Park Place Lexus Grapevine

Walter Onubogu at Park Place Lexus Grapevine was excellent. Very friendly, funny, not overly pushy. He has the right outlook with prospective customers. Treat the customer well, and if you can ul excellent. Very friendly, funny, not overly pushy. He has the right outlook with prospective customers. Treat the customer well, and if you can ultimately agree on a price, you not only make the sale, but potentially many more down the road. We will look to Walter for future purchases. We definitely recommend Walter and Park Place Lexus Grapevine. Although we shopped around at other luxury car dealerships, by far, the Park Place Lexus Grapevine staff (Walter, Charles and others) were head-and-shoulders above the others in terms of customer service. More

Matt did a great job of showing us the pre-owned cars available for purchase. We test drove about four cars and he was very helpful in the sales process. He did not pressure us and was patient with us available for purchase. We test drove about four cars and he was very helpful in the sales process. He did not pressure us and was patient with us in regards to the questions we had about the vehicles. He made us feel at ease and was very helpful in getting us in a vehicle at the price range we were looking for. Matt is a definite asset to Park Place Lexus. In addition, every Park Place employee we encountered was very friendly. The friendly atmosphere at Park Place created by the Park Place employees is very nice. Keep up the good work. It's all about the customer service. Thanks, Tim headley More

Good experience again with Parkplace Grapevine. Quality of the customer service is outstanding and they continue to be very consistent in the delivery of that service. This is the 3rd vehicle I have pur of the customer service is outstanding and they continue to be very consistent in the delivery of that service. This is the 3rd vehicle I have purchased from this dealership in the last 4 years. More

Our experience with Park Place Lexus and salesman, Hasan, was exceptional. My elderly parents had been searching for a car that allowed them easy entrance and exit. Hasan was very accomoodating as they tried was exceptional. My elderly parents had been searching for a car that allowed them easy entrance and exit. Hasan was very accomoodating as they tried the vehicle out from every aspect. Even after the sale, Hasan provided over the top customer service by bringing the detailed ready vehicle to their door. He provided tutorials on how the vehicle's special featues functioned. I would definitely recommend Park Place Lexus as an exceptional dealership and Hasan as a "go the extra mile" saleman. More

Your sales rep Molly Wee is an absolute stellar salesperson. I felt like she really listened to what I wanted in my car and the price that I was willing to pay. I never felt rushed and in the end salesperson. I felt like she really listened to what I wanted in my car and the price that I was willing to pay. I never felt rushed and in the end got the car I wanted for an absolute great price. I would recommend this dealership to anyone looking to purchase a Lexus and I would encourage them to seek out Molly Wee!! I will be back :) More

Mark was absolutely wonderful to work with. He went above and beyond our expectations. We would highly recommend this dealership to anyone looking to buy a vehicle. When we get ready to purchase our above and beyond our expectations. We would highly recommend this dealership to anyone looking to buy a vehicle. When we get ready to purchase our next vehicle this is where we will start! More

I was looking for a hard to find Lexus HS250h Hybrid. I live in Omaha, NE and the closest and lowest cost Lexus HS250h equipped as I wanted it was at Park Place Lexus. I felt comfortable when I started th live in Omaha, NE and the closest and lowest cost Lexus HS250h equipped as I wanted it was at Park Place Lexus. I felt comfortable when I started the 660 mile drive to pick up the car and drop off my trade-in but what I found when I got to Park Place was an even more pleasant surprise than I expected. The car was in truely brand new condition, my Rep (Mark Griffiths) was professional, kind, understanding and very thorough. He spent the time to insure that we understood the details of the vehicle we needed and you could tell he truely enjoys his job. I highly recommend Mark and Park Place Lexus. Thanks again Mark!!! More

Clay Fossee is an exceptional sales representative. He, along with Tony and Matt in the Finance department, the cashier and even the receptionist made our sales experience truly memorable. Would highly rec along with Tony and Matt in the Finance department, the cashier and even the receptionist made our sales experience truly memorable. Would highly recommend to anyone. Dealing with the team at Park Place Lexus in Grapevine was unlike any other experience we've had with car dealers. They are simply the best. More

I first contacted the dealership through the internet and received an immediate reply inviting me to come in and/or schedule an appointment at my convenience. The next day a very professional, not pushy, bu received an immediate reply inviting me to come in and/or schedule an appointment at my convenience. The next day a very professional, not pushy, but helpful and friendly call motivated me to make an appointment and go to the dealership. Ned helped with directions when I missed the directions and then met us at the door. He and Molly explained they would be working together and they made us feel welcome, listened to our questions and responed with knowledge, professional courtesy and genuine interest in what best fit our desires, lifestyle and budget! Really, it became a no-brainer that if a deal could be made, we would want to make it at Park Place Lexus Grapevine. And, we did the following day! When our car arrived every detail was presented, explained thoroughly and the car was detailed, perfect and a joy to drive home. Additionally, both Molly and Ned explained the benefits and programs provided to Park Place Grapevine customers and we felt like we had hit the jackpot. Seriously, if you have ever had the BAD CAR EXPERIENCE, and who hasn't, this dealership and its employees will renew the fun and POSITIVE new car purchase experience. Finally, we have had a follow up letter from the sales manager, the salespeople and will definitely recommend them all to everyone we know. We NEVER have had a reason to express such pleasure and high regards for a dealership, but this was a really impressively great purchase experience! More

This was my best car buying experience ever! More