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Parks Ford Lincoln of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.3
2,301 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 2,301 reviews

January 28, 2026

They didn't tighten my oil drain plug properly. Oil leaked all over my garage floor and I had to return to the dealership to have the work corrected. Second time in two years. More

by rockehill10
Recommend Dealer
No
Employees Worked With
Olga who is excellent, definitely 5 star.
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Jan 30, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for bringing this to our attention. We understand how frustrating and inconvenient this experience must have been, especially having to return for corrective work and dealing with the mess at home. This is not the standard we strive to provide. We would appreciate the opportunity to review this matter further and ensure it is properly addressed. Please reach out to me directly so we can discuss this in more detail. Austin Hundt Cell: 352-262-4923

January 28, 2026

Professional, helpful, courteous Nope Nope nope nope. This is irritating and would change my rating for Parks to 1 More

by sutherlandjohn69
Recommend Dealer
Yes
Employees Worked With
Dalton
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Jan 30, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your feedback. We’re concerned to hear that your experience did not meet your expectations and that it was frustrating enough to impact your rating. This is not the level of service we aim to provide. We would appreciate the opportunity to better understand what occurred and work toward a resolution. Please reach out to me directly so we can discuss this further. Austin Hundt Cell: 352-262-4923

January 28, 2026

professional and knowledgeable and personal and pleasant acted like I was an important real customer More

by goodshot
Recommend Dealer
Yes
Employees Worked With
sheldon
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Jan 30, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear our team provided professional, knowledgeable, and friendly service and made you feel like a valued customer. We appreciate your business and look forward to assisting you again. Austin Hundt Cell: 352-262-4923

January 27, 2026

Frasier Untrust worthy mechanics. .. quoted work that did not need Lack integrity or lack knowledge More

by DAVISEPAMELA
Recommend Dealer
No
Employees Worked With
Fraiset
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Jan 30, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your feedback. We want to make sure we fully understand your experience and get clarity on the work that was quoted. We would appreciate the opportunity to review the details with you and investigate what happened. Please reach out to me directly so we can discuss this further. Austin Hundt Cell: 352-262-4923

January 27, 2026

EFFICENT, friendly and explained everything so I could understand. Took me in as soon as I arrived and was on my way home in a rasonaleamount of time More

by Sheldoncheeseman
Recommend Dealer
Yes
Employees Worked With
FRASER
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Jan 30, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear Fraser provided efficient, friendly service and took the time to explain everything clearly. It’s great to know you were seen promptly and on your way home in a reasonable amount of time. We appreciate your business and look forward to servicing your vehicle again. Austin Hundt Cell: 352-262-4923

January 27, 2026

Good communication, windshield wiper fluid doesn't spray I asked to have fluid checked. Clogged hose? More

by TINADBUSHNELL
Recommend Dealer
Yes
Employees Worked With
Nick
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Jan 30, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear you experienced good communication during your visit. We’d like the opportunity to investigate the issue with your windshield wiper fluid to determine if it’s a clogged hose or something else. Please reach out to me directly so we can review this and get it resolved. Austin Hundt Cell: 352-262-4923

January 27, 2026

This 2015 Ford Edge was purchased new at Parks Ford and has been maintained by Parks Ford. This has been an excellent car. More

by Cory
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Stoufer
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Jan 30, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear your 2015 Ford Edge, purchased new and maintained at Parks Ford, has been an excellent vehicle for you. We appreciate your loyalty and look forward to continuing to service your car in the future. Austin Hundt Cell: 352-262-4923

January 26, 2026

Very pleased They did the work in a timely manner please with the work very courteous and up front More

by dick.thomas
Recommend Dealer
Yes
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Jan 30, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear you were very pleased with the timely work, courteous service, and upfront communication from our team. We appreciate your business and look forward to servicing your vehicle again. Austin Hundt Cell: 352-262-4923

January 25, 2026

They were extremely courteous and professional. I would give them a 100 if I could More

by ronnakaeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Saint Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear Edwin and our team were extremely courteous and professional. Your kind words mean a lot, and we’re thrilled you had such a positive experience. We appreciate your business and look forward to servicing your vehicle again. Austin Hundt Cell: 352-262-4923

January 24, 2026

They have always been, respectful to me. . Your company has the best people working with their customers.. Thanks again for helping me.. ..Hattie Capoldo... More

by george4nate
Recommend Dealer
Yes
Employees Worked With
Don't remember his name.. But, l am totally fine with your workers. THANK YOU!!
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Jan 27, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind feedback, Hattie. We’re grateful for your continued trust and are glad to hear our team has always treated you with respect. Your appreciation means a great deal to us, and we’re thankful for the opportunity to assist you. Austin Hundt Cell: 352-262-4923

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