Back

Park Place Lexus Plano

Plano, TX

4.9
3,230 Reviews

6785 Dallas Pkwy

Plano, TX

75024

Directions

By Type

Showing 3,230 reviews

July 01, 2016

A great experience in buying a new car Gabriel was very patient throughout the whole process and explained everything thoroughly leaving little to question. It was a great experience for bu More

by AP2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Delgado
Jul 01, 2016 -

Park Place Lexus Plano responded

Hello, Thank you so much for the kind words about Gabriel Delgado! At Park Place Lexus Plano, we strive to create open and honest communication throughout your car ownership experience, and we're pleased that Gabriel made sure you were satisfied with all aspects of your purchase from the outset. We appreciate your recommendation!

July 01, 2016

Forget the "Free car wash". When the car wash isn't working, which seems to be frequently, there is a 1 to 2 1/2 hour wait. I've gone to the Park Place Jaguar dealer and got it w More

by HisRegalMadness
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen Wedderburn
Jul 05, 2016 -

Park Place Lexus Plano responded

Hello, We would like to sincerely apologize for the wait times you've experienced with your car wash visits. Our car wash services are on a first-come, first-serve basis and wait times vary depending on the number of cars to be washed that day. However, we will take your feedback and share with the rest of the team so that we may improve our operations.

June 30, 2016

Gabriel is the man!!! Gabriel is the most down to earth, honest, and punctual sales person! He made the car buying process super easy for me. In and out with the best dea More

by tjcornwall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Delgado
June 30, 2016

Seamless car buying experience. Purchased a 2014 ES300h with the help of Sean McClowry who did all the work which left us with the test drive and the signing of the paperwork (and th More

by FAISAL IMAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean McClowry
June 29, 2016

Absolutely perfect car-buying experience I just bought a new 2016 Lexus RC 350 from Amanda. I HIGHLY recommend working with her, she made it the easiest decision and purchase I have ever mad More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McAllister, Amanda Abshire
Jul 01, 2016 -

Park Place Lexus Plano responded

Jason, We appreciate you taking the time to tell us of your outstanding experience with Amanda! At Park Place Lexus Plano, we know your time is important, and we work with you to make whatever accommodations necessary to simplify your purchase. Welcome to the Park Place family!

June 28, 2016

Working with Brian This was our third time working with Brian & we came from Phoenix because of the confidence that we have in him & the incredible level of integrity & More

by Bob3436
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
Jul 06, 2016 -

Park Place Lexus Plano responded

Hello, We are so appreciative of loyal clients such as yourself! We're pleased that Brian's integrity and dedication have brought you back for three purchases with Park Place Lexus Plano, even though you live in Phoenix. We are happy to have you as a member of the Park Place family!

June 28, 2016

Amazing We just purchased our 5th car through Brian. His professionalism and exceptional service skills are second to none!! He's been amazing for us and look More

by Ron14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
June 28, 2016

Absolutely perfect. Everyone was/is so professional. Jimmy Bryan approached me as I perused the showroom of new Lexus. He helped me settle on my new NX without any strong arm tactics, which would have c More

by Shaeron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Bryan
June 28, 2016

Absolutely Awesome This was my fourth purchase from Robert going back to 2006. He is the best salesman I know and I'm 62 and have been buying cars and SUVs since 1975. R More

by turbolou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gabriel
Jul 01, 2016 -

Park Place Lexus Plano responded

Hello, We appreciate your continued loyalty to Park Place Lexus Plano and Robert Gabriel! We believe in fostering a relationship with our clients beyond the initial sale, and truly see you as one of the family. We also know your time is valuable, and want to give you back those hours negotiating and finalizing paperwork that you'd experience at other car dealerships. We look forward to seeing you again soon!

June 28, 2016

Great car-buying experience Sean McClowry was great to work and answered all my questions, He was very thorough in his presentation of the features of both the car and the deale More

by Rita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McClowry
...
155
...