This is my second lease with Craig. I would highly recommend him to anyone who wants a Beemer . He genuinely cares about your needs... You first, This is my second lease with Craig. I would highly recommend him to anyone who wants a Beemer . He genuinely cares about your needs... You first, then the car :) I would never go to anyone else . More

I'm a sales consultant and generally hate the car buying experience. So many reps rely on canned, salesy techniques that I start cringing from a mile away. How great was Brad Russak? He made me ac buying experience. So many reps rely on canned, salesy techniques that I start cringing from a mile away. How great was Brad Russak? He made me actually enjoy the car buying process. I walked into Park Ave Internet Sales in the evening when Brad was getting ready to leave. I told him that my wife was considering a CPO ML350 but wanted to test drive a CPO X5. Without any chance of making the sale that night, he took my wife and I on a test drive and was patient and informative throughout. He was professional, quick with information and wasn't salesy at all. I think we lucked out, timing-wise, and decided to lease a 528i. I did my homework and my cost was below my expectations. Brad ensured that I was able to take advantage of every promotion available and I know I got a great deal. This is my third BMW. If you are an informed customer who has done his/her research, I believe you will find Brad to be the exact type of sales rep who will provide the knowledgeable, consultative experience we hope for. More

I was in the market to trade in my used BMW 5 series and Steven was a phenomenal person in utilizing his expertise to assist me with a perfect deal. When I finally decided to make a choice for a dealership Steven was a phenomenal person in utilizing his expertise to assist me with a perfect deal. When I finally decided to make a choice for a dealership to conduct my business, Steven’s initial interaction and genuineness played a significant role in my decision. I was very surprised that he remembered who I was from our first conversation which was two months before contacting him. Steven had remarkable communication skills throughout the entire buying process and I was very pleased with this. His sense of professionalism with a jovial character made it a less tense environment for my buying experience. I couldn’t be any happier with his guidance and proficiency as well as the teamwork between him and Roger in selecting a 2013 3series sedan for me. This vehicle came loaded with various components and features which also surprisingly matched my price range. Steven and Roger are both assets to the BMW Corporation; I appreciate your sincerity and would strongly recommend any future leads to your dealership. More

Francine was just excellent. She got things done without any agressiveness or heavy handedness. She knew what I wanted and simply just got it done without hassle, over haggling or any other annoying salesm any agressiveness or heavy handedness. She knew what I wanted and simply just got it done without hassle, over haggling or any other annoying salesmanship. What's more, once the car was purcahsed, her helpfulness only increased! One would think that a dealer would be less interested in customer service post purchase- but not Francine. She is just as helpful now as she was when the deal was in its infancy stages. I would not hesitate to go back to her for my next BMW purchase or lease and would recommend her to my friends, colleagueas and clients. More

I have had a great experience working with Sabit and his colleagues. It has been a pleasure from start to finish. The team at Park Avenue work together, they are professional, helpful, polite and knowled colleagues. It has been a pleasure from start to finish. The team at Park Avenue work together, they are professional, helpful, polite and knowledgeable. Sabit, Jeremy and David especially went above and beyond to help me find the right car for my situation, and they did it quickly which I appreciated. Sabit has been great with follow up support and patient with questions. I feel like I am in good hands, and not just a number. I highly recommend Sabit and the team at Park Avenue. More

The stirring wheel was shaking when we would step on the brake so we brought it in for service. Even though the car truly didn't need new brakes to make us feel safe driving out BMW, Rich had our brakes cha brake so we brought it in for service. Even though the car truly didn't need new brakes to make us feel safe driving out BMW, Rich had our brakes changed for us. The shaking has stopped and we feel much safer driving the car. Thank you. More

This is my third BMW through Park Ave and Brad Russak in the last 3 yrs. It is to a point where Brad has become more like family to us and has gone out of his way from the first time I did business with hi the last 3 yrs. It is to a point where Brad has become more like family to us and has gone out of his way from the first time I did business with him. He makes you feel special. Brad and Park Ave are like no other dealership you will do business with. Brad has always made sure that the vehicle we leased always has the equipment we want and we have never had to settle for second best. It is the fastest in and out you will ever experience in the world of auto shopping. Words can not describe our regard for Brad and the Park Ave team. I also have to thank Roger Pic (finance). Thanks for the great rate and your ease and speed to complete the deal. More

My husband and I bought the bmw x5 through park ave and it was a great decision. We love the car but always hated the process of negotiating and buying a car. It just happen that we met Steven Mercier and it was a great decision. We love the car but always hated the process of negotiating and buying a car. It just happen that we met Steven Mercier and he guided us through the process. He was professional, extremely nice and exactly what we were looking for to make this a quick and easy transaction. The day we met Steven he was able to locate the car, make a deal that we were happy with and prepare the car to take home. We usually don't care who we go through but now we will always use Steven. If you are looking into buying a bmw I definitely recommend you go through Steven!!! More

I went to Park Ave BMW last Saturday just to gather information on a car I was interested in. Danny ended up helping me, listening to my situation and made great suggestions. I ended up going back Mond information on a car I was interested in. Danny ended up helping me, listening to my situation and made great suggestions. I ended up going back Monday night to pick up my new car. The entire process was seamless and I could not have asked for a better sales consultant than Danny! After several lousy interactions with a dealership closer to my house, I decided to try Park Ave and let me tell you- I could not be happier! If you are even considering a new/used BMW, do yourself a favor and go see Danny. He will take the time to discuss your options and he will give you his suggestions as well. The best way to describe my experience with Danny and Park Ave is they actually care about what YOU want, not just making a sale. More