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Park Place Lexus Plano
Plano, TX
3,230 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 23, 2019
Cynthia M Review Great service and customer care from Kelli and Blake. Kelli and Blake also strived to give the best discounts. I highly recommend the Plano dealershi Great service and customer care from Kelli and Blake. Kelli and Blake also strived to give the best discounts. I highly recommend the Plano dealership for buying a new or pre owned Lexus vehicle. More
by Kelli and Blake
Employees Worked With
Kelli Hansen, Blake Cooper
Helpful July 18, 2019
One of the easiest lease I've ever done Daniel was helpful throughout, laid the numbers clearly the first time without any xx. Showed attitude of willing to close out a deal. Eventually scor Daniel was helpful throughout, laid the numbers clearly the first time without any xx. Showed attitude of willing to close out a deal. Eventually scored a solid deal on a brand new RX350 within the same day. Recommended! More
by BumFzy
Employees Worked With
Daniel Moore
July 16, 2019
perfect The salesman gave me a great recommendation which met my initial expectation. Throughout our conversation, he showed me the car that provided a lot of The salesman gave me a great recommendation which met my initial expectation. Throughout our conversation, he showed me the car that provided a lot of safety options More
by nhut
Employees Worked With
Gabriel Delgado
July 16, 2019
Personal and friendly Ryan Bacsafra was amazing from start to finish when we purchased our beautiful new ES350. He followed up when he said he would, give us all the inform Ryan Bacsafra was amazing from start to finish when we purchased our beautiful new ES350. He followed up when he said he would, give us all the information we asked for and made the car buying experience painless. I highly recommend Ryan and the whole team at Park Place Lexus!! More
by Happy Car Buyer
Employees Worked With
Ryan Bacsafra
July 15, 2019
Park Place Lexus Kenneth Adkins was extremely knowledgeable and professional as I sought to buy a Certified Preowned Lexus RX350. No pressure, just information I need Kenneth Adkins was extremely knowledgeable and professional as I sought to buy a Certified Preowned Lexus RX350. No pressure, just information I needed to make an informed decision. I will return to Park Place Lexus for service and recommend this dealership to others. More
by Lexusreview
Employees Worked With
Kenneth Adkins
July 06, 2019
Awesome experience at Park Place Lexus Kelli really listened and helped us with our purchase of a new Lexus. She answered all of our questions and guided us through the process making for a Kelli really listened and helped us with our purchase of a new Lexus. She answered all of our questions and guided us through the process making for a very pleasant experience. More
by Ped
Employees Worked With
Jordan, Kelli Hansen
July 06, 2019
Another good experience with Kelli We have been very pleased with Park Place Lexus. Kelli is the one come back to every time to purchase a vehicle. She’s low pressure and knows her stu We have been very pleased with Park Place Lexus. Kelli is the one come back to every time to purchase a vehicle. She’s low pressure and knows her stuff. The service department has always been great, as well. More
by JoAnnlikesLexus
Employees Worked With
Kelli Hansen
June 29, 2019
Lease to New purchase The initial greeting when you enter all the way thru the buying process is 5 star. I love this dealership and my salesman Gabriel Delgado removed the The initial greeting when you enter all the way thru the buying process is 5 star. I love this dealership and my salesman Gabriel Delgado removed the anxiety of turning in my lease and purchasing a new ES. Thank you to all of you at PARK PLACE LEXUS More
by Sassysally62
Employees Worked With
Efrain and Wendy, Gabriel Delgado
June 29, 2019
EXCELLENT Service Start to Finish A+ Park Place Lexus gives EXCELLENT service from the moment you walk in the door at their dealership. They are kind, courteous, and professional. Chris K Park Place Lexus gives EXCELLENT service from the moment you walk in the door at their dealership. They are kind, courteous, and professional. Chris Kim and Ryan Bacsafra are the BEST salesmen and will get you into your dream Lexus. They will go above and beyond to give you the best car-buying experience. We’re repeat customers and will continue to be in the future as well. Mark Elmore is our terrific Service Advisor that also goes above and beyond to help take care of us-service wise. Everyone at Park Place Lexus treats you like royalty repeated exceeding your expectations. More
by David & Nancy Hale
Employees Worked With
Mark Elmore-Service Advisor, Chris Kim, Ryan Bacsafra
June 27, 2019
Nice looking dealership but crappy service! I e-mailed my Park Place Lexus of Plano service advisor a detailed description of the service that I wanted to schedule. He told me that he prefers e- I e-mailed my Park Place Lexus of Plano service advisor a detailed description of the service that I wanted to schedule. He told me that he prefers e-mail communications. I explained the service type that I wanted, the date that I wanted to bring my vehicle in for service, the time that I wanted to bring my vehicle in for service, the year, the type of vehicle, the make and model of my vehicle, the mileage on my vehicle, the VIN on my vehicle, my name, my address, my e-mail address and my phone number. Within a hour he responded back with this statement, “When would you like to bring in your vehicle?” This guy never even opened up and read my e-mail. The incompetence at this Lexus dealership has no end. Scan through their reviews on Dealer Rater, Yelp, Google Reviews etc... and see for yourselves. Why doesn’t Lexus Headquarters come in and shake this dealership up and retrain the staff? It’s their brand that is being tarnished here. More
by John C.
Employees Worked With
Service Advisor
