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Parks Ford Lincoln of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.3
2,302 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 2,302 reviews

January 24, 2026

They have always been, respectful to me. . Your company has the best people working with their customers.. Thanks again for helping me.. ..Hattie Capoldo... More

by george4nate
Recommend Dealer
Yes
Employees Worked With
Don't remember his name.. But, l am totally fine with your workers. THANK YOU!!
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Jan 27, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind feedback, Hattie. We’re grateful for your continued trust and are glad to hear our team has always treated you with respect. Your appreciation means a great deal to us, and we’re thankful for the opportunity to assist you. Austin Hundt Cell: 352-262-4923

January 24, 2026

Spencer was great, very clear when he describes things and told me exactly what they were doing. Very polite and professional. As a business owner that's what you label as an asset. More

by YATESOWEN04000
Recommend Dealer
Yes
Employees Worked With
Spencer
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Jan 30, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear Spencer provided clear explanations, kept you informed about the work being done, and was polite and professional. It’s wonderful to hear you consider him an asset, and we truly appreciate your recognition. We look forward to servicing your vehicle again. Austin Hundt Cell: 352-262-4923

January 24, 2026

Easy to make appointment and pay. Technician was very friendly and thorough. Great job Very satisfied More

by Kbates1323
Recommend Dealer
Yes
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Jan 30, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear scheduling was easy, the technician was friendly and thorough, and that you’re very satisfied with the service. We appreciate your business and look forward to servicing your vehicle again. Austin Hundt Cell: 352-262-4923

January 23, 2026

Had my first check up for an ionic five, tire rotation, etc. Everything went well More

by rbussing
Recommend Dealer
Yes
Employees Worked With
Olga
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Jan 27, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear your first checkup for your Ioniq 5, including the tire rotation, went well. We appreciate your business and look forward to servicing your vehicle again. Austin Hundt Cell: 352-262-4923

January 23, 2026

just great all around. no flaws i would recommend to everyone very cool and dedicated to the customer. i'm grateful More

by michael@mergeeventgroup.com
Recommend Dealer
Yes
Employees Worked With
spencer and he was a great guy. kudos for spencer. i rate him 10 out of 10
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Jan 27, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for your wonderful feedback. We’re thrilled to hear you had such a great all-around experience and found our team dedicated to providing excellent customer care. Your recommendation and kind words mean a great deal to us, and we’re grateful for your support. Austin Hundt Cell: 352-262-4923

January 22, 2026

Bill Stouffer and Eric Duke has always given us great service through our 25+ years. Bill has always listen to our concerns about repairs and results. He goes above and beyond our expectations. Eric More

by Lmandese14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re thrilled to hear that Bill Stouffer and Eric Duke have consistently provided outstanding service over the past 25+ years. It’s wonderful to know Bill goes above and beyond to address your concerns and that Eric ensures you are treated fairly and resolves any issues promptly. We truly appreciate your loyalty and look forward to continuing to serve you. Austin Hundt Cell: 352-262-4923

January 22, 2026

I had a serious problem concerning a wheel alignment performed on 12/11/25. I met with Donna Houlahan and she corrected the situation I appreciate Donna's help.. More

by tomrohs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Houlahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear that Donna Houlahan was able to promptly address the wheel alignment issue and resolve the situation. We appreciate you taking the time to recognize her efforts and look forward to servicing your vehicle in the future. Austin Hundt Cell: 352-262-4923

January 22, 2026

Not satisfied They didn't fill my fluids up after the service and the coolant was low. I was supposed to get spark plugs replaced at 1,0000 miles with my parks + and the didn't replaced them. More

by WASHINGTON.TRAVIS28
Recommend Dealer
No
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Jan 27, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your feedback. We’re sorry to hear that you were not fully satisfied with your recent service experience, and we understand your concerns regarding the fluid levels. This is important to us, and we would appreciate the opportunity to review this with you. We would also like to clarify that the Parks+ program includes the first two oil changes and tire rotations, but does not cover spark plug replacement. We’re happy to review your service history with you and discuss any available options. Please feel free to contact me directly so we can address this further. Austin Hundt Cell: 352-262-4923

January 21, 2026

We have always had good service. We have purchased 4 vehicles and never had problems. More

by Richard and Ramona Mount
Recommend Dealer
Yes
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Jan 22, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear you’ve consistently received good service and that your experiences with all four vehicle purchases have been positive. We truly appreciate your loyalty and look forward to assisting you with your vehicles in the future. Austin Hundt Cell: 352-262-4923

January 21, 2026

I did, one question prior. He made sure my car was clean inside and out as he handed me the keys. More

by joannehayes1944
Recommend Dealer
Yes
Employees Worked With
Edwin.
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Jan 22, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear your vehicle was thoroughly cleaned and ready for you when you received the keys. We appreciate your business and look forward to assisting you again. Austin Hundt Cell: 352-262-4923

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