
Parker Johnstone's Wilsonville Honda
Wilsonville, OR
Filter Reviews by Keyword
By Type
2,010 Reviews of Parker Johnstone's Wilsonville Honda
Very Positive Experience I was allowed to look at the inventory at my leisure without being swarmed. When I had questions, Bella stepped right up and answered them and we bega I was allowed to look at the inventory at my leisure without being swarmed. When I had questions, Bella stepped right up and answered them and we began the purchase process. I would describe the entire encounter as open and honest with Bella offering reassurance for any concern that I had. Very respectfully! Excellent people make an excellent business. Both live at Parker Johnstone's. More
Wonderful experience Great customer service - personable and pleasant to work with. Made the environment more relaxing and welcoming which is rare at a dealership. Looki Great customer service - personable and pleasant to work with. Made the environment more relaxing and welcoming which is rare at a dealership. Looking forward to coming back in the future! More
10 Star dealership 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 NOT pushy! No trickery! Efficient and responsive. Taylor Reeves was amazing to deal with. No pressure, no badgering or annoying me with phone ca NOT pushy! No trickery! Efficient and responsive. Taylor Reeves was amazing to deal with. No pressure, no badgering or annoying me with phone calls or unnecessary contact even though I waffled about purchasing a new vehicle for several months. When I finally decided on the CRV I was interested in, she made it happen! More
We will only shop at Parker Johnstone’s from now on!! There are no salesmen. Just customer service reps that aren't commission based. So you feel like that they are looking out for your best interest. I w There are no salesmen. Just customer service reps that aren't commission based. So you feel like that they are looking out for your best interest. I was able to text a representative and solidify pricing before coming in. Once I arrived there was no price negotiation needed. Just signed the documents and we were out in less than 2 hours. Oh! And Anastasia was wonderful to work with!!! More
Excellent customer service Bella and Taylor were very patient and made my car buying experience fun and easy. They were knowledgeable in answering any questions I had and Taylor Bella and Taylor were very patient and made my car buying experience fun and easy. They were knowledgeable in answering any questions I had and Taylor took the time to sync my phone to the car and show how all the features worked. Steve was great at explaining the different finance options and was very helpful. Thanks to all! More
Good offers. Easy process. Great service! I found the car I wanted on their website. They were having a great deal on a lease for a Honda Civic at the time. I went in to check it out and was g I found the car I wanted on their website. They were having a great deal on a lease for a Honda Civic at the time. I went in to check it out and was greeted with a friendly smile and introduced to Nichole. She was very friendly and knowledgeable. The process was quick and painless. I would definitely recommend this dealership. More
Purchase new car Nicole, Taylor and Brandie were professional, attentive, and thorough. Delightful to work with. I'd definitiely recommend Parker Johnstone's Honda t Nicole, Taylor and Brandie were professional, attentive, and thorough. Delightful to work with. I'd definitiely recommend Parker Johnstone's Honda to anyone interested in a Honda. More
Bad service experience AS I had a bad experience at this service center of this dealership. During the oil change they recommended me to do all fluid changes like brake fl AS I had a bad experience at this service center of this dealership. During the oil change they recommended me to do all fluid changes like brake fluid, transmission fluid, power steering fluid, clutch fluid and front brake pad replacement. After getting the above recommended work and spending 640 dollars I had my car in fumes and burning smell just after 2 days on road. My wife and kids were in car was scary. Initially they refused to tow it back to dealership to even diagnose if the issue is related to their service, but finally did when cited Beaverton Honda does that if such issue happens.After towing quickly dispositioned any mistake on their end during service and asked for a clutch replacement citing 2000 additional cost. Don't understand how come that was not even on any list of items when they recommended the various service items and only after 2 days they worked on car the car breaks down. Quite strange. Even the cost of clutch replacement at other shops is close to 800 to 1000 bucks so instead of fixing the issue they are trying to milk more out of their customer. More
They never tried to meet my parameters I told them a 1/2 dozen times that I was retiring and I did not want any debt. So I was willing to spend up to what I owed on the lease or less to pur I told them a 1/2 dozen times that I was retiring and I did not want any debt. So I was willing to spend up to what I owed on the lease or less to purchase a car - but not more! Never once did they offer something that was less. Instead, every time they tired to get me to finance when I specifically told them I do not what any debt. I'm glad the sales folks are not on commission, but it sure felt like I was working with commissioned folks. They were kind but persistent in trying to get me to do what I told them I would not do and did not want to do. It was like they chose not to believe me. More
Grate service department. I have worked with Tyler several times for parts & service and he has been outstanding. I ask for Ty when I call now. Very knowledgeable and friendly I have worked with Tyler several times for parts & service and he has been outstanding. I ask for Ty when I call now. Very knowledgeable and friendly. More