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Parks Ford Lincoln of Gainesville
Gainesville, FL
1,843 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,843 reviews
August 23, 2025
Great clean and friendly dealership. Luciano was an absolutely stand up guy and very helpful. If anything, I will return for the simple fact of how I was treated by himself and his staff Luciano was an absolutely stand up guy and very helpful. If anything, I will return for the simple fact of how I was treated by himself and his staff More
by Bryaja
Verified Customer
August 23, 2025
This service department at this dealership was horrible. No one returns phone calls. They did not want to file my warranty claim for paint at Hyundai. Even tho the warranty ended up being approved. Will not No one returns phone calls. They did not want to file my warranty claim for paint at Hyundai. Even tho the warranty ended up being approved. Will not return. More
by CBARLEY81
Employees Worked With
August 22, 2025
The staff is kind and professional and the fact that the technical support send me videos on the part that needed to be changed technical support send me videos on the part that needed to be changed More
by ADURAN90
August 22, 2025
base my reviews, not just on one service call, but after several visits. My last visit was in regards to the bed liner. After the liner was put in, I called about a problem with it. Service advisor said he several visits. My last visit was in regards to the bed liner. After the liner was put in, I called about a problem with it. Service advisor said he would call me to get it fixed. Never got the call. I brought the truck in to schedule the repairs. Was told I would get a call from the person who does the liners. I still haven't gotten a call for the repair. I hope this is not the standard for service calls. More
by martyajr123
Employees Worked With
Frasier Ardrey
August 22, 2025
The person supposed to help me sat on the phone for the first 20 minutes before acknowledging me. They wanted to have my car for at least 2 hours for an oil change. He then severely talked down on using first 20 minutes before acknowledging me. They wanted to have my car for at least 2 hours for an oil change. He then severely talked down on using the option of having them to come to my house. Very unprofessional More
by DEVINTREADWAY
Employees Worked With
August 21, 2025
It would take me all day to describe the problems. One problem, we were told the mark-down was $5000, in the in was just $2500.We were left waiting over 5 hours One problem, we were told the mark-down was $5000, in the in was just $2500.We were left waiting over 5 hours More
by avera912
August 21, 2025
Nice staff, smooth service on my car even though it was not purchased there. I will continue to do business with them not purchased there. I will continue to do business with them More
by Terry Caudle
Employees Worked With
August 21, 2025
It was very nice and professional enjoyed my time there. Would tell anyone looking to buy a vehicle to go there. Would tell anyone looking to buy a vehicle to go there. More
by robertnattiel
Employees Worked With
August 20, 2025
James the sales person was great. Marcos the finance person explained all of the paperwork well so that I understood it all. Austin provided the technical training on the car's featur Marcos the finance person explained all of the paperwork well so that I understood it all. Austin provided the technical training on the car's features which was super helpful. Overall it was a smooth and painless sale that the entire team deserves credit for. I would purchase from Parks Hyundai again! More
by wellsgt
Employees Worked With
Other Employees :
James Sweiser 5 stars. Marcos in Finance 5 stars, Austin Hundt Technical Adisor
