
Parker Johnstone's Wilsonville Honda
Wilsonville, OR
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2,010 Reviews of Parker Johnstone's Wilsonville Honda
Upfront and easy start to finish I started the process using TrueCar. I got a quick response from Aaron in the internet department. He gave me exact pricing breakdowns, no surprises. I started the process using TrueCar. I got a quick response from Aaron in the internet department. He gave me exact pricing breakdowns, no surprises. He helped price out the value of my trade in vehicle. He was great! He got me over to Tami Knox to finalize the purchase of the new car. Tami walked me through the numbers, the options for the new car, and explained that although they didn't have the color I wanted they'd get it for me. Two days later I got the call that the car was now in stock and my wife and I with our kids went down to purchase. Tami was excited for us throughout, it made the process stress free! Brandie helped us with the final paperwork, gave opinions on additional add-ons but never pushed us once we said no. From arrival to departure, the whole process probably took under 2 hours. I had an issue with the optional floor mats a few days later, it seems that Honda is saying the mats for the regular civic will fit in the hatchback but they are too big. I emailed Tami, went down to the dealership and service checked it out. Multiple people in service double checked and sure enough, the mats don't fit. Susan in parts helped order the high wall mats to just check the fit out on a floor model. I got a call a few days later, went it to fit the high walls and they're perfect. No extra charge from parts for the price difference due to Honda's mistake. Great customer service all around, I will recommend to friends and family and am happy to service all my Honda vehicles at this dealership in the future. More
Superb new car purchase experience! From email negotiations and proposal to telephone communications, both Dale Winterfield and Zac Dreyer who followed up to close the transaction, they From email negotiations and proposal to telephone communications, both Dale Winterfield and Zac Dreyer who followed up to close the transaction, they were impeccably courteous, thorough, patient and professional throughout the entire process of my new vehicle purchase. Moreover, Brandie Weppler made the payment processing a breeze! More
Amazing Experience My husband and I recently purchased 2 brand new Honda vehicles from this dealership. They gave us exemplary customer service from beginning to end. We My husband and I recently purchased 2 brand new Honda vehicles from this dealership. They gave us exemplary customer service from beginning to end. We had the privilege of working with Ashley Scott as our sales representative and she was beyond amazing with us. Never once did she do anything but make us feel like family. I would highly recommend not only her but the entire dealership as a whole. I mean after we purchased our first Honda, we knew there was no where else we would go back for our second. More
Five Star Service When I came in for service on my Honda HR-V, everything ran smoothly, the prices were great, and I was very comfortable while waiting at the dealershi When I came in for service on my Honda HR-V, everything ran smoothly, the prices were great, and I was very comfortable while waiting at the dealership. More
In & Out with a Great Truck We went to Parker Johnstone Wilsonville Honda because we found a particular vehicle online at their dealership. From the minute we arrived, Anastasia We went to Parker Johnstone Wilsonville Honda because we found a particular vehicle online at their dealership. From the minute we arrived, Anastasia Dobroskokina was helpful & knowledgable. She let us bring our pit bull in with us, which NO other business would have done. They have water bowls and dog treats too. We found our truck and the process was VERY fast to purchase it and take it home. We were there for about 1-1/2 hours, from the inspection & test drive, to the finance department, and gone. Great experience. We would go back there. More
Love my new Honda Civic Touring Very helpful & easy buying experience. Geri & Brandy were both a pleasure to work with. We ordered car when on vacation & they had it ready when we Very helpful & easy buying experience. Geri & Brandy were both a pleasure to work with. We ordered car when on vacation & they had it ready when we returned home. More
Purchased a used Prius No hassles, came prepared and pre-approved, and had worked with Gaylen Cashman before, so I asked for her. Car appeared to be what was advertised, so No hassles, came prepared and pre-approved, and had worked with Gaylen Cashman before, so I asked for her. Car appeared to be what was advertised, so I purchased it because of the 5 day return guarantee. I had the car checked by an independent shop, and it checked out OK. Gaylen and the rest of the folks at the dealership were straight forward, answered all my questions, and because my daughter had purchased from them twice before, I was confident that there wouldn’t be any “surprises”. And FWIW, we had had service done here on two Honda's over the last 20 years that we purchased before we moved nearby, and we happy with the work they have done on them. More
Superior Car Buying Experience Most genuine, wonderful experience. Wendy took all "buyer's fear," and replaced it with quick, easy, doable numbers through special Honda Finance rat Most genuine, wonderful experience. Wendy took all "buyer's fear," and replaced it with quick, easy, doable numbers through special Honda Finance rates that I could not pass up! Absolutely loved the entire purchase.. from beginning to end, every concern was instantly relieved and I've never been more happy! Thank you, Wilsonville Honda, for selling me the car of my dreams! T K More
Down Home Charm Ashley helped us purchase our second Honda from Parker Johnston. Some points about Ashley: she is kind; convivial; knowledgeable; genuine; helpful but Ashley helped us purchase our second Honda from Parker Johnston. Some points about Ashley: she is kind; convivial; knowledgeable; genuine; helpful but not persistent or pushy; she is an advocate for the customer; she responsive and prompt.. I could go on for a while! Ashley helped us find the perfect car and also made us feel at home. There are few to no dealerships where you can go, let your guard down, and expect a fair deal. It's people like Ashley at PJ which make the car buying experience fun, friendly, safe and stress free. Thanks for everything Ashley N&C&J! More
More than satisfied with their professional responses Every time we go in the service crew is professional and courteous. They listen to the problem and go above and beyond getting it repaired in a timel Every time we go in the service crew is professional and courteous. They listen to the problem and go above and beyond getting it repaired in a timely manner More