Park Place Lexus Plano

Absolute pleasure! Don made the entire experience an absolute pleasure. He is a delight tow work with and very customer service oriented. From our initial visit throug Don made the entire experience an absolute pleasure. He is a delight tow work with and very customer service oriented. From our initial visit through the selection, purchase, pick up and orientation, he has continued to stay involved taking time to ensure that our experience has been top notch. Kevin Teller worked with us as well to ensure the sales process went as smoothly as possible. Several other member of the management team checked in to be sure we were happy with everything. Such a different experience than any other dealership. We couldn't be more impressed! More

Excellent experience Don was very professional during the whole buying experience. He even came and picked me up since I have already sold my previous vehicle. Would defin Don was very professional during the whole buying experience. He even came and picked me up since I have already sold my previous vehicle. Would definitely purchase another vehicle from him. More

Don is Amazing! Don Mitchel was top notch and amazing to work with. We would recommend him to anyone we know going to buy a Lexus at PP. Don Mitchel was top notch and amazing to work with. We would recommend him to anyone we know going to buy a Lexus at PP. More

Excellent service was provided starting with the initial contact and continuing on through our actual receipt of the car. Robert was very responsive to all of my questions and kept in timely contact with me contact and continuing on through our actual receipt of the car. Robert was very responsive to all of my questions and kept in timely contact with me during my search for a vehicle. I was kept apprised of the progress on delivery of the car, it arrived on the committed date and pick up was arranged at my convenience. The unctions and operation of the various features of the car were all explained to me at pick up and I would definately reccomend Robert and his assistant as the people to deal with in leasing a car from Park Place. More

Jerry Hinson....Excellent...Top Notch We recently replaced our RX 350 with a new RX. Jerry Hinson made it a very enjoyable experience. Jerry's knowledge of the new 2016 RX was excellent. We recently replaced our RX 350 with a new RX. Jerry Hinson made it a very enjoyable experience. Jerry's knowledge of the new 2016 RX was excellent. Jerry helped us determine which car was the right fit for us. Jerry reflects the Park Place Plano attention to service, detail, and excellence. Jerry is the reason that we will continue to come back to Park Place Plano for all of our service needs and future car purchases. Sincerely Ed and Brenda Carter More

Brian's the best All service advisors have been excellent Nigel is amazing Brian Safiano has no equal in my experience. He should be training others on customer All service advisors have been excellent Nigel is amazing Brian Safiano has no equal in my experience. He should be training others on customer satisfaction More

Great service with a smile! Gabriel was our dealer this go-round as we purchased our 4th Lexua! He knew all of the details of the RX350 that we were purchasing. He was very patie Gabriel was our dealer this go-round as we purchased our 4th Lexua! He knew all of the details of the RX350 that we were purchasing. He was very patient with us as I tended to repeat questions for clarification! Gabriel presented us with a buying option we had never even considered and we went that route! He has followed up with us to answer any other questions that we might have after owning the car. Park Place Lexus- you have a real asset in Gabriel! He worked his way up from a car washer there! We were extremely impressed! More

Awesome salesman, awesome dealership This was our first experience with Park Place Lexus. From the minute my wife and I walked in the showroom, Adam made us feel at home. He went above This was our first experience with Park Place Lexus. From the minute my wife and I walked in the showroom, Adam made us feel at home. He went above and beyond in familiarizing us with the options available in the new Lexus RX and actually searched Lexus' entire inventory for models that had all of the options we wanted. He was able to locate a 350 with the Luxury package for me that was actually in Texas. On top of that, Adam also found a 350 F Sport that included every option my wife wanted (pretty much every possible option) and is now on order for her. At the time of purchase, Adam also went through all possible financing/leasing scenarios & options with me. He didn't even flinch while I kept throwing additional financing scenarios by him. Ultimately, it was Adam's professionalism, honesty and patience that had two Lexus "newbies" end up deciding to purchase two vehicles. I received my 350 RX earlier this week and, before leaving the lot, Adam spent the time to go through each button, knob, feature and function in detail. This has been the best car buying experience I have had and I will definitely give Adam my business in the years to come. More

The best car buying experience yet I found myself in need of replacing a beloved Lexus RX350 that the wife had been driving for a number of years. I called upon Jerry Hinson at Park Pl I found myself in need of replacing a beloved Lexus RX350 that the wife had been driving for a number of years. I called upon Jerry Hinson at Park Place Lexus in Plano, TX to assist me with this task. His help in determining the best replacement for my wife and in maximizing the trade-in value of my current car was far above the help I've received in the past working with automobile "experts". His desire to not just "sell a car" but to build a relationship with the buyer to ensure that their needs are best met is unmatched. I highly recommend not only Park Place Lexus to buyers but you'd be remiss if you don't ask for Jerry Hinson to assist you in your purchase. More

First Class Experience Our RX lease was reaching the end of term, and we received a call from Brian Safianow to discuss options for our next vehicle. Having worked with Bria Our RX lease was reaching the end of term, and we received a call from Brian Safianow to discuss options for our next vehicle. Having worked with Brian on three cars previously, we knew our decision to purchase from him was the right choice before even driving to the dealership. Brian always keeps our needs top of mind, and we know we will always be treated like family working with him. While we are enjoying our new cars, I know our next purchase will start with a call to Brian! More