Park Place Lexus Plano

Made it Easy! After leaving Lexus for a few years, I have returned home. The service is a welcome breath of fresh air after dealing with sub par service for years. After leaving Lexus for a few years, I have returned home. The service is a welcome breath of fresh air after dealing with sub par service for years. I look forward to my ongoing experience with Park Place Lexus. More

Don Mitchell is the Best Don found me just the car I was looking for. He stayed late to accommodate my daughter joining us to switch cars. Then, he made sure I was happy with Don found me just the car I was looking for. He stayed late to accommodate my daughter joining us to switch cars. Then, he made sure I was happy with my car, which I love. More

Great experience! We made a new friend in Don Mitchell. He took all the time we needed and it was a totally pleasant experience. Will return to Don in the future. We made a new friend in Don Mitchell. He took all the time we needed and it was a totally pleasant experience. Will return to Don in the future. More

Definition of Customer Service I don't know why it took me this long to give this man the accolades he deserves but here I am! Really loved his energy. Very helpful and willing to g I don't know why it took me this long to give this man the accolades he deserves but here I am! Really loved his energy. Very helpful and willing to go the long mile with you. It was my first vehicle purchase and he really helped make it special. Still kept in touch after I got the car, and I occasionally reach out to him for help regarding the car and other things. Would highly recommend! More

Easiest car buying process ever! I have purchased many cars from a variety of dealerships. I have even purchased from the “no haggle” used car lot. My experience at Park Place was bey I have purchased many cars from a variety of dealerships. I have even purchased from the “no haggle” used car lot. My experience at Park Place was beyond all expectations. Not counting the test drive, I spent a max of 20 mins in the dealer. I was able to submit my request and initial offer online. My request initially went to Grapevine which is 40 mins from my home. To make the process easier, Brett Stein from Plano contacted me within no time. He routed my request to the closer dealer for my comfort and ease. When we arrived Brett had the desired car pulled aside. After a few moments of intros, he took my DL to make a copy and we were off and test driving. Brett was not pushy, very informative, and very knowledgeable. We told him we were still shopping and he respected that. The next morning we texted him at 9am that we made a decision and by 11:30am we had a car to pick up. Thank you Brett for making the experience easy, seamless, and quick! More

Great Service Quality service very attentive and personable! Greeted with a smile made me feel valued! Ken is an awesome person to work with from the time I came in Quality service very attentive and personable! Greeted with a smile made me feel valued! Ken is an awesome person to work with from the time I came in 2 weeks ago til I purchased my vehicle and I came from Louisiana. More

Excellent This is the 2nd time we have purchased with Park Place Plano and each time was excellent and easy. Our sales manager Viktor Koleychik did a fabulous j This is the 2nd time we have purchased with Park Place Plano and each time was excellent and easy. Our sales manager Viktor Koleychik did a fabulous job from beginning to end. I would recommend using him and anyone at Park Place Plano. More

Lease The treatment was extremely good. We felt completely as family and received an excellent deal. Our sales person was super knowledgeable and patient. The treatment was extremely good. We felt completely as family and received an excellent deal. Our sales person was super knowledgeable and patient. Thank You. More

An experience that could be used as a synonym for perfect It all started about a month ago, I walked in and spoke with Ryan. We talked numbers, those numbers were great but I was still a few months out from g It all started about a month ago, I walked in and spoke with Ryan. We talked numbers, those numbers were great but I was still a few months out from getting into a car. A few months go by and it’s time. It’s time to get that new car. I emailed Ryan saying ”yo dude I’m ready” and responded with perfect. He couldn’t have been more right with saying perfect, because that’s how the entire experience was. I came in that night and Ryan was with a client so he introduced me to Brett and Brett was just as awesome as Ryan. I’d even go as far to say they are a power duo. Anyways getting off track, so they made the numbers work and honestly got me into an incredible vehicle. The Lexus IS 350 with mark levy. We had some great laughs and they made the whole experience feel personable. I couldn’t be happier and I recommend these guys to everyone and anyone. I will be back when this lease is up to pick up another. Great group of folks you have at the Plano location. More