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Park Maple City Chrysler Dodge Jeep Ram

Hornell, NY

4.5
130 Reviews
Park Maple City Chrysler Dodge Jeep Ram is a new and pre-owned Chrysler, Dodge, Jeep and Ram dealership in Hornell, NY -- serving the Hornell, Dansville, Bath, Corning, Alfred, and Wellsville NY areas. We have been doing business and serving our community for more than 50 years. We earn Customers for Life by creating a welcoming and trustworthy experience. We are a customer-centric dealership that provides our guests the experience to shop, buy and receive service with confidence.
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7543 Airport Rd

Hornell, NY

14843

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Showing 130 reviews

September 03, 2026

I haven't used the services of the dealership much since the new ownership occurred but so far all good. More

by JCCDCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dathan Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Woodworth
Sep 03, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

We’re glad your service visits have gone smoothly since our new ownership. Knowing your experience on your Ram 1500 has been positive means a lot to our service team.

September 01, 2026

With the cost of everything rising under this corrupt REPUBLICAN presidency , I am shocked that my inspection was only $10.00 More

by BOBJHURD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 27, 2026

Morgan and Dathan in the service department were both very helpful recently with a couple of service problems with my truck. Service department has a great team. More

by JONECOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dathan Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Hearing that Morgan and Dathan were so helpful means a lot to our service team. We’re also glad you feel our service department has a great team, and we’re here whenever your Ram 1500 needs attention.

August 16, 2026

the work was done quickly and correctly. Great Staff ! They always take good care of me ! More

by MARKELWELL9801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Eicher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Middlebrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dathan Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for the five-star rating! We’re glad the work on your Ram 1500 was completed quickly and correctly, and hearing that our staff always takes good care of you means a lot to us.

August 10, 2026

The gentleman in parts department was very helpful and pleasant. Scott was very patient with me. The people in the service department (front desk) were very kind and acknowledged me right away. I needed More

by WOODME1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Your mention of our parts department’s prompt key FOB replacement highlights how we aim for hassle-free repairs. We’re pleased Scott’s patience and our front desk team’s warm welcome made your visit easy. Thank you for trusting us with the service on your Dodge Grand Caravan.

August 07, 2026

Aaron was not pushy at all, very easy going and Chelsea was very upbeat and happy. My vehicle is amazing, the price was fantastic and the whole process was painless!! More

by FREEZEE3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Eicher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Our team enjoyed helping you through the purchase of your used Jeep Grand Cherokee. Knowing that Aaron’s easy-going approach and Chelsea’s upbeat attitude enhanced your experience means a lot to us. It’s wonderful to hear you love your Jeep Grand Cherokee and found our pricing to be a great value.

August 05, 2026

Great service! Will be returning for any other services! Highly recommend having service done at Park maple city! More

by SFEENAUGHTY2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

We’re glad the service on your Ram 1500 went smoothly. Knowing you’ll return and recommend us means a great deal to Morgan and our service team.

August 02, 2026

It was a little shaky at first finding the code on the new truck but they pulled it off. Fixed the problem and I havent had any more issues. So thanks for taking your time to fix it right. More

by RAY.VALENTI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Eicher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for your patience while we tracked down the diagnostic code on your Ram 1500. We’re glad the repair has held up and you haven’t encountered any more issues. We appreciate your trust in our service team and look forward to assisting you again.

July 31, 2026

Horrible experience, sent in for service supposedly fixed and less than 100 miles later the same exact issue took twice as long and excuse was lifts were full with vehicles waiting for parts when the parts f More

by NINIAR0831
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dathan Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 29, 2026

Well, I bought a twenty twenty chrysler pacifica, on july ninth of last year, and it's been in the shop more that it's been in my driveway More

by ANGELEYES4870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Young Park
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dathan Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

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