Parker Johnstone's Wilsonville Honda

Sadly, sloppy, sloppy, sloppy My trust old vehicle was destroyed in a hit and run. I had just moved. I needed a car quickly. I visited a couple of dealerships in Gladstone and ha My trust old vehicle was destroyed in a hit and run. I had just moved. I needed a car quickly. I visited a couple of dealerships in Gladstone and had just ok experiences. I found a cute used Honda Fit at Parker Johnstone Honda listed on CarGurus. This experience happened during an ongoing deluge in Portland at the end of Feb. and the beginning of early May. I purchased that little Fit on a typical rainy day. After a mix up re the arrival of the check for my purchase I went to pick up the car. A friend noticed scratches on the rear bumper that I had not seen, but, hey, I had paid for the car and really needed that vehicle. When the rain stopped a few days later, I saw a multitude of very visible paint chips on the doors, and front and rear bumpers. I went to three body /detailing shops and all three indicated that the Honda would require an entire paint job for the cost of $2500-3000. I contacted Parker Johnstone and the used car manager agreed to look at the vehicle. He stated that the car had been sold in a hurry and should not have been released with these exterior problems but, he only agreed to repaint the front and rear bumpers and to "touch up" the numerous rock chips on the doors. To make a long story short, when I decide to sell the car, I will have to invest in an expensive paint job. That has been my major complaint. However, shortly after driving the car for a week, the tire inflation warning light came on. All four tires were poorly inflated. In addition, in a few weeks the service warning light came on. Although my Honda was "Certified" and had reportedly been through a thorough check on all systems, the technicians had also failed to reset the oil level indicator. Finally, a plastic cover is missing from the bottom of the steering column. I have purchased several new and used cars and have never had such a negative experience. I can, however, state that Brandee Weppler in Finance was great! More

Great service!!! We were very pleased with our experience with Gaylen at Wilsonville Honda and are happy with our new Pilot. We've always cringed at the thought of has We were very pleased with our experience with Gaylen at Wilsonville Honda and are happy with our new Pilot. We've always cringed at the thought of hassling with pushy salespeople and trying to work out a deal with buying a new vehicle, but Gaylen was delightful to work with. No pressure, very helpful and knowledgeable about all the vehicles. Once we figured out what we wanted, we really appreciated her keeping us updated on the arrival date. She then spent time getting us acquainted with all the features the Pilot has to offer. It was overall a very positive experience! More

Purchase of Honda CRV Everyone at the dealership was a pleasure to work with. They made the vehicle purchasing easy and pleasant. We are pleased with the entire experienc Everyone at the dealership was a pleasure to work with. They made the vehicle purchasing easy and pleasant. We are pleased with the entire experience. More

I continue to come back again and again I have been taking our Hondas in for service since they opened and have purchased two cars from them. Without exception we have had positive experien I have been taking our Hondas in for service since they opened and have purchased two cars from them. Without exception we have had positive experiences. I always feel that I am being treated fairly, and I know what it feels like to be NOT treated fairly from other dealers. Their crew takes the time to get to know you and provides a stress-free, pressure-free buying experience. Can't say enough about this team. Oh yeah, and they sell the best cars on the planet. More

Easiest and Most Helpful Experience You Could Ask For My experience at the Wilsonville Honda dealership was fantastic. I found vehicle that fit all my needs as well as the staff was super helpful and fun My experience at the Wilsonville Honda dealership was fantastic. I found vehicle that fit all my needs as well as the staff was super helpful and fun to work with. Any one looking for a new car should go to this dealership. More

This is one of the best dealerships we've ever been in! From the moment we inquired about the availability of the vehicle through the time we drove off the lot, every step of the process was smooth and effo From the moment we inquired about the availability of the vehicle through the time we drove off the lot, every step of the process was smooth and effortless. Taylor worked with us to make sure we got the vehicle we wanted at the price with which we were comfortable. Ashley took all of the information needed for the finance and delivery explaining the process and the vehicle. David evaluated our trade-in and offered us even more than we expected. Brandie made the typically boring finance process a pleasure. The entire in-dealership process was very fast. We were done in about 90 minutes which is a record for us. Everybody was courteous and helpful. Moreover, they all acted as if they really wanted to be at work and helping us. There is no doubt that this dealership has customer service down pat! More

Painless, 5 out of 5 Anastasia D. was fantastic. Our daughter was involved in a head-on collision, and we needed another Pilot immediately. We left our home and were ba Anastasia D. was fantastic. Our daughter was involved in a head-on collision, and we needed another Pilot immediately. We left our home and were back in 3 1/2 hours with the perfect car. Anastasia is a gem ! So professional and also listened to us with no sales pitch. So, I started out on the internet- sent Wilsonville Honda a message and quickly got a couple leads- headed there the next morning. Finance was quick and easy with a great interest rate - better than our credit union which usually beats everyone hands down. Anastasia had great follow up on a couple little things - fixed immediately. Both my husband and I believe that car saved her life, or at least kept her from getting more seriously injured. Return customer from 2012 for these reasons. More

Really Great Honda Dealership! I got great service. One thing that Anastasia noticed right away was that I was really busy and I didn't have time to spend days shopping for a new ca I got great service. One thing that Anastasia noticed right away was that I was really busy and I didn't have time to spend days shopping for a new car. I needed a dependable and reliable replacement for my Honda Accord with 210K miles. It was like a chapter of the 3 little bears. The Honda Fit was too little. The Honda CR-V was too big. But the 2016 Honda Accord was just right and it was a certified used Honda with all the warranty that comes with that because it had 1,700 miles on it, but it was still a New Car with just 1,700 miles on it. It even smells new. And then, on top of everything else, despite having my credit destroyed through my divorce, they got me financed. And the payment works for me. And I am in love with my new Honda and with these two ladies that helped me replace my car in less than a day. Hooray, you guys. More

Awesome experience buying my first car from Gaylen I had the pleasure of working with Gaylen to buy my first car! She was patient, honest, and was able to help me weigh my options very transparently. I I had the pleasure of working with Gaylen to buy my first car! She was patient, honest, and was able to help me weigh my options very transparently. I felt really cared about, and I love my Fit! I would absolutely recommend Gaylen to anyone looking to buy a car from Honda, especially people who are purchasing a car for the first time and need some extra information and help! More

Genuine and Effective Communication Working with Jacob was a pleasure. He has a sincere, direct and honest approach to sales. After my purchase, he continued to address my questions an Working with Jacob was a pleasure. He has a sincere, direct and honest approach to sales. After my purchase, he continued to address my questions and concerns without hesitation. He continues to develop his product knowledge which shows his commitment to his customers and the product he is selling. More