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Parks Ford Lincoln of Gainesville

Gainesville, FL

4.3
2,562 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 2,562 reviews

March 11, 2025

Staff kept me informed of progress. Service manager is top notch. Some of the front line intake people were not as reliable in being responsive but were indeed very pleasant. More

by nursesharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Muldoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback! I’m so glad to hear that our team kept you informed and that you had a great experience with our service department. I appreciate your honest input regarding our front-line intake team—we’re always looking for ways to improve, and I’ll make sure to address this with the team. Your satisfaction is our priority, and I’d love the opportunity to ensure your next visit is even better. Please don’t hesitate to reach out if you ever need anything! Michael Muldoon, Service Manager | 864-918-7012

March 10, 2025

Bought a new Ford F150 from Michael. Everyone was great, no high pressure, everything they said they did, no deceptions. You can trust what they say. How refreshing for a car dealership. More

by Drewmcqu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lowell Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver
Mar 11, 2025 -

Parks Ford Lincoln of Gainesville responded

Congratulations on your new Ford F-150! We're so glad to hear that Michael and the team provided a smooth, pressure-free experience and delivered on everything promised. Earning your trust means the world to us, and we appreciate your kind words. Enjoy your new truck, and we look forward to seeing you again in the future! Michael Muldoon Service Manager 864-918-7012

March 08, 2025

Levin is always very kind yet professional. I was not happy that they sent 2 people that never drove a manual car before. I can’t imagine just trying to drive it. I did witness the man, More

by SCARLETT4565
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
Mar 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your feedback with us. We appreciate you taking the time to let us know about your experience. I’m glad Levin was able to assist you, and we truly value your business. We look forward to seeing you for your next service visit! If there’s anything else we can do for you in the meantime, please don’t hesitate to reach out. Michael Muldoon Service Manager 864-918-7012

March 08, 2025

I received great customer service during my appointment. Fraser was professional and knowledgeable with everything. More

by SHAUN.HUNTER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser Audrey
Mar 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We’re happy to hear that you received great customer service during your appointment. Fraser is a valuable part of our team, and we’re glad he provided you with a professional and knowledgeable experience. We appreciate your business and look forward to seeing you at your next service visit! Michael Muldoon Service Manager 864-918-7012

March 08, 2025

I purchased two Broncos, from Parks Ford Gainesville. Mike Archer, was my salesman. Mike was very professional and knowledgeable. George Plourde, in finance made the process very easy. Always a great exp More

by lcskincare28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Plourde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Houlahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Wow! Two Broncos—what an exciting purchase! We truly appreciate your loyalty and are so glad to hear that Mike Archer and George Plourde made the process smooth and enjoyable for you. It’s fantastic to know that your experience, whether in sales or service, has been a great one. We’re grateful for your support and look forward to seeing you again for your next visit! Michael Muldoon Service Manager 864-918-7012

March 08, 2025

Devon, our service advisor was efficient, pleasant and timely. Everything went smoothly, including the pickup/leaving a loaner and the reverse when service was done More

by rojo78
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Mar 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! It’s great to hear that Devon provided efficient, pleasant, and timely service. We’re glad everything went smoothly, from the loaner process to the final pickup. We appreciate your business and look forward to seeing you for your next service visit! Michael Muldoon Service Manager 864-918-7012

March 08, 2025

The service was good, and I did not have to wait too long. The staff was very courteous and helpful, and the waiting area was nice clean and roomy. I didn't mind waiting. More

by decorbyanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Mar 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We're glad to hear that you had a great experience with our team and that your wait time was minimal. It’s wonderful to know that our staff made you feel welcome and that you found the waiting area clean and comfortable. We truly appreciate your business and look forward to seeing you again for your next service! Michael Muldoon Service Manager 864-918-7012

March 08, 2025

Appointment for oil change, tire slow leak and new key fob. Dropped off @ noon to be completed in 2 hours. Back at 430 not finished. Couldn’t find tire leak- 2025 vehicle 3rd in for slow leak, still coul More

by mckenziebritlabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fraser
Mar 08, 2025 -

Parks Ford Lincoln of Gainesville responded

I sincerely apologize for the delays and lack of follow-up during your visit. This is not the experience we strive to provide, and I am truly embarrassed that we fell short. Your time is valuable, and I understand how frustrating this must have been, especially with the ongoing issue with your tire and the lack of communication regarding your key fob. Most importantly, I am deeply sorry for how this experience made your wife feel. We respect and appreciate both of you, and I want to assure you that this type of treatment is not acceptable in our store. I would truly appreciate the opportunity to speak with you directly and make things right. Please reach out to me at your convenience at 864-918-7012. Your feedback is invaluable, and I want to ensure we do better moving forward. Sincerely, Michael Muldoon Service Manager

March 07, 2025

The staff was very friendly and made my husband and I feel important. Fraser was in touch with us during our wait. He showed us where snacks drinks and restroom was. The lady at front helped us find Fra More

by mary_severn2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser, Cameron Tompson
Mar 07, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for your kind words and for sharing your wonderful experience with our team! We’re thrilled to hear that Fraser, Cameron, and the rest of our staff made you and your husband feel welcome and well cared for during your visit. Providing exceptional service and hospitality is always our goal, and it’s great to know you’re happy with both the repairs and the overall experience. We look forward to seeing you again when your part arrives — it will be our pleasure to assist you. If you ever need anything in the meantime, please don’t hesitate to reach out. Michael Muldoon Service Manager 864-918-7012

March 07, 2025

I have always used Bill as my service advisor. Parks is very fortunate to have him. More

by kfbirkett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for your loyalty and for recognizing Bill’s outstanding service! We couldn’t agree more — Bill is a valuable part of our team, and we’re lucky to have him. It’s wonderful to hear that he continues to take great care of you. If you ever need anything, please don’t hesitate to reach out — we’re always here to help. Michael Muldoon Service Manager 864-918-7012

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