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Parks Ford Lincoln of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.3
1,558 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 1,558 reviews

May 08, 2025

The staff was friendly, but it took a long time and was quite expensive. The oil change cost is much more expensive compared to other repair shops. More

by sandb222
Recommend Dealer
Yes
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May 08, 2025

The guy came over and changed my oil and rotated my truck tires right in my driveway More

by steve@center4heroes.com
Recommend Dealer
Yes
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May 08, 2025

Knowledgeable and professional They are very respectful, knowledgeable and professional. They got my truck in and out the same day which is a plus More

by Terica6
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levin Hickman
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May 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad our team was respectful, knowledgeable, and able to get your truck in and out the same day. We appreciate your trust and look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 08, 2025

Need Garald to set the record straight! The work they Did on my SUV was NOT WHAT I NEEDED,NOR TOLD THEM I WANTED DONE AND NOT CALLING ME BACK!! More

by kimcady79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025

so far every one I have talk to or delta with has been right on or close to a 5 star More

by Perry Harkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon pokorny 5 1/2 stars
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May 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you, Perry! We truly appreciate your feedback and are glad to hear your experience has been consistently positive. Devon will be thrilled to know he earned a “5.5 star” in your book! We look forward to seeing you again. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 08, 2025

Fast and efficient. I'm busy so I liked having things done quickly A great experience More

by BARRYJJANKS2
Recommend Dealer
Yes
Employees Worked With
Devon
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May 07, 2025

I made an appointment with Parks Ford here in Gainesville Fl for February 18 to take care of a recall. My A Pillar moldings needed replacing. I was told they were on backorder. Well it's now May 6th and they More

by redheadpattie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No longer there
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May 07, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience. I'm very sorry to hear about the delay and lack of follow-up regarding your recall repair—that’s not the level of service we aim to provide. The A-pillar moldings have been especially challenging to acquire, but I’m currently looking into your concern to understand exactly what happened. I will be reaching out to you directly, and I appreciate the opportunity to speak with you and work toward making things right. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 07, 2025

Fast and easy The associates were friendly and helpful. The waiting room was open and had snacks. More

by mevernham
Recommend Dealer
Yes
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May 07, 2025

They handled my problem with great customer service They handled my problem with great customer service and Gerald Acevedo was very courteous. More

by JEWELAFULL
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
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May 07, 2025

The service department at Parks Ford is FANTASTIC. I am acknowledged, helped, recognized and made to feel welcome and valued each time I bring my truck in for service. Levin always greets me and fin More

by John Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you, John! We truly appreciate your kind words and continued support. It’s great to hear that Levin and Bill consistently make your visits smooth and enjoyable. We’re proud to have them on our team and look forward to providing you with more great service in the future! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

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