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Parker Johnstone's Wilsonville Honda
Wilsonville, OR
2,010 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,010 Reviews of Parker Johnstone's Wilsonville Honda
September 09, 2015
Trade in rip off I've purchased 3 cars from them. This experience was by far the worst. They took my 2013 accord in trade with a small deficit on my loan payoff for me I've purchased 3 cars from them. This experience was by far the worst. They took my 2013 accord in trade with a small deficit on my loan payoff for me to absorb, then turn around and advertise my trade on their website for $12,000.00 more than they gave me. 12k! Im all for everyone making money on the deal, but although it's not illegal to give your clients the complete shaft on their trade, it is unethical and you should be ashamed. THEN the salesman calls my house and tells my husband that I'm confused and that wasn't my trade on their website. Um....THE VIN NUMBER IS THE SAME! AND they shaved about 5k in mileage off of their add too. The car had 32k miles and the ad said 27. So wrong.....highly unethical and just terrible business practices. Sad. More
by Lruiz00
Employees Worked With
Simon Garcia who was very nice.
September 03, 2015
Most Wonderful Experience That was first experience buying a new car and it was the most wonderful time. Nichole took her time with me and went over everything thing with me That was first experience buying a new car and it was the most wonderful time. Nichole took her time with me and went over everything thing with me and help me set up my Bluetooth on my Honda. I have my dream car. Thanks for all the help Wilsonville Honda you guys/gals rock. Keep up the great job. Penny More
by Penny
Employees Worked With
Trevyn Ashley, Nichole Friswold
August 25, 2015
Saturday "A1" service. Poor customer service. My response to Ms. Dent's email asking for comments or suggestions to improve service. My Honda Accord had "A1" service on August 1st. I responded t My response to Ms. Dent's email asking for comments or suggestions to improve service. My Honda Accord had "A1" service on August 1st. I responded to Ms. Dent's email August 3rd. No response yet. Customer service is on a decline? Dear Malena, Thanks for the email. This was my first time servicing my vehicle at Wilsonville Honda. I’ve purchased my children’s cars from Wilsonville Honda and have only heard good things from them regarding your service department. This past Saturday, August 1st, I brought my 2014 Accord in at 1045 AM for “A1” service. The service lady was quite nice and all I requested was the “A1” service and to replace the wiper blades. She took down my contact phone number and also stated that the would complimentary wash my car. A little over an hour later my car was done. I went to the service desk to do the paperwork having money ready to pay for the windshield wiper install. The young man stated that the wipers were not replaced. I told I’m that I requested new wiper blades. He then stated that they were tested and did not streak. The last rain we had a week ago or so required me to use my 14 month old wipers and they did streak and that is why I wanted the new wipers. I left feeling disappointed regarding the Wilsonville Honda service experience. I got to my car and noticed it was washed. Upon further inspection I observed water spots all over my car from the service departments complimentary wash. I also had to reset the oil change notification in my car’s MID. When I got home, I ended up spending time hand washing my car to remove the water spots on the trunk, roof, hood, doors and front/rear bumpers. Regarding the water spots, when I was purchasing my vehicle at Wilsonville Honda and my salesperson brought in the finance lady, she strongly encouraged me to purchase the paint protection package. I had told her I had bought such paint protection packages in the past and thought it was not worth the price. She told me the new paint protection technology she was selling made it that after washing your car, you would not have to wipe it down and that there would be no water spots. The complimentary wash has disproved her description of the new paint protection technology due to the water spots left on my vehicle. Did I waste my money purchasing the paint protection package ? I think I did. I live in Beaverton and Beaverton Honda is about a ten minute drive. I do business with Wilsonville Honda because their service department had better customer service than Beaverton Honda. Thanks, Mike More
by Mike P.
Employees Worked With
Young man at service desk upon check out. Malena Dent-email, Jennette Alexander
August 25, 2015
Kim and Gaylen were both awesome! I wonderful car buying experience! I recommend Kim and Gaylen and Parker Johnstone Wilsonville Honda. When I buy another car (probably 10 years from I wonderful car buying experience! I recommend Kim and Gaylen and Parker Johnstone Wilsonville Honda. When I buy another car (probably 10 years from now) I will definitely return. More
by djs
Employees Worked With
Kim Posey, Gaylen Cashman, Gaylen Cashman
August 22, 2015
Excellent purchase experience Nichole helped us in our car purchase. She was most pleasant to deal with. She was not pushy or intimidating or using any pressure tactics. Quite t Nichole helped us in our car purchase. She was most pleasant to deal with. She was not pushy or intimidating or using any pressure tactics. Quite the contrary, Nichole was most helpful, answering our many questions . This allowed us, in a very pleasant way, to make a fully informed decision. Nichole was very professional in her approach. Our car buying experience was a joy. I would recommend Nichole to anyone looking for a car, as well as Wilsonville Honda. More
by Eiseman, R
Employees Worked With
Nichole Friswold, Steve Morris
August 20, 2015
Excellent experience We just purchased a brand new Honda Pilot. The experience at Parker Johnstone was very good. The salesman was not pushy at all. There was no haggling We just purchased a brand new Honda Pilot. The experience at Parker Johnstone was very good. The salesman was not pushy at all. There was no haggling over the price, and the price was already lower than competitors. Their kids play room is AWESOME! The kids didn't want to go home. I now recommend this dealer to any of my friends and family who are interested in buying a Honda. More
by ScreenName22
Employees Worked With
Simon Gutierrez, Brandie Trice
August 19, 2015
Very easy and professional purchase. My sales consultant Zac Dreyer made the whole buying a car fast and professional while making it fun. I would recommend this dealership to anyone look My sales consultant Zac Dreyer made the whole buying a car fast and professional while making it fun. I would recommend this dealership to anyone looking at a new Honda. More
by derweissehase
Employees Worked With
Zac Dreyer, Zac Dreyer
August 18, 2015
Nowhere else for our Honda Wilsonville Honda was out of our way, WAY out of the way, but after talking to Armondo about our car issues I was ready for the drive. We bought the c Wilsonville Honda was out of our way, WAY out of the way, but after talking to Armondo about our car issues I was ready for the drive. We bought the car from a different dealer a few years ago and experienced ignition problems just recently, but getting it fixed was a nightmare. Our dealer found out it was a recall item from a couple years ago that had worn and needed to be replaced. Long story short, two other service departments gave us the run around about fixing and Parker Johnstone stepped up. From my first conversation with Armando to our service visit with Kristina, I was thrilled. They listened. They took care of it and rescued the whole situation. I will drive the extra mile for the Parker Johnstone service center, it was truly worth it. More
by bhappy2015
Employees Worked With
Armando, Kristina Bangloy
August 15, 2015
Happy 2 new car buyers Three months behind us and we love both of our cars. Geri Reeves helped move the purchase and lease processes swiftly while answering our questions Three months behind us and we love both of our cars. Geri Reeves helped move the purchase and lease processes swiftly while answering our questions clearly and honestly. She put us both at ease. More
by 2carbuyers
Employees Worked With
Geri Reeves
August 13, 2015
Fixed my issues I am updating this again since Bob has solved my problem. Even though things did fall through the cracks everything is all squared away. I am not sure I am updating this again since Bob has solved my problem. Even though things did fall through the cracks everything is all squared away. I am not sure if I can ever go back as a customer but what is done is done. Again, Bob did ultimately got to the bottom of things and solved the issue, I think that they deserve their 5 stars back. More
by dkan
Employees Worked With
Bob Moore, Nichole Friswold
