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Park Maple City Chrysler Dodge Jeep Ram

Hornell, NY

Overview
Employees
Reviews
Vehicles
4.7
76 Reviews
Park Maple City Chrysler Dodge Jeep Ram is a new and pre-owned Chrysler, Dodge, Jeep and Ram dealership in Hornell, NY -- serving the Hornell, Dansville, Bath, Corning, Alfred, and Wellsville NY areas. We have been doing business and serving our community for more than 50 years. We earn Customers for Life by creating a welcoming and trustworthy experience. We are a customer-centric dealership that provides our guests the experience to shop, buy and receive service with confidence.
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7543 Airport Rd

Hornell, NY

14843

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Showing 76 reviews

January 25, 2025

I had a good experience at the dealership last week. The check engine light was on in my car. They cleared so codes and put in a new battery runs great now. Everyone very friendly and helpful. More

by CJMO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't interact with anyone but Nate.
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Jan 27, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's great! We are glad you had a simple fix and enjoyed the experience. Thanks for the high marks!

January 23, 2025

Brian was fabulous & the service was terrific! We drive from out of town & the team did the entire transaction within an hour!! More

by JENELLEKITCHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Murphy
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Jan 23, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

Hello, Jenelle! We love the review! But we can't take credit. We don't have a Brian or a Landon in our Service department. But if they are that good, when you see them next, send them our way! ;) Thanks, Jenelle!

January 23, 2025

When the car was returned to us the hood was not latched correctly. Also plastic shroud wasn’t attached properly More

by JOHNDECRAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan McCaneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thanks, John! We think it is very cool that you still gave us so many stars even though you had a concern. We appreciate that! If you want to speak with Nate about any issues, please call us. Nate is very receptive. 607-324-1155, option 1. Thanks again, John!

January 21, 2025

Everyone at the dealership was friendly and welcoming and made my experience great. The worked with budget and did it go outside of it. More

by daviscorinne36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Eicher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

Fantastic! Budgets are budgets for a reason. We can make them work! Thank you so much for the kind words.

January 21, 2025

Every single person in the dealership treated me as if I was family, they never pressure me in ant way they worked with me..I love my Nissan Murano..I have already recommended then ..go to Hornell Ny and vi More

by kathycochran41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Eicher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Young Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Siearah O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Ordiway
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Jan 21, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

Wow! Thank you so much. No customer will ever feel pressure to buy while they are in our dealership. Buying a vehicle should be a fun, exciting time and we work hard to make it so. Thank you for recognizing so many of our awesome employees with all those stars!

January 21, 2025

I have bought 4 Jeep Cherokee Limited vehicles from Maple City Dodge and just purchased my 2024 from Park Maple City. It is always a positive experience. That is why I keep coming back! More

by SUZIEASKINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Eicher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's great! Thanks, Suzie. Talk about brand loyalty and store loyalty! You are amazing, and we appreciate you.

January 20, 2025

Service seems to have took a dip waiting to see if the problem is retified More

by WILLIAMDIDAS64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Hendrick
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for the feedback. We hope Service hasn't taken a dip! Nate's still with us, making sure the techs are working hard and working right, so make please follow up with Nate if you think work was not done correctly. Nate's really good about doing all that he can to make customers happy. We appreciate you!

January 19, 2025

I was treated very respectfully & all my questions were answered. The staff was very attentive to us & finished in a timely manner. More

by dmstuart959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

Great! I can see you worked with Alex and Taylor, so I am not surprised you had a good experience. Alex and Taylor are top-notch. Thank you for choosing to work with us. We very much appreciate it!

January 18, 2025

Friendly people easy to work with they go the extra mile to get you in and out of shop. More

by JGORDONFAN35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan McCaneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

Great! Thank you for saying that! We REALLY do work hard to get clients in and out. No matter how nice our waiting area is, we all have better things to do, right? ;) We are so glad you had a good experience. Thank you!

January 15, 2025

Very helpful in helping my husband deal with accident. ! Made all the necessary procedure s completed in a fast efficient way! Thank you! More

by WLOREE
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Birch
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Jan 17, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

Great! This is exactly how service work should go. You are very welcome, and thank YOU!

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