Park Place Lexus Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 3,230 reviews
New 2015 RX350 This is the fifth vehicle we bought from Park Place Lexus. Mark Dresselhuys has been our sales associate for each one. This is by far the best dealers This is the fifth vehicle we bought from Park Place Lexus. Mark Dresselhuys has been our sales associate for each one. This is by far the best dealership and sales team we have ever done business with. We have bought cars from Virginia to California and no dealership comes close for the quality of service and the integrity of the sales staff. I may look at other car makes but i always come back to Lexus because of this dealership and the fine folks there. More
JG Gibbs Park Place Lexus was by far the best experience I've ever had at a car dealership. I highly recommend Park Place! Customer for life! Park Place Lexus was by far the best experience I've ever had at a car dealership. I highly recommend Park Place! Customer for life! More
Get it done in one day since we live out of town. We sent an e mail to the web site at Park Place Lexus on Friday night stating that we would like to come over on Saturday and shop. Within the hour we We sent an e mail to the web site at Park Place Lexus on Friday night stating that we would like to come over on Saturday and shop. Within the hour we received a phone call from Rainer Buehlmaier. We agreed upon a time for our appointment and were greeted at the front door with a warm smile. Rainer was very knowledgeable and focused on our desires as he asked us key questions that provided answers to the vehicle we might select. We test drove four pre-owned IS 250 cars. After choosing the year and color, Rainer made certain that the vehicle was perfectly prepared to our satisfaction. We agreed upon the price and within four hours we drove away happy with our decision. Thanks for a great experience in Plano! Mike and Sharon Ratliff More
Scott Miller Rocks! My wife and I were in the market for a pre-owned Lexus. We had visited several other dealerships in the area, and even visited Park Place a couple ti My wife and I were in the market for a pre-owned Lexus. We had visited several other dealerships in the area, and even visited Park Place a couple times. There was something about the atmosphere, smiling faces and professionalism that kept us coming back. Scott Miller stepped right up from the beginning went out of his way to make our purchasing experience a great. He made things possible no other dealership would go through the trouble for. Our experience has been fantastic and we look forward to purchasing our second vehicle from Scott and Park Place Lexus in the near future. Thanks for a pleasant experience... More
Best Car Buying Experience Ever! After spending hours at another dealership and walking away frustrated, we contacted Park Place and were introduced to Mark Dresselhuys. From the fir After spending hours at another dealership and walking away frustrated, we contacted Park Place and were introduced to Mark Dresselhuys. From the first conversation, our experience was incredible. We told him what we were looking for and he delivered. I never knew a car buying experience could be so pleasant! More
Pleasant Experience I was referred to Park Place from a co-worker that had recently purchased a pre-owned Lexus from Herb Simonsen. I am so glad he told me about this de I was referred to Park Place from a co-worker that had recently purchased a pre-owned Lexus from Herb Simonsen. I am so glad he told me about this dealership. Herb was very patient and accommodating, showing a genuine interest in getting me the best vehicle to fit my wants and needs. I experienced total customer satisfaction and absolutely love my new Lexus. Thanks Herb. More
Only care sale I ever completed from first call to drive off Steve has excellent from my first call to the final delivery. I was not even planning on buying the day I bought, but the deal was so good I couldn't Steve has excellent from my first call to the final delivery. I was not even planning on buying the day I bought, but the deal was so good I couldn't pass it up. Of the 43 automobiles and trucks I bought for business and personal use this was by far the best I have ever had. Only 3.5 hours from start to drive off. Clean car waiting for me, paperwork completed when I got to Park Place. My wife complicated matters by changing colors, but that didn't trip Steve up. 15 minutes later he had our car clean and waiting for us. The only wait was for a finance manager Jason Saba to finish with his other customer and in 10 minutes of work and 30 minutes of general talk I was out the door. That also included a 10 minute talk with GM to express my thanks for putting together a great team that made this possible. In contrast at the same time I bought a Ford F150 with the usual tug of war and lies associated with buying a car. None of that at Park Place. More
The best sales person in all buying experiences. I purchased a 2013 Lexus from Michael Redd at Park Place Plano and was so very impressed with the care and forethought this guy had. He had everything I purchased a 2013 Lexus from Michael Redd at Park Place Plano and was so very impressed with the care and forethought this guy had. He had everything ready for finalizing when I arrived. This person is so knowledgable and you feel so good about the whole ordeal. He was pleasant and made every effort to be sure I knew all about the hybrid mechanism before I left the dealership. The accounting manager was great too and had everything all set up. No waiting on these guys, they had it all together. Once I I told Michael exactly what I wanted he immediately begin to get right to gathering the necessary information and kept me informed through each step. I recommend the dealership due to this sales person, he is an asset to Park Place. Most pleasant experience ever in purchasing an automobile. This is the way car buying should be. I love my Lexus and appreciate the service by this sales person. The entire dealership shows More
First Class This was our fourth Lexus purchase. My husband and I both drive a Lexus car/RX and have been loyal customers of Park Place for the past seven years. This was our fourth Lexus purchase. My husband and I both drive a Lexus car/RX and have been loyal customers of Park Place for the past seven years. Why are we loyal? It is due to the First Class Service we get from the employees who work there. KC gave us no pressure and made the buying experience professional and "First Class" all the way. His follow-up and follow thru was done with compassion, knowledge and leadership, always going the extra mile. Owning a Lexus is also about the experience in buying one...doing it "First Class!" More
Pleasant Exprenice My husband and I recently purchased a new car from Sean McClowry and were pleasantly surprised by the no pressure or hassle typical encountered by pus My husband and I recently purchased a new car from Sean McClowry and were pleasantly surprised by the no pressure or hassle typical encountered by pushy salespersons. Sean did an outstanding job in explaining and displaying the car and its options as well as Park Place's services. Although, I was unable to get the exact price requested, he sold me on the services which are very valuable in maintaining a car. I would definitely recommend Sean and Park Place to others. More