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Park Maple City Chrysler Dodge Jeep Ram

Hornell, NY

4.6
89 Reviews
Park Maple City Chrysler Dodge Jeep Ram is a new and pre-owned Chrysler, Dodge, Jeep and Ram dealership in Hornell, NY -- serving the Hornell, Dansville, Bath, Corning, Alfred, and Wellsville NY areas. We have been doing business and serving our community for more than 50 years. We earn Customers for Life by creating a welcoming and trustworthy experience. We are a customer-centric dealership that provides our guests the experience to shop, buy and receive service with confidence.
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7543 Airport Rd

Hornell, NY

14843

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Showing 89 reviews

May 06, 2026

Been coming here for close to 40 years. ..Will always be a jeep person.. impeccable service, i trust their service and always feel safe and informed of any needs--Thank you!! More

by ABDERES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nate barr, morgan and whoever serviced my car
May 06, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

It’s fantastic to have you as part of our community for nearly four decades. We’re glad our team keeps your Jeep Grand Cherokee running smoothly and takes the time to explain any needs. Thank you for trusting us with your service.

May 06, 2026

The Technicians (Tom and Mike) were excellent, and very informative and kept me updated all through the process ! More

by MTPEER
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mike - Tom
May 06, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Delighted to hear our technicians provided excellent service and clear updates during your Jeep service. Thank you for sharing your feedback. We look forward to assisting you again.

May 06, 2026

I stopped on the spur of the moment for an oil change and they took me right in without waiting More

by BABBITTS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

We appreciate you bringing your Jeep in for an oil change at short notice. Morgan and the service team were happy to accommodate you without any wait. Thank you for the 5-star review and we look forward to serving you again.

December 17, 2025

Park Maple city does not stand behind what they promise you whatever you do, don't pay cash for the vehicle that way they have to fix what's wrong with it promises were made and not fulfilled, the owner is More

by kevinlleiter1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Aaron Eicher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan McAneney
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joe King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Lincoln, Taylor Moran
April 09, 2025

Just got a 2023 Doge Charger GT Black Top Special Edition for my son. A beautiful car at a great price. The staff was unbelievable. Chelsea my salesperson went above and beyond to make the deal happen. Also More

by Rosco1167
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsea Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Aponte, Taylor Moran
Apr 09, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's great, Roscoe! Thank you. Chelsea REALLY enjoys customer satisfaction, so she does, indeed, go above and beyond, and Patricia will always jump in to help. We are so glad you are happy. Enjoy that Charger!

February 12, 2025

I have been going to this dealership for 40 years! ! Excellent sales and service personnel. I only have one comment that is to be considered. Since the new owners have taken over, I don't feel the More

by NCK43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
Feb 14, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for this review! We strive to treat all of our customers like family; we appreciate them so much! We are successful much of the time, but!! It must not always work if you are missing that connection. I will pass your comments on to management to see where we can use the tweaks. We're so glad Nate fixed your issue with the panels. He is the best! Thank you for your honesty and your loyalty.

February 12, 2025

I have purchased many vehicles in the past 30 plus years from park maple city dodge formerly maple city dodge thanks to my professional sales associate Aaron it was a totally stress free experience drove aw More

by ORDYRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Eicher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Moran, Nate Barr
Feb 14, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

Great! Thanks for this review. We love reviews that give Aaron his props; he is a top-notch professional. And we love the picture in our mind's eye of you driving away feeling really good. That's awesome.

February 11, 2025

This dealership is exceptional! I truly trust them! There is not other dealer or service department I trust! More

by PATTYVK7579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siearah O'Brien, Taylor Moran, Nate Barr
Feb 14, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you, Patty! That's great. Nate runs a fantastic team; we appreciate you saying so!

February 11, 2025

Every time I go there I receive excellent service and friendliness along with updates as needed. More

by ORIDGEWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Birch from collision department , Nate Barr
Feb 14, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you! We appreciate you leaving this review ... and for being an awesome customer!

February 10, 2025

Could not be happier. Everyone was great, took the time to find me the vehicle I love. I will definitely recommend to friends and family. More

by kimsokolowski08
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Aponte, Alex Lincoln, Siearah O'Brien, Taylor Moran
Feb 10, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you so much! We are so happy you are in the right vehicle and that we could help make that happen. We appreciate this nice review.

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