Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Parks Ford Lincoln of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.3
1,746 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
Contact Dealership
View Awards

3333 North Main Street

Gainesville, FL

32609

Directions

By Type

Showing 1,746 reviews

July 01, 2025

Bill had me covered 100% on the progress of my vehicle and he was easy to access with any question More

by DUWADAWG
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Stoufer
Report | Print
Jul 04, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! I’m glad Bill took great care of you and kept you informed throughout the process. We appreciate your business and look forward to seeing you again for your next service. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

July 01, 2025

Service was pretty much as I would expect from any large dealership. The waiting area could stand an upgrade, it was sorely lacking. Communication on the status of my vehicle could have been significantly More

by walkerc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know with whom I worked
Report | Print
Jul 04, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience. I’m sorry to hear the waiting area and communication didn’t meet expectations. Your feedback helps us improve, and we’re committed to making things better. I’d appreciate the opportunity to speak with you directly if there’s anything more I can do. We value your business and hope to earn another chance to take care of your service needs. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

July 01, 2025

Had a 3pm oil change appointment. Was given my car at 5pm. Was not told about the home service when I made the appointment. More

by flutterby095
Recommend Dealer
No
Report | Print
Jul 04, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. I’m sorry to hear your visit took longer than expected and that mobile service wasn’t mentioned during scheduling. Your time is important to us, and I’d like the chance to make this right and help with future appointments. Please feel free to reach out to me directly. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

July 01, 2025

I was treated with unprofessionalism and disrespect throughout the entire process. Olga my service representative told me that she did not know where my car was and wasn’t going to try to find it. When More

by Madeleine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerald Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olga
Report | Print
Jul 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for choosing Parks Hyundai as your service center. We appreciate your business and value your feedback! I'm sorry that we did not meet your expectations. I will be sure to address your concerns with the team and work on the areas of improvement. All the best! Gerald Acevedo Service Manager

July 01, 2025

Friendly, professional, caring. I felt that Parks cared about me and my family needs. They were patient and worked with me for hours. My dealership of choice More

by cs33071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro O' Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for choosing Parks Hyundai as your service center. We appreciate your business and value your feedback! We look forward to seeing your at your next service visit. All the best! Gerald Acevedo Service Manager

June 29, 2025

Fraser was very kind and accommodating to my situation. He saved a customer from walking out :) More

by kimbadonic
Recommend Dealer
Yes
Employees Worked With
Fraser
Report | Print
Jun 30, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We're glad Fraser was able to take great care of you and turn things around. We truly appreciate your business and look forward to seeing you again. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 29, 2025

Was met in the service when I arrived and led to my service advisor. We spoke about the reason for my vehicle being in and indicated what services were to be performed and how long it may take. I le More

by Rhales65golf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed.
Report | Print
Jun 30, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! We're glad everything went smoothly and on time. We appreciate your business and look forward to seeing you again for your next service. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 29, 2025

Always great service and communication! Clear expectations and no pressure if you want to decline service or ask for a 2nd opinion. More

by audra.b.tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We’re glad to hear you felt comfortable and well-informed throughout your visit. We appreciate your continued business and look forward to seeing you again for future service. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 28, 2025

The staff is very friendly and professional. They keep you informed during every step of the process. Excellent service. More

by DOODLEBIG711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olga
Report | Print
June 27, 2025

Ari was wonderful to work with! He was very efficient, kind, thorough and knowledgeable. I would use Ari again for sure More

by nroberts0622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
...
4
5
6
...
175