
Park Chrysler Jeep
Burnsville, MN
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I purchased a 2014 Jeep Cherokee Limited. This was absolutely, hands down, the most enjoyable car purchase experience I have ever had. Peter Landorf was very detailed making sure I had all of the inf absolutely, hands down, the most enjoyable car purchase experience I have ever had. Peter Landorf was very detailed making sure I had all of the information I needed. He was very professional and patient throughout the process. All of the people at Burnsville Jeep were always friendly and accommodating on the different times I came in before actually purchasing my new car. Peter went over every detail of the Navigation system in my car to insure I understood what all of the options are with this package. Charles Ellis More
I purchased a 2000 Cadillac Eldorado that was very clean and appeared to be in very good condition, only 49000 miles. When I test drove the vehicle the check engine light was on. Salesman said he would have and appeared to be in very good condition, only 49000 miles. When I test drove the vehicle the check engine light was on. Salesman said he would have service tech read out the error code but not to worry because with the low miles there would be a 3 month warranty , which they later would not offer. I believe they did read the code, but they claimed they didn't know what the code (P0471) meant. They reset the check engine light and said they would take $200 off the price. I liked the car very much, so I closed the purchase with no warranty. On the way home the check engine light came on again. Had the error analyzed and found out this code is a well known serious problem with the torque converter estimated to cost $2500 to repair. I asked dealer for help with cost to repair. Used car sales manager said he would ask his manager and get back to me, HE NEVER RETURNED THE CALL. They did offer to buy back the car, but by than I didn't want to give the car up. I believe I was deceived and would not recommend this dealer for any used car puchase. More
My father, brother and now I have all bought Jeeps through Park Jeep and the price/experience has been great. Would highly recommend to anyone interested in a brand new vehicle. through Park Jeep and the price/experience has been great. Would highly recommend to anyone interested in a brand new vehicle. More
Chris is one of the best employees the "Jeep" has ever had. I have bought a Jeep from him at all 3 dealerships he's been at. He knows how i like to operate and put me in the "Jeep Man's" hands to has ever had. I have bought a Jeep from him at all 3 dealerships he's been at. He knows how i like to operate and put me in the "Jeep Man's" hands to help us make our next trade and purchase. Love the new ride! More
We have been going to Park Jeep since 1985 when I bought my 85 CJ 7 and have been always treated very nice there, if I was there for service or looking for my next new Jeep. my 85 CJ 7 and have been always treated very nice there, if I was there for service or looking for my next new Jeep. More
Best experience at a dealership ever. Andy Kovalik was great and the rest of the staff was helpful as well. These guys really know how to treat a customer. great and the rest of the staff was helpful as well. These guys really know how to treat a customer. More
I spoke with Mine Munzen over the internet. I am currently working in Calgary, Canada. I told them I would fly in and buy a Jeep on Monday. I know that they were shocked when I actually walked in currently working in Calgary, Canada. I told them I would fly in and buy a Jeep on Monday. I know that they were shocked when I actually walked in the door. Mike was great. Joe Hance stepped in and helped out as well. The business manager answered some unique questions for me. We got everything done in fairly short order, and I was on the road driving back to Calgary on Tuesday morning. All in all a very good experience. More
We are long time Park Jeep customers. All of our Jeeps are /have been serviced at Park Jeep. We have owned a total of 6 Jeeps, 4 of which were purchased new from Park Jeep. The new car purchasing proce are /have been serviced at Park Jeep. We have owned a total of 6 Jeeps, 4 of which were purchased new from Park Jeep. The new car purchasing process takes way too long. We were at Park Jeep for over 5 hours. Granted it was very busy and we took two test drives (FYI, both cars needed gas and we had to fuel up), yet the overall process is too long. Truthfully this is not an isolated occurence. Especially for repeat customers, there must be a way to streamline the process. We also had some paperwork problems that required our return to Park Jeep after the purchase. While these type of things do occur, it just extended the overall process. We will continue to be Park Jeep customers, but would encourage the Mangement Team to seek new methods and procedures to expedite the new car purchasing process. All of our service is done at Park Jeep and the staff and work is outstanding. More
We went to Park Jeep looking for a Grand Cherokee. The specific one we originally went to look at had just been sold. Robert Becker who was helping us out found a couple very nice alternatives. The vehi specific one we originally went to look at had just been sold. Robert Becker who was helping us out found a couple very nice alternatives. The vehicles he showed us were better than what we had originally went to look at. He was friendly and very helpful, never pushy. We went to several other dealerships that day and were never received better service than what Robert did. Once we narrowed our vehicle search to two vehicles Robert worked with us to make the deal happen. I asked several questions and through a couple of curve xxxxx at him and he always answered promptly and courteously. We ended up purchasing a very nice certified pre-owned vehicle. When we went to pick it up Christopher Kimmel was the Finance manager that worked with us. We did not finance through Park Jeep but he handled the financial transaction and paperwork. Everything was ready to go when we showed up and all we had to do was read, review and sign. He answered any questions we had on that process and was also very friendly. We were never pressured to buy extended warranties or any other extra stuff we didn't want. Everyone we spoke with at Park Jeep was professional and courteous. I would highly recommend Park Jeep to anyone looking at a new or used vehicle. More