Park Place Lexus Plano
Plano, TX
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Salesman was really nice guy and provide me a great price & finance. One of my friends recommands me this dealer. It was absolutely right choice. & finance. One of my friends recommands me this dealer. It was absolutely right choice. More
Park Place Lexus came highly recommended to me and it turned out to be the best car buying experience ever. Meeting initially with Chris Bruner, General Manager, it was clear to me that he runs a classy turned out to be the best car buying experience ever. Meeting initially with Chris Bruner, General Manager, it was clear to me that he runs a classy, professional dealership where everyone smiles, looks professional and has a positive attitude. I knew immediately that I wanted to do business with Park Place. Jimmy Bryan, my sales consultant, was the absolute best. He made me feel as if I was the only customer in the world and that my business was important to him and to the dealership. Jimmy's gracious demeanor and confidence made the whole experience flawless. Actually, it was fun and we enjoyed a lot of laughs. I knew I had made a friend. Having many friends who own Lexus vehicles, I knew even before I visited Park Place Lexus that the product is the best in the industry. What I didn't know was that I would be treated like royalty in this dealership. I don't think that better customer service could exist. I have always dreaded taking my car into a dealership for service . . . not so ever again. I will be a Park Place customer from now on. My banker was even so impressed over how Park Place handled the whole process with me that he plans to do business with them very soon. More
I rated this dealership a 5 because the service I received was an experience like none other in all my years of car buying. My telephone inquiry was returned and the car was waiting for me to test dr received was an experience like none other in all my years of car buying. My telephone inquiry was returned and the car was waiting for me to test drive. I was greeted immediately upon entering the dealership. My questions were answered and I didn't feel rushed. I also feel I purchased a reliable vehicle that will retain its value in the years to come. The fact that the car I purchased was originally purchased by Park Place and serviced there was a bonus. More
Went to dinner Friday evening with a very close friend when my wife and I mention that we were extremely interested buying a new Lexus CT 200h. She mention Park Place Lexus and Robert Gabriel would give when my wife and I mention that we were extremely interested buying a new Lexus CT 200h. She mention Park Place Lexus and Robert Gabriel would give us a great deal. Later that night she txt'd me Robert's e-mail address, I sent him an e-mail describing the deal and condition of my trade-in. Robert responded late that night and called me at 9:10 Saturday morning. Fifty minutes later we had a deal. He gave me a great deal on the car, my trade-in and made me feel that I had friend at Park Place Lexus. He is even going to deliver the car to my home in The Woodlands (outside of Houston) and pick up my trade in. He has truly exceeded my expectations!!! More
We recently had a pleasant experience with a car purchase at Park Place (pre-owned). Eric, Kelly and Nicole all helped to make it a smooth and easy transaction. Eric was cordial and considerate though at Park Place (pre-owned). Eric, Kelly and Nicole all helped to make it a smooth and easy transaction. Eric was cordial and considerate though out. We did not feel pressured, and were able to make a decision at our own pace. After all the forms were signed and completed and it was time to get the keys, Eric must have spent an hour to go over all the controls and features that the car has (an impressive list, I might add), patiently explaining and demonstrating each one of them. Earlier, when he spotted a damaged floor mat overlooked by us, he promptly provided a new set as replacement. We appreciate the friendliness and professionalism. More
My sales consultant, Roger Burton is the best. This is the second vehicle I have purchased from him and the experience could not have been better. He found the exact car that I wanted to upgrade from a 20 the second vehicle I have purchased from him and the experience could not have been better. He found the exact car that I wanted to upgrade from a 2007 IS to a larger ES with all the bells and whistles that I asked for, including the price! He took the time to show me all of the features on the vehicle. I am definitely a customer for life, due mostly to Roger! More
Jimmy Bryan, sales consultant, did a great job helping me find just the car I wanted. It took a few days to get the exact car I picked out from another dealership. When it was ready for pick up, Jimmy eve me find just the car I wanted. It took a few days to get the exact car I picked out from another dealership. When it was ready for pick up, Jimmy even came back to the dealership while on vacation to help me pick up the car and explain details to me. He was not in a hurry and took all the time we needed that day. We are a two Lexus family and Jeff Cole has been our service consultant for a few years and he is outstanding so we will continue to come to him for our service. More
Simply no comparison between Park Place and almost all other dealerships in Dallas. Very professional, attentive, and knowledgeable staff. Pleasant shopping experience. Unlike my experience buying an A other dealerships in Dallas. Very professional, attentive, and knowledgeable staff. Pleasant shopping experience. Unlike my experience buying an Acura, the purchase negotiation was also quick and painless. Liz Striegel did a fine job of selling me (and most importantly, my wife) the vehicle and walking me through the features upon delivery. More
My 3rd car from Kenneth, he is easy and quick to get a deal done. We do not live the DFW area and purchase from Kenneth basis past experience.... deal done. We do not live the DFW area and purchase from Kenneth basis past experience.... More
Salesman took the time to answer all our our questions and spent the time needed to insure we found the right car for us. Had a great experience and would not hesitate to recommend Andrew and this dealer and spent the time needed to insure we found the right car for us. Had a great experience and would not hesitate to recommend Andrew and this dealership. More