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Parker Johnstone's Wilsonville Honda

Wilsonville, OR

4.8
2,007 Reviews

30600 SW Parkway Ave

Wilsonville, OR

97070

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2,007 Reviews of Parker Johnstone's Wilsonville Honda

November 01, 2012

I never considered myself a "Honda Guy" before, but I have purchased 3 new Hondas in the past 7 years (2005 Element, 2006 Pilot, 2013 CR-V) and bought them all at Wilsonville Honda. Never planned More

by Mike Klenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2012 -

Parker Johnstone's Wilsonville Honda responded

Thank you for choosing Wilsonville Honda! We're floored that over the last 7 years you've purchased 3 vehicles from us. Your business is truly appreciated. It's awesome you understood we try to keep the car buying process as painless as possible. Bob will be thankful for your great review of his customer service skills as well. If you need anything from our service or sales departments please contact us at anytime. Again, thank you for your loyalty! We hope to see you again soon. Check us out on Facebook and Twitter, we offer exclusive specials including maintenance deals! Thanks, Bob Moore General Sales Manager Parker Johnstone’s Wilsonville Honda

October 27, 2012

This was absolutely the best car buying experience I've ever had. Sales staff was friendly, without being pushy. Nichole really wanted to find out what I was looking for, my budget, and helped find a car More

by strohlj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nichole Friswold
Oct 29, 2012 -

Parker Johnstone's Wilsonville Honda responded

Thank you for choosing Wilsonville Honda! It's amazing that you had the best car buying experience you've ever had at our dealership. That is a huge compliment to our entire staff. We love that you understood Nichole truly cared about your needs. Your recommendation is greatly appreciated as well. If you have any questions or concerns regarding your new vehicle feel free to contact us at anytime! Be sure to follow us on Twitter and Facebook, we offer exclusive online offers for our followers and "likers." Dave Berry Fixed Operations Manager Parker Johnstone’s Wilsonville Honda

October 24, 2012

I came to the service department at Parker Johnstone out of desperation. I had previously taken my '09 Civic hybrid to a dealership in Beaverton and experienced the typical sleazy business practice of tryi More

by emily9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Eastburn
Oct 25, 2012 -

Parker Johnstone's Wilsonville Honda responded

Thank you for visiting our service department! We're thankful that you brought your Civic Hybrid to see us after a bad experience at another dealership. We love that you didn't feel taken advantage of. At Parker Johnstone's Wilsonville Honda, we're committed to fair practices and pricing. It's great you understood this after working with Dexter. Your recommendation is a huge compliment to our entire staff, thank you for your business and feedback. We look forward to helping you again! Be sure to follow us on Twitter and Facebook we offer exclusive online offers for our followers and "likers." Dave Berry Fixed Operations Manager Parker Johnstone’s Wilsonville Honda

October 17, 2012

I had a wonderful experience leasing my new Honda at Wilsonville Honda....the staff was very friendly and answered every question I had regarding a lease option.... The dealership was very clean and att More

by Jannette Ott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevyn Ashley, Geri Reeves
Oct 18, 2012 -

Parker Johnstone's Wilsonville Honda responded

Thank you for the 5 star rating! We're glad you had a wonderful experience leasing your new Honda Civic. Your recommendation is greatly appreciated by our entire staff. We love that you got all your questions answered and understood our commitment to great customer service. Please stop in and see us again soon! Be sure to find us on Facebook and Twitter, we offer exclusive deals for our "likers" and followers. Happy driving! Thanks, Bob Moore General Sales Manager Parker Johnstone’s Wilsonville Honda

October 15, 2012

We were very pleased with our experience at Parker Johnstone Wilsonville Honda. Michael treated us with respect and went out of his way to ensure we received prompt service and complete information. More

by DanandDonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kinsman, Michael Kinsman
Oct 16, 2012 -

Parker Johnstone's Wilsonville Honda responded

Thank you for recognizing our dealership! It's great you had a positive experience and were treated with respect. Michael will love to hear that you thought he went out of his way to ensure you received awesome service. He is valued member of the Wilsonville Honda team. Our goal is always to treat each customer like family. We're glad you understood this and never felt pressured while working with Michael. We look forward to working with you again soon. Be sure to find us on Twitter and Facebook to stay current with everything our dealership has to offer. Congratulations on your new Accord! Thanks, Bob Moore General Sales Manager Parker Johnstone’s Wilsonville Honda

October 04, 2012

Jennette is great! She assisted me with my service issues with 100% professionalism and courtesy. I highly recommend anyone who needs service to contact her! More

by hondapdx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennette Alexander, Jennette Alexander
Oct 04, 2012 -

Parker Johnstone's Wilsonville Honda responded

Thank you for recognizing Jennette! We love to hear you thought she was professional and courteous 100% of the time. She is a great addition to the Wilsonville Honda team. There is no bigger compliment than a recommendation from a valued customer, thank you for recommending Jenette. If you have any questions or concerns regarding your vehicle please do not hesitate to contact any member of our service staff. We're here to help! Be sure to find us on Twitter and Facebook to take advantage of all our exclusive online offers also. Thanks, Dave Berry Fixed Operations Manager Parker Johnstone’s Wilsonville Honda

September 27, 2012

This was the most incredible experience I have had in many years. The customer service was amazing. I have told Friends and Family about my experience at Wilsonville Honda. They are the new standard for More

by Jbrennan353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geri Reeves, Larry Skreen
Sep 28, 2012 -

Parker Johnstone's Wilsonville Honda responded

Jim, Thank you for your amazing review! It's great you appreciated our customer service and have recommended our dealership to your friends and family. We love to hear that you think our team is the "new standard" for customer service as well! We are truly humbled by your positive feedback. Our dealership strives to provide great service to our valued customers every step of the way. We are thankful that you had an incredible experience with us. Please do not hesitate to reach out to our staff if you have any questions or concerns, we're here to help! Please follow us on Twitter and Facebook to stay current with all our exclusive offers also. Thanks again. Sincerely, Bob Moore General Sales Manager Parker Johnstone's Wilsonville Honda bmoore@wilsonvillehonda.com 503-218-4844 (Office)

September 24, 2012

When looking for for parts, I was treated in a condescending and borderline rude manner by Susan in the parts department. I admit that I was unhappy at having to buy a much larger assembly than wh More

by faw123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Susan in Parts
September 18, 2012

Thanks to Wilsonville Honda, I was able to find the model and color Honda CR-V 2012 I was searching for. The customer service was great, Chis was informative and easy to work with. He was very friendly and More

by newcrvlx2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nething, Trevyn Ashley
Sep 18, 2012 -

Parker Johnstone's Wilsonville Honda responded

Thank you for your feedback. It's great that we could help you in to the perfect 2012 CRV. Our goal is always to provide great customer service from start to finish. We're happy to hear you understood this after working with Chris and Trevyn! At Wilsonville Honda we are also committed to fair pricing. If you'd like to discuss anything further regarding your new vehicle please do not hesitate to contact us. Thank you again for your business and we look forward to helping you in the future. Be sure to follow us on Twitter and Facebook to stay current with all our specials. Bob Moore General Sales Manager Parker Johnstone’s Wilsonville Honda

September 14, 2012

I could not get this dealership to negotiate a change in price on a used Honda Odyssey despite pointing out that their price was significantly higher than anywhere else in the US for an exact model with sig More

by Loniramu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wendy Douglass
Sep 24, 2012 -

Parker Johnstone's Wilsonville Honda responded

Thank you for taking the time to give us your feedback, your opinion truly does matter. We are aware that our philosophy of offering a consistent price for every customer is not one that fits every customer’s preferred method of car buying, but we believe it does fit most of our customer preferences. When we price our pre-owned cars we use a tool that enables us to monitor all comparable listings within 250 miles on Cars.com and AutoTrader.com, the 2 most prevalent used car listing sites. We provide a copy of those listings to everyone prior to the purchase so an informed decision can be made regarding how we stack up. We do not use listings outside that area as they do not accurately reflect our market conditions, demand or supply. I am truly sorry that our approach was not right for you, but to make a concession to one customer regarding our pricing is unfair to all our other customers who rely on our commitment that they will all pay the same price, one which we believe is extremely competitive in our market. Once again, I thank you for your feedback and hope your automotive search results in a satisfying purchase experience for you, wherever that may be. Please feel free to contact me directly if there is any other way I can assist you. Sincerely, Bob Moore General Sales Manager Parker Johnstone's Wilsonville Honda bmoore@wilsonvillehonda.com 503-218-4844 (Office)

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