Parks Ford Lincoln of Gainesville

Not trust worthy, kept putting down that I would need things done that I had already had done at that dealership, example they replaced my driving belt in May 2024 then in November 2024, January 2025, an things done that I had already had done at that dealership, example they replaced my driving belt in May 2024 then in November 2024, January 2025, and April 2025 tried to say I needed a new driving belt. Called the dealership and asked if there was something wrong with my belt. They said there was nothing wrong they were just not checking my vehicle history. Continued to recommend unnecessary services and also charged $299 for a diagnostic test for a sound my care made they misdiagnosed the issue saying it was a strut bearing when in fact it was a stick that was wedged against my tire. I had to go somewhere else to figure that out where they told me there was nothing wrong with my strut bearings. More

Mobile service was great, all done at the convenience of my home. I would do it again. my home. I would do it again. More

Received a check from Accounting which was an incorrect amount. I will contact this dealership. amount. I will contact this dealership. More

Everyone from the salesman to the finance manager was very helpful, and professional. Was a nice experience. very helpful, and professional. Was a nice experience. More

Excellent, friendly customer service. My mobile service was outstanding. They arrived on time and serviced my car thoroughly. My mobile service was outstanding. They arrived on time and serviced my car thoroughly. More

Service rep was awesome. He made sure I was attended to promptly and kept me well informed of status of vehicle. Service was not complicated but timely and vehicle waiting fo He made sure I was attended to promptly and kept me well informed of status of vehicle. Service was not complicated but timely and vehicle waiting for me when I arrived. More

Service in the beginning showed some interest in gaining info on my visit but ultimately advised that parts were not available and had to reschedule which meant driving another trip requiring 50 miles. Cat info on my visit but ultimately advised that parts were not available and had to reschedule which meant driving another trip requiring 50 miles. Cat converter replacement took over five hours even with an early schedule time of 7Am. I cancelled some repairs that was told was necessary .e, sensors but engine did not a Indicate issues as described in the Hyundai Owners Manual. Accounting did not take action on charge card in the following 2 weeks as promised. More

Mr Flores was wonderful. He was also knowledgeable. Mr. Flores also sent us to lunch and picked us up He was also knowledgeable. Mr. Flores also sent us to lunch and picked us up More

Fast, friendly service Clean facility, easy to make appointments, service was well explained Recommend dealership appointments, service was well explained Recommend dealership More

Always well pleased with the service I receive at Parks Ford and Lincoln. Levin was my adviser and explained in understandable words what needs my car had. Great job all. Ford and Lincoln. Levin was my adviser and explained in understandable words what needs my car had. Great job all. More