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Parks Ford Lincoln of Gainesville
Gainesville, FL
1,817 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,817 reviews
August 14, 2025
The dealership is nice and clean people are very accommodating. The service is very good and easily addressed the problem.. accommodating. The service is very good and easily addressed the problem.. More
by JACINTO.RUFANO
Verified Customer
August 13, 2025
I love this dealership, this is the third Santa fe I have purchased from them. Always clean, friendly and very efficient service. I will be back again. Thank you Parks Hyundai of Gainesville purchased from them. Always clean, friendly and very efficient service. I will be back again. Thank you Parks Hyundai of Gainesville More
by PAMISPUPS
August 12, 2025
Very clean, good stock of cars, friendly people. Would recommend this dealership to friends if looking for a Hyundai. Nice that they delivered the car to us. Would recommend this dealership to friends if looking for a Hyundai. Nice that they delivered the car to us. More
by mjsidp1
Employees Worked With
Oliver in Sales, Leon in sales, man who we signed our papers with,( don't remember his name) in finance
August 12, 2025
We are very happy with this dealership. I had my first oil exchange etc. and it all went extremely well. Very friendly, courteous and fast. I had my first oil exchange etc. and it all went extremely well. Very friendly, courteous and fast. More
by ghernac
Employees Worked With
August 10, 2025
Always honest service and timely. Leven is exceptional with his knowledge and handling of my service needs. Leven is exceptional with his knowledge and handling of my service needs. More
by Tczollo
Employees Worked With
August 09, 2025
Made an appointment and was able to get in the next day to address my daughter’s oil leak on her Hyundai. Brianna was very professional and the service advisor walked around. Took a video of the issue and to address my daughter’s oil leak on her Hyundai. Brianna was very professional and the service advisor walked around. Took a video of the issue and explained how to fix the problem. Was finished in one day. Highly recommend. More
by sja1508
Employees Worked With
Brianna took appt
August 09, 2025
Mr. Ari Flores and his team of technicians were exceptional and provided outstanfing customer service. My issue was resolved. Thanks exceptional and provided outstanfing customer service. My issue was resolved. Thanks More
by avilae9999
Employees Worked With
August 09, 2025
The service center has improved greatly under the new management. Everyone was very helpful. The whole process went smoothly and in a reasonable amount of time. management. Everyone was very helpful. The whole process went smoothly and in a reasonable amount of time. More
by PRPONDER
August 09, 2025
Although the staff are friendly, the service with this visit was not acceptable. I requested The Works service which is an oil change, tire rotation, etc. I also requested a Sync Update so my maps would visit was not acceptable. I requested The Works service which is an oil change, tire rotation, etc. I also requested a Sync Update so my maps would be current. I was told it would take 2 hours which seemed fair due to the Sync Update. After 2 and 1/2 hours I checked with the staff on the progress. Surprise he said it was ready. What he didn't say was a Sync Update was not done. When he handed me the invoice to sign and pay I asked why there was not an update charge? He said they couldn't do it and that I would need to purchase a USB from Ford/Lincoln and install it myself. I told him I have been getting the updates here at this dealership. Long story short I waited for 2 1/2 hours for any oil change with a scheduled appointment. And my care was not washed again! Totally not acceptable! What has happened to the service at this dealership I do not know. :( More
by Twinkle
Employees Worked With
Devin
