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Park Chrysler Jeep

Burnsville, MN

4.8
793 Reviews

1408 W. Highway 13

Burnsville, MN

55337

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Showing 793 reviews

June 29, 2017

Disingenuous, Untrustworthy…BUYER BEWARE Ok yes, I bought a used car without a warranty. But really. The staff, managers and owners pretend to care yet they are the most disingenuous group of More

by JeanneB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Grace Camarillo, Steve Davis, Theresa Lynch, Duane Brause
Jul 15, 2017 -

Park Chrysler Jeep responded

There is always two sides to every story. Park Chrysler Jeep encourages every customer to purchase an extended service agreement on every vehicle. It ensures that everyone's needs are met. Most unhappy customers are those who purchased a higher mileage vehicle and are frustrated when months later they have a repair issue that is now the retailers "fault". In this instance the vehicle was purchased with mileage in excess of 80,000. Park offered and extended warranty and the customer refused. Some 5 months later the customer complained of oil consumption, not abnormal on higher mile vehicles. They did come in and look at vehicles but none were selected and written up. No appraisal was done on their vehicle, simply a number of people (including sales staff) giving ruff estimates without driving the vehicle. In the end the customer wanted the dealership to buy back the vehicle for $500 less than they paid for it 6 months and over 9,000 ago. We are reasonable people but Park is not and eleemosynary organization.

June 21, 2017

One star is far too much. Service is great until they get your money. When issues come up, good luck getting a response from anyone and from every level. Seems they'd rather More

by Jeep No More
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve (lucky for him I dont remember his last name, Erick Kobarg and Theresa Lynch, Duane Brause
April 25, 2017

They were very accommodating! We were able to buy the right vehicle for the right price. 😀 There was a great selection of vehicles that interested us which made the 45 min More

by Saratj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haiying Yu
Apr 25, 2017 -

Park Chrysler Jeep responded

Thank you for your nice comment, we truly appreciate your business! We hope you enjoy your new vehicle!!

April 15, 2017

Steve and the whole crew were terrific! Steve really new what I wanted and did all he could to find the right vehicle at the right price! The team helped me out with a fair trade in value to More

by ultraman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Carpenter
Apr 25, 2017 -

Park Chrysler Jeep responded

Thank you for working with us here at Park Chrysler Jeep! We appreciate your business.

April 06, 2017

Craig was thorough and professional Craig Schroeder did an outstanding job in putting us into a new vehicle. His product knowledge is outstanding and he addressed all my questions. He fo More

by Douglas Carr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Schroeder
March 29, 2017

Craig was great to work with Craig Schroeder made my buying experience very pleasurable and answered all my questions thoroughly. After I had purchased the vehicle, he has contin More

by Jeep Grand Cherokee - Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Schroeder
March 29, 2017

Excellent experience Brought my teenage daughter in to get her a vehicle. We were greeted immediately by a friendly salesman in the parking lot. Steve Carpenter was his More

by Debora Hartung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric closing paper work, Steve Carpenter
March 29, 2017

First time buyer With being a first time buyer I was really nervous but also excited! Craig was wonderful in answering any questions that I might've had and went throu More

by CH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Schroeder
March 27, 2017

2016 Grand Cherokee Just purchased a lightly used 2016 Jeep Grand Cherokee from Bryan at Park. Everything happened exactly how we expected it to when we found the vehicl More

by jasonkoep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gustafson
March 27, 2017

Another Great Purchase Experience My daughter recently took delivery of a 2017 75th Anniversary Edition Jeep Cherokee after seeing how our 2016 Jeep Cherokee Limited was treating my wi More

by MelloYello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Horn, Joe Hance
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