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Parks Ford Lincoln of Gainesville
Gainesville, FL
2,088 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,088 reviews
December 01, 2025
Had to get a last minute oil change and was able to walk right in and get my car back within 3 hours. right in and get my car back within 3 hours. More
by customer
Employees Worked With
December 01, 2025
I absolutely love this dealership! I have purchased several cars from here and both the sales and service department are top notch! Highly recommend visiting and purchasing your future I have purchased several cars from here and both the sales and service department are top notch! Highly recommend visiting and purchasing your future vehicle from parks! More
by chrisfindley1996
Employees Worked With
Moon
November 30, 2025
I was lied to multiple times about my vehicle's test drive after repairs. I have GPS on the company truck, you can only feel the issue at 70 it took 3 times before they went 70 in the truck and felt the drive after repairs. I have GPS on the company truck, you can only feel the issue at 70 it took 3 times before they went 70 in the truck and felt the issue. After driving on the highway twice the problem came back. This all started after parks ford put on new tires. Bill was NOT a park of test drive he was on vacation that week. More
by Joe
Verified CustomerEmployees Worked With
November 30, 2025
Work was done quick and accommodating for a last minute reservation change. Rylee was great! reservation change. Rylee was great! More
by LTHOM50
Employees Worked With
November 29, 2025
Nicolas is great worker I came in while everyone was busy and reassured that I was helped. Made me feel like I was seen. Then Devon helped me and he answered all my questions. and reassured that I was helped. Made me feel like I was seen. Then Devon helped me and he answered all my questions. More
by MARIE GEORGES
Employees Worked With
Nicolas and Devon
November 29, 2025
Very friendly and easy to work with Alex was very helpful in keeping me updated as to the progress of my car. He was also very friendly. The service waiting area is clean and comfortable. in keeping me updated as to the progress of my car. He was also very friendly. The service waiting area is clean and comfortable. More
by rcolaw01
Employees Worked With
Alex
November 29, 2025
Worst service department 3 times for seat …. Made that point to Gerald It came back the same, so now a fourth time to hopefully get it right …. After almost 6 weeks in which time the truck w Made that point to Gerald It came back the same, so now a fourth time to hopefully get it right …. After almost 6 weeks in which time the truck went to battery saver mode Still waiting for Gerald to contact me “…. He’s also been in battery saver mode “ Bed cover not resolved but made progressively worse each attempt- warranty not billed I was charged to deviate from manufacturer specifications making the situation worse - bed cover needs resolution and I’m waiting contact from park ford but nothing F- And this is my conservative assessment going back years….. the past 1.5 years, parks service went from bad to worse More
by Disgruntled
Employees Worked With
November 29, 2025
They do a good job Straightforward and keep me informed Make getting a ford or Lincoln serviced easy Make getting a ford or Lincoln serviced easy More
by pdhammock
Employees Worked With
