Parker Johnstone's Wilsonville Honda

We didn't realize this before entering the dealership, but they apparently advertise themselves as Oregon's "Negotiation free Honda dealer". And that would be great, if it was negotiation free on account but they apparently advertise themselves as Oregon's "Negotiation free Honda dealer". And that would be great, if it was negotiation free on account of they offered good deals up front. But no. They attempted to rip us off. We went in looking for a Honda Fit. We test drove one, and Merry was very nice and friendly. The first weird thing that happened though, was that she told us that the 0.9% APR incentive on the Fit was going to end "tomorrow" on account of the disaster in Japan, when in fact we knew previously, and verified with the dealership we eventually bought from and Honda's website, that the incentive lasted until the end of the month, another 2 weeks from the date we visited the dealership. So, best case, she's ignorant, worst case, she's lying to us AND trying to use Japan as a mechanism of guilt. After the test drive, we sat down and were shown the pricing: MSRP, plus the $750 destination fee, plus accessory costs for carpeted floor mats, a rear bumper appliqué, a plastic tray for the trunk, and "splash guards" (which weren't actually even on the vehicle) totalling around $400. When we suggested we needed a lower price, she went to talk to her finance manager, and returned with a non-counter offer of no discount. We tried again, and she decided she'd go try and ask one more time, and we got the same result. No negotiation on the price whatsoever. And she said that they were giving us a good price, because other dealerships were selling at over MSRP. Pfft. So we left, went to Beaverton Honda, and talked them down to about $25 less than invoice price, plus the rear bumper appliqué and floor mats were included, not considered up-charged accessories. And I noticed that Beaverton accessory prices were about %10 less than they were at Wilsonville. More

Salesman was great to work with. He was very knowledgeable about the whole process. As always with the buying process, the financial dept. is still in the push, push, push mode to get you t knowledgeable about the whole process. As always with the buying process, the financial dept. is still in the push, push, push mode to get you to buy the extras. When you say no, it's " why not ", and the look of dismay. It seems to bring down the excitement a bit. More

This was the best car buying experience we have ever had! Gene was great! Super friendly nice fun and patient! And he never pressured us once! We greatly appreciated that! We loved working with Gene and love Gene was great! Super friendly nice fun and patient! And he never pressured us once! We greatly appreciated that! We loved working with Gene and loved the dealership, definitely will recommend them to people and will be back ourselves! Thank you so much!! We love our new car! =) More

I purchased my car in 2007 and it was such a great experience i passed on the salesmans name to my mother, who purchased a car a few months later. We both get ALL service done at this dealer and could experience i passed on the salesmans name to my mother, who purchased a car a few months later. We both get ALL service done at this dealer and couldn't be more pleased with the service we recieve. I walk in the door and it feels like home, all the girls (and sometimes guys) in the service yell my name "Shawna", and i feel like Norm in Cheers. They seem truly happy to see me and not just take my money. They make small talk while i fill out my paperwork and ask me about my life. They go above and beyond the call of duty with printing out directions to the nearest starbucks, to arranging shuttle services. This service isn't just when i go in for my big service issues, it is a constant. It happens when i just pop in to get a tire fixed, or when I am too lazy to wash my car at home, they will do it for me. While i am young, and haven't owned many cars, i find it hard to believe that any other dealer will be able to live up to the standard that Parker Johnstone has set. I will buy my future vehicles here and i know my family will also. More

Jeanette and Jose are always so friendly and take care of my needs. They treat me like I am their best customer even though I only visit a few times a year for LOB and maintenance. They are always quick to my needs. They treat me like I am their best customer even though I only visit a few times a year for LOB and maintenance. They are always quick to greet me and thank me for my service. They resolve tricky situations (like when a service was quoted as being under warrantee and it turned out it wasn't) with the greatest amount of professionalism. Super stars! More

This is an excellent dealership with a top notch service department. I have been a customer there for over four years and have always had my questions and concerns answered with the best customer service. department. I have been a customer there for over four years and have always had my questions and concerns answered with the best customer service. Jeanette and Christina are the best service advisers. I have referred friends to them and just recently one of my best friends just bought a brand new Honda from them. More

When I moved to Oregon a few years ago I found myself looking for a convenient place to have some service work done. I just stopped in to see what kind of money I would be having to spend. As soon as I w looking for a convenient place to have some service work done. I just stopped in to see what kind of money I would be having to spend. As soon as I walked in I was immediately greeted and welcomed! I told Jenete that I was new to the area and that I was just in to do some price checking. She helped me right away and was so bubbly. I scheduled right away and told me that I was going to be working with Cristina. Two days later I met with Cristina and of course Jenete was there to welcome me back. Those girls are so personable and friendly I'm not surprised that they are related. I love chatting with them because they make the usual car experience so much fun. I have no reason to go elsewhere. More

This was by far the best car buying experience I've ever had. There was no haggling, no dickering on price, no hassle, and NO PRESSURE! I researched the cars I was interested in before heading to the deal had. There was no haggling, no dickering on price, no hassle, and NO PRESSURE! I researched the cars I was interested in before heading to the dealer - checked the Kelley Blue Book and NADA values against the price Wilsonville Honda advertised as their bottom line price. Their prices were quite lower than the blue book. I was also given the vehicle files to peruse, including a full Car Fax report, all without having to ask - all info was offered to me. Everything was transparent and up front. Melanie was OUTSTANDING and I highly recommend her - very low key and fun. Excellent customer service. Dane, "the finance guy", was very friendly, quick and efficient. Again, best experience ever! More

They are always friendly and helpful when I call or come in. They do the work quickly and well, and are very accommodating of schedules. They take the time to get to know their customers and they always r in. They do the work quickly and well, and are very accommodating of schedules. They take the time to get to know their customers and they always remember me when I come in. They also have service specials and coupons, which makes it worth it to have everything done there. More

The service advisers are very knowledable. They are always friendly and they work hard to make sure the service you get is the most cost effective. They are quick to get the work done and take care of always friendly and they work hard to make sure the service you get is the most cost effective. They are quick to get the work done and take care of little details, such as wash and vacuum your car! Love them and would not go anywhere else! More