Park Ave BMW

Excellent Experience A major part of the car buying experience is the level of customer service that one receives. I was pleasantly surprised with the level of professiona A major part of the car buying experience is the level of customer service that one receives. I was pleasantly surprised with the level of professionalism and personal attention provided by Daniel Pieroni and the entire staff at Park Ave. BMW. I highly recommend Park Ave to all of my family, friends and associates. Thank you so much for making the process seamless and enjoyable. I look forward to my next BMW purchase from your establishment. More

Amazing experience!! Having owned BMWs for more than 15 years and dealing with various dealerships across the tri-state, none have come close to the experience I've had wi Having owned BMWs for more than 15 years and dealing with various dealerships across the tri-state, none have come close to the experience I've had with Mike Messinger and Park Ave. From start to finish, Mike has answered every question I had and was very upfront and honest. CA's like him are a rare breed nowadays. He's made our purchase of the M3 for European delivery, seamless and as smooth as can be. I've recommended him and Park Ave to many and we certainly will be repeat customers. Thanks Mike for an amazing experience! More

Great buying experience with Sabit! We leased our first BMW with Sabit, and couldn't be happier with the customer service he and Park Ave BMW have provided. Sabit was knowledgeable, poli We leased our first BMW with Sabit, and couldn't be happier with the customer service he and Park Ave BMW have provided. Sabit was knowledgeable, polite, and worked to get us a great deal. He also kept us informed on the progress of our car from build to delivery. I highly recommend him! More

Andre...a TRUE PROFESSIONAL! Andre Lindsey has been our Client Advisor for more than six year and we are never disappointed. Andre always gives the best customer service experien Andre Lindsey has been our Client Advisor for more than six year and we are never disappointed. Andre always gives the best customer service experience -- it begins over the phone and it continues to excel from when we walk in the door, until after we leave the premises. Andre is a true professional and I would recommend him and Park Avenue BMW to anyone. Thank you Andre! More

Simply Terrible Service Center experieince Brought my 2016 X5 in for its first service at 10K miles. Pulled up to the Service center and parked as the signs indicated. Waited for 10 min without Brought my 2016 X5 in for its first service at 10K miles. Pulled up to the Service center and parked as the signs indicated. Waited for 10 min without having anyone approach me. After another 5 min of wondering if I was in the right place I went over to the desk for loaners and asked one of the people to help me out. The Loaner service rep was very helpful and walked over to a bunch of guys standing around shooting the breeze. Heard 1 guy tell he that I was not his problem. She scolded him and he walked over to great me like I just arrived. OK, so bad start but they have the "best service", right?; wrong. Picked up my car and similar scenario with nobody going over the work, but simply bringing my car our after I signed papers in the office. The car was filthy, never washed, cleaned up as advertised. This would not be a big deal other than the voice mail they left me the previous evening telling that they could not buff a scratch out on my car after they cleaned it. WOW, what else did they not do? I went back inside to ask about the car washing / cleanup process and the nice ladies inside simply said " oh yeah the car wash is down". I asked for the Service Manager, and as chance would be, he does not work on Saturday..... Argh! So my experience was terrible and aggravating. I am seriously not sure if they did the work or not at this point but luckily its basically an oil change. I drove home seriously thinking about trading this vehicle in for a different brand or looking for a different dealer. Either way, not what I would expect from BMW. More

Awesome Customer Service Again with Andre Once again, Andre Lindsey has provided the greatest customer service. This is my 3rd experience with Andre and each experience exceeds the prior. He Once again, Andre Lindsey has provided the greatest customer service. This is my 3rd experience with Andre and each experience exceeds the prior. He truly embodies the meaning of customer service and customer focus. As always, a pleasure to do business with a true professional like Andre! Many Thanks and Much Appreciated! More

Great Experience Few words for Park Ave: I am in process to get my second car with them and the second time was even better than the first. I like that dealings are v Few words for Park Ave: I am in process to get my second car with them and the second time was even better than the first. I like that dealings are very professional and not pushy but rather focused on the customer needs. Note: In terms of the service center - it would be nice to accommodate urgent requests - same day or next day. Sometimes an appointment a week after is too late! Few works for my sales associate Edward Dandry: Ed - did a phenomenal job in adjusting my expectations from the car vs. my budget allowance. Worked with me to get the desired config in the desired and reasonable price. Responsive and great to talk to. Three cheers for Ed. More

Amazing, stress-free experience! It was a pleasure purchasing a car from Andre Lindsay. He was kind, patient, knowledgeable, organized and most of all trustworthy! He was extremely It was a pleasure purchasing a car from Andre Lindsay. He was kind, patient, knowledgeable, organized and most of all trustworthy! He was extremely accommodating. Andre made the entire process a stress-free, amazing experience and hope to purchase all my future vehicles from him. I would highly recommend Andre to all my friends and family! More

Andre Lindsay Andre is one of the best salesman I have ever dealt with , he is well informed and a professional . It was a pleasure to do business with him. Andre is one of the best salesman I have ever dealt with , he is well informed and a professional . It was a pleasure to do business with him. More

Best sales professional-Michael Messinger We bought two BMWs from Park Ave and specifically worked with Michael Messinger. We purchased our BMWs via euro delivery and Mike is by far the most k We bought two BMWs from Park Ave and specifically worked with Michael Messinger. We purchased our BMWs via euro delivery and Mike is by far the most knowledgeable professional in this type of transaction. The purchase of the two BMWs was effortless, which is how buying a car should be. Mike communicated with us through the entire transaction, was very responsive to our questions, and was as excited as us for us to get our new BMWs. Park Ave BMW is the place to buy your new BMW and ask to work with Michael Messinger. More