Parker Johnstone's Wilsonville Honda

Knowledgeable and prompt service from Sarah and the entire team. Low key with no pressure to buy. Very easy and straight forward to work with. entire team. Low key with no pressure to buy. Very easy and straight forward to work with. More

Terri was extremely professional, knowledgeable and highly customer service-oriented. Her demeanor was calm, cooperative, professional and helpful. She was also sensitive to how big of a change going highly customer service-oriented. Her demeanor was calm, cooperative, professional and helpful. She was also sensitive to how big of a change going from my Lexus LS 430 to a Honda was for me. I would highly recommend Terri to anyone interested in buying a car. Susan Cusack More

Terri is the best! She helped me when I sold my car to Parker Johnstone and she helped us buy our new Odyssey. I love the car and she made the experience just great. My husband and I never felt pressure Parker Johnstone and she helped us buy our new Odyssey. I love the car and she made the experience just great. My husband and I never felt pressured and she made the car experience actually fun! We will definitely recommend her to our friends - she is great! More

Terri is an excellent sales represantative and she does a good work quality. She has great customer service skills and was able to understand our needs when buying a vehicle - we felt no pressure. She was good work quality. She has great customer service skills and was able to understand our needs when buying a vehicle - we felt no pressure. She was very patient with my two boys and provided everything so they were comfortable. We would keep recommending Terri to my friends, family, and others. Two people already bought their cars at your dealership. Thank you Terri for your time and support in the purchase of our vehicle! Alix, Luie, Emmy & Gianny More

Jose, Jeanette and Kristina in service are the cornerstone of what makes this dealership top shelf. Without reservation I would recommend this team of premier excellent customer service centered cornerstone of what makes this dealership top shelf. Without reservation I would recommend this team of premier excellent customer service centered team. I've owned many brands over a cross segment of the market. This service team brings me back to the Honda/Acura brand time after time. They have ALWAYS gone above and beyond the call of duty to know and understand my car and me as a person. The service team has seen me through personal, professional life triumphs and tradgedies. They have been there for me and my vehicles, putting their expertise and caring hearts into their work. Their clear, consistent succinct and concise professioinalism attest to loving what they do and the team they are a part of. I recommend them in all areas of sales and service without reservation. Me, my family, and friends have all had great experiences with this group of dedicated professionals. More

Both Terri and Dale were great. I had been dreading having to buy a vehicle after my CRV was totaled and they made the experience not only enjoyable but fun! It was like being with friends. I've alrea having to buy a vehicle after my CRV was totaled and they made the experience not only enjoyable but fun! It was like being with friends. I've already shared my experience at work as well as friends and family! More

Reason for bringing vehicle to service: My 2007 Civic Reason for bringing vehicle to service: My 2007 Civic Si seemed to be consuming more oil than it should. First visit: Brandon greeted me fr Reason for bringing vehicle to service: My 2007 Civic Si seemed to be consuming more oil than it should. First visit: Brandon greeted me from the service team. While he was very professional he looked a little confused. The reason for this I found out in a matter of moments. The Civic I brought in was his a few years ago. (Small world!) After a short reunion with his old flame, he got the service team right on the task at hand. After about 30 minutes the team had found that the amount of oil being consumed was as expected for the Si. While most service shop would stop here, the team went much further and found that my engine area was missing a total of 6 bolts. (Who looks at bolts....) The team did an oil change and replaced as many of the bolts as they had in stock. (2 had to be ordered) We re-scheduled a time that the bolts could be replaced and an oil consumption test, performed. Second visit: Jose greeted me with coffee in hand, well not for me but there was some for me in the waiting area :). I was impressed with the attitude that Jose and Jennette had at 7 am. Jose got my car in for the bolts and to test the oil level. 35 minutes later my car was good to go. During the moments while my car was undergoing its beauty treatment form the service team, I hassled Jose and Jennette as much as I could to test their early morning awareness. I have to say these 2 are sharp and very funny. Both were very engaging and took the time to joke with me while still performing their duties. The whole ambiance of the place seemed too good to be true but please take my word for it, These guys are the real deal and are extremely trustworthy. (Service and trust are not synonymous enough these days). I am writing this in hopes that it reaches Mr. Johnstone and brings a smile to his face much like his entire service team did to me. Mr. Johnstone, your service team has just cemented your sales team a customer. Your dealership will be my, and my family's, first stop (hopefully only stop) on our future journeys for a new vehicle. Thank you Brandon, Jose, Jennette, and everyone I didn't get to meet that took care of my vehicle! - Curtis Koenig More

We had a great experience. Terri was easy to work with, knowledgeable, friendly and transparent. She found our car at another dealership and had it for us the following day. We will definately be back to knowledgeable, friendly and transparent. She found our car at another dealership and had it for us the following day. We will definately be back to deal with her and Park Johnstone again. More

We did not know that Wilsonville Honda was a negotiation free dealership until we were there. Feeling a little uncomfortable about it, we left and went to another dealership. When we told them that we had j free dealership until we were there. Feeling a little uncomfortable about it, we left and went to another dealership. When we told them that we had just come from Wilsonville Honda and asked it they could match their price, the manager got mad and told us that he couldn't even come close and that they were practically giving cars away! We left and went straight back to Wilsonville Honda. Working with Terri Jennings was a wonderful experience! She was friendly and professional and I have never had an easier or more enjoyable car buying experience! I would definitely recommend Wilsonville Honda to anyone looking for a car. More

I had lost one of the screws that holds my opening arm rest down, a part for my back windshield wiper, and my car was also a little slow to start mid-day. So, I called Jose in service and he said to brin rest down, a part for my back windshield wiper, and my car was also a little slow to start mid-day. So, I called Jose in service and he said to bring it down at my convenience. Twenty minutes later, the service department replaced the screw and checked my battery at no cost to me and I ordered the wiper part. I LOVE the service department at Parker Johnstone, especially Jose and Jeannette. Living in West Linn, there are closer Honda service centers, but I have driven the extra 10 miles down to Wilsonville every time for the last 8 years for the personal service I receive at Parker Johnstone. I trust them with my "favorite dollars" and I wish there were more instances in the sales & service providing industry--auto, especially--where I feel like someone has my back. Thank you guys! More