Park Place Lexus Plano

Fair price on a great used car I am rather demanding when it comes to sales/service. My Sales Assoc, Sean, was responsive and attentive without being over bearing like other dealer I am rather demanding when it comes to sales/service. My Sales Assoc, Sean, was responsive and attentive without being over bearing like other dealers. We settled on what I think was a very fair price - I might have been able to get a little lower price, but still feel it was a very fair price for a good vehicle. More

The entire purchase experience was a pleasure My wife and I went to Lexus with the intent of purchasing a used Acura RDX. It proved to be too small for our needs. We were shown a 2013 Lexus RX 3 My wife and I went to Lexus with the intent of purchasing a used Acura RDX. It proved to be too small for our needs. We were shown a 2013 Lexus RX 350 with 43,000 miles on it and it looked like it was brand new. We kept it overnight for an extended "test-drive" and decided that it was just right for us. The dealership worked with us and we came to an agreement on the price. They gave us fair money for our trade-in. A mix-up over a repair that was supposed to take place at the dealership was resolved quickly and we were accommodated. Unfortunately the vehicle sustained over $9,000 in a hailstorm two weeks after we took possession but we can't blame that on Park Place! More

Fantastic experience My first time buying a car at a dealership and they made it so easy. Tony Acosta was so patient and explained everything. I highly recommend park plac My first time buying a car at a dealership and they made it so easy. Tony Acosta was so patient and explained everything. I highly recommend park place!!! More

Exceptional customer service Great experience! The staff is friendly, provides you with all the details and allows you time to consider your purchase without rushing you. This w Great experience! The staff is friendly, provides you with all the details and allows you time to consider your purchase without rushing you. This was the best car buying experience I have had. More

Customer service here is awesome! The sales team is perfectly helpful and the service department keeps us coming back for more. We have now purchased 3 vehicles from Park Place Plano a The sales team is perfectly helpful and the service department keeps us coming back for more. We have now purchased 3 vehicles from Park Place Plano and we will be back for more! Roger is awesome and AJ in the service department is so helpful and kind. More

Simple, easy and excellent My wife and I deal with Sean McClowry and he is great, knows the cars and takes great care of his customers. He went through everything and all the am My wife and I deal with Sean McClowry and he is great, knows the cars and takes great care of his customers. He went through everything and all the amenities they have to offer why you wait. More

Seamless sales process The entire process -from initial contact to taking possession of my new vehicle- was seamless and effortless. After communicating over the phone my r The entire process -from initial contact to taking possession of my new vehicle- was seamless and effortless. After communicating over the phone my requirements to Joel, he presented to me all the incentives available from Lexus to help me accomplish my goal. It only took one visit in the morning to the dealership and one visit in the afternoon, and in a little over an hour I was able to drive off the lot with my new vehicle. All the necessary paperwork, including the financials, were processed, in my presence, by my sales advisor. I am extremely satisfied with my sales experience. More

Great Experience & Customer Service Both Michael and Jerry were great to work with. They were very accommodating and cared about what I was looking for. I appreciate the continued foll Both Michael and Jerry were great to work with. They were very accommodating and cared about what I was looking for. I appreciate the continued follow-up as well. Love the one stop shop and just dealing with salesperson thru out the sale. Great customer service! More

Great service, sales person did the right soft sell. Glad I had Erin as sales person. Great before, during and after sale. When I buy my next vehicle, I'll ask for her. When I had an issue after the Glad I had Erin as sales person. Great before, during and after sale. When I buy my next vehicle, I'll ask for her. When I had an issue after the sake, she helped too. More

Second Time Even More Amazing Experience! Having been a client of Don Mitchell and Park Place Lexus Plano for 2-1/2 years, I had developed complete confidence and trust in them. So in October Having been a client of Don Mitchell and Park Place Lexus Plano for 2-1/2 years, I had developed complete confidence and trust in them. So in October as the 2017 models were arriving, I contacted Don and ask him to select the options he thought I would enjoy on a RX 350 with the interior and exterior colors I wanted. Wow did he deliver! In less than 2 weeks I was driving the most incredible vehicle of my dreams! Every option he chose has been phenomenal and impressive! The transaction was so easy and effortless and a more amazing experience than the first and the first one had been extraordinary! Six months later I love my RX 350 even more! During those 2-1/2 years, Don helped me through 5 non-mechanical issues with my ES caused by others but not his responsibility to do so. It has been said, "Kindness is not an act. It is a life style". I could not agree more! With Don Mitchell as the second to none sales consultant, Scott Gillett as an excellent service advisor and Park Place Lexus Plano being the best dealership ever, it is the complete package...perfect 10's in my opinion! More