Parks Ford Lincoln of Gainesville

I wouldn't trust my vehicles with anyone else. Parks always takes the best care of me! Parks always takes the best care of me! More

The mechanic seemed to be a little less than average. Levin was on point. He was perfect and knew exactly what needed to be done to the car. It was a very good experience. Levin was on point. He was perfect and knew exactly what needed to be done to the car. It was a very good experience. More

I sat there all day with a toddler just to find out that they didn't have the part even though I confirmed on the phone that the part was there before I arrived they didn't have the part even though I confirmed on the phone that the part was there before I arrived More

So convenient and the auto technician went over everything. Love this convenience and would recommend this dealership to all my friends. everything. Love this convenience and would recommend this dealership to all my friends. More

Working with Levin is always a great experience. His knowledge and effort to work with scheduling is amazing. Levin always makes sure the work is done correctly and quick. I have full trust in his o His knowledge and effort to work with scheduling is amazing. Levin always makes sure the work is done correctly and quick. I have full trust in his opinion on what the best decision is. More

truck was picked up for an oil change at 8:30am and I didn't get it back until around 5pm. That would be fine, the problem is I tried to reach out to get an ETA multiple times and never got a return call didn't get it back until around 5pm. That would be fine, the problem is I tried to reach out to get an ETA multiple times and never got a return call or text until the truck was done around 2pm, and then still didn't make it back to me for 3 more hours. The lack of response pissed me off More

It was good they handled my car very well and were very professional about everything and did a good job professional about everything and did a good job More

Parks ford is the best when it comes to customer service! ! I will be buying all future vehicles from them. ! I will be buying all future vehicles from them. More

Levin was very polite. He let me know that they checked all the filters and wipers covered on my warranty. He let me know that they checked all the filters and wipers covered on my warranty. More

Not trust worthy, kept putting down that I would need things done that I had already had done at that dealership, example they replaced my driving belt in May 2024 then in November 2024, January 2025, an things done that I had already had done at that dealership, example they replaced my driving belt in May 2024 then in November 2024, January 2025, and April 2025 tried to say I needed a new driving belt. Called the dealership and asked if there was something wrong with my belt. They said there was nothing wrong they were just not checking my vehicle history. Continued to recommend unnecessary services and also charged $299 for a diagnostic test for a sound my care made they misdiagnosed the issue saying it was a strut bearing when in fact it was a stick that was wedged against my tire. I had to go somewhere else to figure that out where they told me there was nothing wrong with my strut bearings. More