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Park Place Motorcars Fort Worth

Fort Worth, TX

4.7
1,075 Reviews

5601 Bryant Irvin Rd

Fort Worth, TX

76132

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Showing 1,075 reviews

March 23, 2016

Less than Exceptional Service 1 yr Poor Service I wish I could share all the back and forth emails, phone calls, inappropriate comments made to me, an African American Woman purchasing a 2015 G550 w More

by Buying as an AA Woman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy Trest, Jonathan Collins
Mar 30, 2016 -

Park Place Motorcars Fort Worth responded

Hello, We are very sorry to hear that you had a negative experience during your recent purchase at our dealership. If you feel that you were treated rudely at any time by our staff, we would like to apologize, as that does not reflect the high levels of care we strive to provide all clients. Your vehicle delivery took two weeks due to the fact that it was a special order, and we transported it to you as soon as we received it. Jeremy cancelled your warranty the day of your request, and when you informed him of the wheel and tire warranty that you would also like cancelled, he sent you the paperwork. However, he found out you had moved, so resent the paperwork to the correct address upon this discovery. We wish you the best.

March 05, 2016

Awesome service My visit to park place was a very good one. My salesman Darrin was amazing - I called looking for a new vehicle and yes he delivered. The time it took More

by Tanbchill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyman King , Darrin Cline
March 04, 2016

Excellent Customer Service! Darrin Cline at Park Place Motorcars Mercedes in FW is definitely the person to purchase a vehicle from - he is very attentive to his clients requests More

by Rmancha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin Cline
March 03, 2016

My First Mercedes At Mercedes the first person that greets you is your contact person from beginning to end. That is a quality that I really enjoyed, and it made the ex More

by Kayla R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin Cline
February 15, 2016

A speical Valentines at Park Place I had seen the car I was looking for on CARGURUS and it linked me to Park Place. So I decided to visit. When I arrived, Darrin approached me in a plea More

by Shep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin Cline
February 12, 2016

Professional, Personable and Fair I have given a rating of Excellent because Darrin was professional and very personable. The final deal we agreed upon was fair and exceeded my expecta More

by MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Used Cars Sales Mgr was very helpful in closing deal , Lyman King, Darrin Cline
February 11, 2016

Incredible smooth buying experience Darrin was great to deal with. He was very patience as I went through a plethora of test drives of different models, until I found the right one. I d More

by me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin Cline
February 11, 2016

Excellent Experience Darrin was excellent to work with. He handled my inquiry quickly and professionally. Located the car I wanted and within the day we had a deal done, More

by stein1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin Cline
February 09, 2016

Exllecent customer service I am looking for used car E350 & I call some dealerships they have no time when I call park place MB Fort Worth I talk to Jonathon Barnett he the bes More

by Ashish sharma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Barnett
February 03, 2016

First Mercedes Darrin was absolutely great to work with. He was readily available to answer all of our first-time buyer questions and never demonstrated anything but More

by FirstTimer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Sabin, Darrin Cline
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