Luciano Nunez

Refused working on RV when Gator Ford in Tampa said everything is simple any easy to fix… 100 miles away is worth it. everything is simple any easy to fix… 100 miles away is worth it. More

by not0 Verified Customer Verified Customer

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Communication with the service rep was poor. He would not return calls. Every time I called for an update he was on the phone or left for the day. I ended up dealing with Luciano who was very He would not return calls. Every time I called for an update he was on the phone or left for the day. I ended up dealing with Luciano who was very professional. In addition to the injector issue I told the rep the windshield wiper fluid was not working on the driver side. Luciano told me he cleared the line and it was working. When I called before picking up the car I was told the wiper fluid pump should be replaced because it was going out. The pump mysteriously stopped working once I picked up the car. You guys had the car for a week and no loaner cars. When I bought the car from your dealership I was told you did have loaner cars. I’m not happy with your service, the car, or the dealership. Jenkins in Ocala took much better care of me when the injectors first failed. More

by gdboudreaux Verified Customer Verified Customer

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I waited and fought to get car fixed for almost 2 years and still had to make payments on the car with no other options while being repaired. I got nothing but a run around by not being updated accurately and still had to make payments on the car with no other options while being repaired. I got nothing but a run around by not being updated accurately. Saying they were never returning my calls. I had to call them and very difficult to reach anyone. It took them all this time to be convinced for repairing my car. I wanted a buyback which they refused since all the frustration times I went through with them the headquarters etc. I finally got my car back and going to text drive it on Tuesday if it has any accruing incidents Im getting a lawyer to help me for the problems I had for repairs More

by sunshine1r Verified Customer Verified Customer

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Everything was great. Everyone was very professional and courteous. The wait time for work done on car was within reasonable time. Everyone was very professional and courteous. The wait time for work done on car was within reasonable time. More

by hojomama341 Verified Customer Verified Customer

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Ford and Hyundai are full of very friendly, helpful people. The facility is well kept, the service dept on both sides are great for all vehicle needs and they offer snacks. MY FAVORITE! people. The facility is well kept, the service dept on both sides are great for all vehicle needs and they offer snacks. MY FAVORITE! More

by BeefGuy1238 Verified Customer Verified Customer

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Extremely disappointing service experience. This has been, by far, one of the worst dealership service experiences I have encountered. The level of customer service and professionalism fell wel This has been, by far, one of the worst dealership service experiences I have encountered. The level of customer service and professionalism fell well below expectations. Based on this experience, I will not be returning to this dealership, nor will I recommend it to family, friends, or anyone seeking reliable and professional automotive service. More

by Penn Verified Customer Verified Customer

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Superb Good as usual . 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 More

by DDOUMA Verified Customer Verified Customer

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Superb Good as usual . 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 More

by DDOUMA Verified Customer Verified Customer

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My car was damaged in the car wash and no one will take any action to get it fixed, nor call me back when they say they will. any action to get it fixed, nor call me back when they say they will. More

by awalker31 Verified Customer Verified Customer

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They started out well, but the last few visits I had have been frustrating and disappointing. been frustrating and disappointing. More

by Evan Verified Customer Verified Customer

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