Parker Johnstone's Wilsonville Honda

I dropped in for a problem with my Odyssey They went above and beyond for me. First, they offered me a loaner car. My last dealership never did this. The best my last dealership could do was They went above and beyond for me. First, they offered me a loaner car. My last dealership never did this. The best my last dealership could do was to drop me off at enterprise car rental. The car they offered me was a Civic. When Jeanette found out that I have 5 kids I drive around she hunted down an Odyssey for me. This was so kind because if she hadn't I would have had to make 2 30 minute round trip visits to school to pick up the kids. Second, They worked me in and they told me what to expect up front. They said it sounded like something wrong in the pulley system and they might not be able to have my car ready the same day. That was true but, they had it done by 10 am the next morning. That was fast service considering it was the timing belt regulator and they did a recall service on it too. Third, the price was a good value for the service. They even vacuumed the car and gave it a good wash. Overall, I was really impressed and I will be returning when I need further service. On another note, if you are thinking about buying an Odyssey - do it!! Our car has over 220,000 miles on it and this is the first time we have had to have something fixed on it - other than regular maintenance. I love my Odyssey!! More

Integrity, honesty AND customer service! When we called the sales manager Jeff answered and checked for the car we were inquiring about. He was careful when listening to what we were looking When we called the sales manager Jeff answered and checked for the car we were inquiring about. He was careful when listening to what we were looking for and he said he perhaps had something that might work, NO Pressure. we made an appointment to see him later that afternoon and went by. After working with us for perhaps 30 minutes Jeff introduced us to Michael Kinsman one of their senior sales staff. Nancy and I recommend a very few businesses let alone an automobile dealership but we have to say that our experience working with Michael was one of the best experiences we have ever had in buying any product. Michael was, during the sales process, and continues to be attentive to our needs, making sure that we are happy with this car and the service we received had Parker Johnson's Wilsonville Honda. If you want to be treated with respect and dignity and get a very good deal with an unbelievably high level of customer service this is the place to go. No gimmicks no flyers no flashy commercials just plain honest customer service that goes above and beyond what is needed. Brandi, Teri, Jeff and the nice people in Service (Mark Ty and the professional staff at the desk) All echo the tag line we used to hear in Portland Oregon regarding a business machines company..."A service company above all else" They demonstrate not just say the actions that make a good company great! Hats off to you Parker for collecting and retaining some of the best customer service and ethical sales people around. Most of the reviews for this kind of dealership Are rated at five stars we would give Parker Johnson's Wilsonville Honda 10 stars if we could it is that good and we are not impressed with many car dealers. The service department is friendly and works quickly to care for any questions or needs you might have. It has been absolutely one of the best car buying experiences of our lifetime. Bio: 17 years in sales team Managment and support, Senior Design Software Workflow Consultant for a national corporation. This review was not paid for this vendor IS THAT GOOD! Go see for yourself. Almost forgot, huge covered showroom, coffee, cookies, lots of nice used cars other than honda, J+N More

Parker Johnstone's Wilsonville Honda Rocks the House!!! My wife and I purchased a Honda Odyssey several years back from Parker Johnstone’s Honda and have been happy with the sale of the car, and how well al My wife and I purchased a Honda Odyssey several years back from Parker Johnstone’s Honda and have been happy with the sale of the car, and how well all interactions have gone since we purchased our vehicle. In fact the sale of the car and service over the years has gone so well that when we decided it was time to replace an old car that was not Honda we went back to Parker Johnstone’s. Jennette, Rob, Kristina, and the others in the service department have literately been like family over the last several years. They are always looking out for us and our automobile and are never pushy about anything. Whenever they make recommendations on service, and whenever I am trying to decide if this is necessary or just something the service department is trying to up-sale; they will sit with me and go over what exactly the issue is and why it should get fixed. There has been more than once that they have sat with me and brought up the whole manual breakdown and explained to me where the issue is and how to fix it. This is the first dealership I have ever been to that I actually want to go back to. It was not a hard choice to purchase another car from Parker Johnstone’s. This time around our sales person was someone we did not know; Gene Luther. I want to make sure he gets a good review, but I don’t want to just put the typical “He was very helpful and polite” because he was more than that. He spent some time walking around with us and finding out what we were looking for before just pushing cars on us. All his suggestions were good, but not quite the right fit for us. Then we changed our minds half way through on what we were looking for. Without hassle Gene changed his search to match what we were asking for, no anger or frustration he went with the flow. Within two cars he found exactly what we asked. Of course Gene was very helpful and polite, but like I said he was more. Personally I am not sure why anyone would go anywhere else other than Parker Johnstone’s to look for an automobile. More

Our first Honda Thoroughly enjoyed this car shopping experience! Stuart Freeman was very helpful and informative, and the whole process was pretty quick, which was ni Thoroughly enjoyed this car shopping experience! Stuart Freeman was very helpful and informative, and the whole process was pretty quick, which was nice! We loved the under cover/enclosed car lot...don't understand why more dealers in the northwest don't consider doing that, makes the shopping experience so nice in our everchanging NW weather! We traded in a lease vehicle and leased another, a 2014 CR-V and all went very smooth...thank you! Karen and Craig Eisenhauer West Linn, OR More

Great dealership I have nothing to say but THANKS!! This dealership had to pick up the pieces of the horrible Honda dealership in Bend, Oregon. I called late Friday ev I have nothing to say but THANKS!! This dealership had to pick up the pieces of the horrible Honda dealership in Bend, Oregon. I called late Friday evening and told Jeff Gilmore what had happened to me in Bend and he assured me that the car I wanted would be there when I arrived in the morning. I got up the next morning and drove three hours to the dealership thinking here we go again, but when I arrived Stuart really gave me no pressure at all. I asked him why everything was going so quick and easy and he replied "we do not haggle around here". What?... I was very elated and impressed with the whole process because even the Finance woman, I think her name was Lisa? Had me out from start to finish in 45 minutes!!!! Thank you guys!!!! Not to mention they saved me $800.00 that Bend was going to hussle me out of on the lease......... More

Totally different car-buying experience...in a good way! Just pulling up to the dealership without a salesman running out licking his chops was a great start! We had a car we were already interested in, and Just pulling up to the dealership without a salesman running out licking his chops was a great start! We had a car we were already interested in, and did end up buying. Gaylen was kind, cheerful, helpful and honest with us. We learned these salesmen/women arent commission based like a normal dealership, which is why they werent in our faces or pushy. The only part of the experience that we didnt like as much was that there is NO negotiating. The van we bought was priced a bit higher then we wanted and we would have normally asked for a lower price, but the experience was worth it and the car was in excellent condition. Because of the number of customers in front of us, we ended up being there WELL past closing, but none of the employees were rude or pushy about it. They were just as kind and helpful as they would have been earlier in the day. Thank you for a great experience! More

Customer for life I bought my 2005 Honda Civic at Wilsonville Honda. At the time I lived in Lake Oswego so the dealership was semi-convenient for me. But for the las I bought my 2005 Honda Civic at Wilsonville Honda. At the time I lived in Lake Oswego so the dealership was semi-convenient for me. But for the last seven years I have lived in Milwaukie 25 miles away. A time consuming distance away. There are other Honda dealerships much closer but I come all the way to Wilsonville because I value the trust and quality of service I get. Today was a great example. The splash guard underneath my engine had partially fallen off. I called the dealership at 3pm and talked with Christina. She said come on in at your convenience or right now and we'll fix it for you. I got there at 3:30 and was back on the road by 3:45. Amazing. And at no charge. It's this kind of service that makes me take my Civic and now our CRV exclusively to Parker Johnstone's Wilsonville Honda every single time. More

Fantastic Expeirence Michael Kolb was a pro. His customer service is superb. He was very knowledgable and easy going. He made buying a car stress free and enjoyable. I lov Michael Kolb was a pro. His customer service is superb. He was very knowledgable and easy going. He made buying a car stress free and enjoyable. I love my new car! More

Can't be happier with my purchase process of my 2014 Accord The best part about buying our 2014 Accord EXL V6 was the "no hassle" pricing. As I did my research with other dealerships and actually visited some The best part about buying our 2014 Accord EXL V6 was the "no hassle" pricing. As I did my research with other dealerships and actually visited some with the intent to purchase, I was greatly turned off by the "haggling" process found by most dealerships. Its a WASTE of everyone's valuable time, and annoying to know that people sitting behind the blacked out windows are just trying to squeeze you until you "break". I found that ultimately that the "no hassle" pricing was actually better than "Costco Pricing", and as good if not better than any other dealership pricing after much "haggling". I'm a typical educated consumer, and know the product that I want, and was pleased to find that my salesman was up to speed on the products he was representing. Our new Honda would be the same car from any dealership, but its the buying process that made me a "return customer", thanks again to the Parker Johnstone team and especially Stuart Freeman for facilitating the process in a timely and professional manor. Tony & Nancy Fry More

ONE OR MAYBE BEST EXPERIENCE AT DEALER i felt the salesman and all of the staff I worked with did a great job and will probably visit them when I buy again K dave thomas i felt the salesman and all of the staff I worked with did a great job and will probably visit them when I buy again K dave thomas More