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Park Maple City Chrysler Dodge Jeep Ram

Hornell, NY

Overview
Employees
Reviews
Vehicles
4.4
113 Reviews
Park Maple City Chrysler Dodge Jeep Ram is a new and pre-owned Chrysler, Dodge, Jeep and Ram dealership in Hornell, NY -- serving the Hornell, Dansville, Bath, Corning, Alfred, and Wellsville NY areas. We have been doing business and serving our community for more than 50 years. We earn Customers for Life by creating a welcoming and trustworthy experience. We are a customer-centric dealership that provides our guests the experience to shop, buy and receive service with confidence.
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7543 Airport Rd

Hornell, NY

14843

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Showing 113 reviews

July 15, 2026

The service department staff have always been courteous and helpful in taking care of me as a customer. Vehicle maintenance always accomplished professionally and expeditiously. Thank you. More

by RLPMEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

It’s wonderful to know our service team has been courteous and helpful during your visits. We’re glad the maintenance on your Chrysler Pacifica was handled professionally and efficiently. Thank you for sharing your experience.

July 14, 2026

I was so happy that they could work with me. I know my credit is not that good, but they did whatever they could to make it possible for me to have my truck, I really appreciate them.Thank you More

by terryzimmerman87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Eicher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for letting us assist you in securing your Ram 1500 Classic. We’re glad we could overcome those credit hurdles together. We appreciate your trust and look forward to helping with any future needs.

July 12, 2026

I only get inspections there. The staff is very good.i will continue to go there for inspections. More

by JEFF.WILKINS.JJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dathan Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Hello, we’re happy our team provided great service for your BMW inspections. Morgan and our staff appreciate your continued trust. We look forward to assisting you with your next visit.

July 07, 2026

It use to be the go to dealership back in the day. They need to improve their upfront counter service. Not very friendly. If you ask a question you get a sour puss for no reason.What happened to the m More

by TROMAN.I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan McAneney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dathan Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

July 05, 2026

Always been the best place to do business. Will go there again for service . Thanks More

by JBARR14807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Middlebrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McIntrye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Woodworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dathan Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

It’s wonderful to know we’ve consistently been your go-to for service. Thank you for trusting our team with your Chrysler 200. We look forward to welcoming you back soon.

June 27, 2026

Great to do business with they go out of their way to help you get in your new vehicle More

by MIGHTYMOUSEB006
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Eicher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for sharing how our team went the extra mile to help you take delivery of your new Jeep Wrangler. Enjoy every adventure in your Wrangler!

June 26, 2026

This place fell apart. The service department is anything but. I got delayed 3 days as they said they were too busy. Had to fight tooth and nail to get my vehicle done. More

by DAVE.FINGADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan McAneney
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dathan Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience, Dave, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

June 16, 2026

Excellent, courteous, helpful. Friendly Respectful knowledgeable. Great deals. Clean facility. Understanding punctual excellent service. Friendly service writers. Wonderful sale More

by JOSEPH49MC@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Cornell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Middlebrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dathan Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for your glowing review of your Jeep Grand Cherokee service. We’re pleased that our service writers and sales staff provided courteous, punctual help in our clean facility. We’ll share your praise with Chelsea and the rest of our crew, and we look forward to your next visit.

June 12, 2026

SERVICE DESK WAS VERY PROFESSIONAL AND SERVICE JOB WAS QUICK WITH NO COMPLAINTS. DATHAN WAS VERY KIND AND COURTESY. More

by JULIEINGHAM28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dathan Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

We appreciate you highlighting how professional our service desk was and how smoothly your Durango service went. Dathan will be happy to hear your compliments on his kindness and courtesy.

June 10, 2026

It was a pleasure working with the staff. This was a quick unexpected purchase and the staff made it painless. Would recommend to friends and family More

by hannabj67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Eicher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danyka Davis
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Jun 10, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience, hannabj67! We're delighted to hear that our team made your unexpected purchase quick and painless. Providing a smooth, stress-free experience is always our goal, and we're glad we could deliver. We truly appreciate your recommendation and look forward to assisting your friends, family, and you again in the future. Enjoy your new Jeep!

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