
Parker Johnstone's Wilsonville Honda
Wilsonville, OR
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2,007 Reviews of Parker Johnstone's Wilsonville Honda
Amazing from beginning to finish From the very beginning of finding the car we liked online, nichole assisted us each and every step of the way. Living 2 hours away from the store we From the very beginning of finding the car we liked online, nichole assisted us each and every step of the way. Living 2 hours away from the store we wanted to make sure that the vehicle would be there for us to purchase 2 days later. Nichole found a way to make that happen and when we arrived for our appointment the car was sitting out front and even more beautiful in person. The entire experience from beginning to finish was an over the top experience. Everyone was personable and helped get us the best monthly payment possible. Steve in financing was the best finance person in auto sales we've dealt with. While we signed our papers they were even over the top, nichole rocked our baby as she was fussy and watched our 3 year old. Shopping at wilsonville honda was definitely an experience our entire family enjoyed. Definitely will be recommending your lication! More
Very pleased with the purchase process and the service centr I purchased my car from Zac Dryer. I was very happy with the process. He was very informative and low pressure. I told him what I wanted from a car I purchased my car from Zac Dryer. I was very happy with the process. He was very informative and low pressure. I told him what I wanted from a car and that's what he showed me. No attempt to sell me something fancier. I also liked the no-haggle pricing. Just give people, all people, a fair price. Part of the reason I decided on a Honda for my new car was my previous car. I owned a 91 Honda Civic for over 23 years, and it was a terrific car. Another reason I bought a Honda (and specifically why I bought a Honda from Parker Johnstone Wilsonville Honda), is that Parker Johnstone took terrific care of my Civic. As a female who used to do my own basic car maintenance (including bolt on parts), I found it refreshing to receive very good customer service. As opposed to being lied to and over-charged. (Do I hear an "amen, sister" from all women over 40?). Sorry to the guy that did not like the service center in his review - I have nothing but good things to say about them. My friends who bought Hondas at other local area Honda dealers have started bringing their Hondas to Parker Johnstone because the service is so much better here. I have only owned three other cars before my new Honda that I purchased here. This purchase experience was head and shoulders above all the others. More
The worst experience. Friendly staff and we love the car, but would NEVER buy from this dealership again. Definitely do not recommend. We knew exactly the car we wante Friendly staff and we love the car, but would NEVER buy from this dealership again. Definitely do not recommend. We knew exactly the car we wanted and the price we wanted to pay. The car we wanted was listed a little above KBB “typical asking price” and about $1k over “fair purchase price”, so we went in thinking we were going to be negotiating a bit. Upon test driving it we were informed that it was a “Dealer Certified Car”, which now changed the price to a no brainer, no haggle one. So we proceeded to start the paperwork at the listed price. Once we had already agreed and provided all the information needed to start the process, we were told “oops, sorry”, the car is not certified. At which point we had no negotiating power and they only took $200 off of the price to compensate for the error. Then we were told that we had a specific interest rate and monthly cost. We were happy with it, especially since our credit is not phenomenal. We wanted to add an extended warranty, and although the cost was $3K, we specifically purchased at the dealership to get it, and were going to pay it regardless of cost. Unfortunately, there was a hang-up with the loan and we had to come back the next day to get it finalized. So we paid the agreed upon down payment and were excited to come back the next day. Only to find out that the down payment amount needed AND interest rate literally doubled and that the extended warranty had the highest deductible possible. It was just one continual series of omissions and changes, all in their favor and we were basically told over and over that there was nothing we could do about it if we wanted to buy the car. Then, just to cap it all off, when we get home and thoroughly went through the car, there was trash and toys left in it from the previous owner. Honestly, had we not specifically wanted to buy this model/year/trim from a name brand dealer and get an extended warranty, we would not have purchased the car. We will definitely never buy from them again. The experience was everything people think of when they think of a used car dealership, except that everyone was very nice. Overall, we’re just left with a nasty taste from the experience, but we still do love the car. So if you buy here PLEASE don’t let yourself get bent over backwards like we did. More
3rd new car purchase in since 2012 Michael Kinsman is great! Michael doesn't hit you with high pressure sales tactics. He just listens to us. He helps us sort out our wants from our Michael Kinsman is great! Michael doesn't hit you with high pressure sales tactics. He just listens to us. He helps us sort out our wants from our needs when buying a car. This is out 3rd car in 4 years. He's always super helpful. More
I didn't need to shop anywhere else! I was pleasantly surprised that the dealership gave me the opportunity to negotiate the price on my 2015 vehicle. The rumors were wrong! Every perso I was pleasantly surprised that the dealership gave me the opportunity to negotiate the price on my 2015 vehicle. The rumors were wrong! Every person on my purchasing team worked very hard to make sure I was comfortable, that I received the best interest rate possible on my loan, that I received the most reasonable extended warranty, and that my total experience was as prompt as possible. I really liked the waiting area, as well as the individual work stations available to customers. My experience was so great, that even though I had planned to visit two other dealers in the same day after my visit at Wilsonville Honda, I made the purchase with them instead. Ashley was very friendly and helped me with the test drive, and her Sales Manager (Larry, who's last name I can't remember) was very nice in our negotiations. I have to give a big shout out to Steve Morris, who not only found me a better interest rate than I came in with, but he helped me find the best extended warranty for my lifestyle. All around, very great experience at Wilsonville Honda!! More
Great customer service! My dad took my car in for me because I was at work and desperately needed an oil change. The lady who helped him called me and explained costs and fu My dad took my car in for me because I was at work and desperately needed an oil change. The lady who helped him called me and explained costs and future services that would be needed. She was very kind and very helpful. She also rotated my tires for free. It really made my week to have such a positive experience and to feel like my car is good to go. This is truly a great dealership all around and I would HIGHLY recommend them! More
Awesome It's rare I like a car dealership. I liked staying with the same salesman the whole time. No games. Prices were very fair. They did a very through ex It's rare I like a car dealership. I liked staying with the same salesman the whole time. No games. Prices were very fair. They did a very through examination of the cars ahead of time. More
Great Customer Service My "tire pressure" light came on. Called Wilsonville Honda they said no appointment needed. Went in on my lunch break and 20 minutes later I was out My "tire pressure" light came on. Called Wilsonville Honda they said no appointment needed. Went in on my lunch break and 20 minutes later I was out the door. No Charge! Customer service is the number #1 priority! And, they are Blazer Fans! More
First Experience at this dealership I just purchased a used car from here, the whole experience was pain free. When I left with the car I struggled with it, went back right away and t I just purchased a used car from here, the whole experience was pain free. When I left with the car I struggled with it, went back right away and the issue was taken care of quickly and the car was perfect. I will buy from them again....oh and I will remember to ring the bell....lol More
Friendly Capable People We were made to feel very comfortable throughout the process. It lasted a little longer than necessary what with the elongated credit checks. Otherwis We were made to feel very comfortable throughout the process. It lasted a little longer than necessary what with the elongated credit checks. Otherwise, it was quite painless. Zac made it a pleasant experience! More