
Park Place Lexus Grapevine
Grapevine, TX
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Pleasant I came in to test drive the NX 300, as I was parting with my 2009 RX350 which I loved, but my neighbor needed a reliable car and at 11 years, it was t I came in to test drive the NX 300, as I was parting with my 2009 RX350 which I loved, but my neighbor needed a reliable car and at 11 years, it was time to get a new vehicle. And with 0% APR, it seemed like a no brainer, no money out of my pocket for interest and I get a new 2020. I was introduced to Bobby. He listened, we test drove, we talked, I decided colors inside and out, upgrades and add-ons I wanted. Bobby made it happen. I asked for discount off MSP, Bobby made it happen. When vehicle arrived and detail complete, Bobby had the paperwork ready to sign. No fuss, no haggling, no pressure, no anything but pleasant and painless. Best experience I've ever had, purchasing any vehicle, new or used. Bobby gave me a quick tutorial before I left and has followed up since. I'd deal with Bobby, and Park Place again, in a heartbeat. I'd give Bobby 10 stars if I could. Now if Lexus would go back to making the RX350 the size it used to be, I'd buy that. Only reason I purchased the NX was because the new RX wouldn't fit in my garage! More
Rob was excellent. This my best car purchase ever! I am in the process of moving to the Dallas, TX area and purchasing my “new” used car was so easy! Rob kept me informed. I called Rob on the phone on a W in the process of moving to the Dallas, TX area and purchasing my “new” used car was so easy! Rob kept me informed. I called Rob on the phone on a Wednesday about the car I was interested and when I arrived at the dealership on Saturday all I needed to was test drive and sign my paperwork. I look forward to working with Rob again on my next purchase! Just a great guy! More
I can’t say enough about this dealership and the excellence it provides the minute you walk in the door. I had the pleasure of meeting and working with Danny and he was able to get exactly what I wa excellence it provides the minute you walk in the door. I had the pleasure of meeting and working with Danny and he was able to get exactly what I was looking for. More so, he proved to be the best of the best; 10 out of 10 and you can count on him to provide comfort when buying a car. Thank you, Danny for making my car buying experience by far the best ever! More
I just purchased my 2nd Lexus ES350 from Daniel Cantu. Daniel did a great job and is easy to talk to. He evaluated our needs and put us in a beautiful Lexus at a competitive price. I highly recommend Park Daniel did a great job and is easy to talk to. He evaluated our needs and put us in a beautiful Lexus at a competitive price. I highly recommend Park Place Lexus In Grapevine, TX and Daniel Cantu. More
Joe Phu is great to deal with I have been buying cars from Park Place Grapevine and specifically Joe Phu for the last 18 years. Every time my family is in the market for a car we I have been buying cars from Park Place Grapevine and specifically Joe Phu for the last 18 years. Every time my family is in the market for a car we turn to Joe. He makes the process of buying a car totally painless. He puts NO pressure on you to buy, he knows what we are looking for and lets us know when the right vehicle is in inventory. I would HIGHLY recommend Park Place Grapevine and Joe if you are in the market to purchase a vehicle. More
Customer Centric Sean is all about the customer experience. Saw the used car I wanted online and messaged him. Quick response to my questions and beyond... Included Sean is all about the customer experience. Saw the used car I wanted online and messaged him. Quick response to my questions and beyond... Included the Car-Fax info along with a personal video tour of the car. Arranged a test drive and purchased the vehicle - down payment on credit card and handed him the check when he personally delivered the car to my home. Took the car to my local Honda dealer for a once over-their technician gave Park Place Lexus techs 5 stars out of 5...Honda said they did an excellent job in checking all the right Maintenance boxes. Would purchase again from him and dealership. More
Becky Gustafason the Best Becky Gustafason is an asset to Park Place. Our customer service was Superb. I would recommend her and Park Place Lexus to everyone. Becky makes yo Becky Gustafason is an asset to Park Place. Our customer service was Superb. I would recommend her and Park Place Lexus to everyone. Becky makes you feel very comfortable when talking to her. She knows her product very well More
Smooth and worked to provide exactly what I wanted. Top Notch Customer Friendly and Great Customer Service. Darryl Livingston was responsive and on point for the entire process. He helped me find the e Top Notch Customer Friendly and Great Customer Service. Darryl Livingston was responsive and on point for the entire process. He helped me find the exact vehicle I was looking for and it wasn't even at the dealership yet. I had to make it happen in a week due to outside constraints and Darryl made it Happen. I would Highly Recommend Darryl as well as Park Place Lexus! More
I had a wonderful experience when purchasing my Lexus at Park Place with the assistance of Rob Herring. He was extremely knowledgeable, personable, and understanding of my needs. There was no pressure or ur Park Place with the assistance of Rob Herring. He was extremely knowledgeable, personable, and understanding of my needs. There was no pressure or urgency which made me more willing to close the deal in a very timely manner. I am loving my new vehicle. Park Place and Rob Herring are a class act. Thank you. More