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Parks Ford Lincoln of Gainesville
Gainesville, FL
2,568 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,568 reviews
June 09, 2025
I have made two appointments in the last month, both of which I found to be very satisfied with the service I received. The staff was very professional in the way they handled everything. They took care of which I found to be very satisfied with the service I received. The staff was very professional in the way they handled everything. They took care of my needs in a timely manner. More
by hillt5673
Verified CustomerEmployees Worked With
June 07, 2025
Genuine knowledgeable and full of professional skills. A real people person. Helpful, kind. Very considerate. A real people person. Helpful, kind. Very considerate. More
by estherruise
Employees Worked With
June 06, 2025
Prompt service. They always do a great job and have great communications. Will definitely return. They always do a great job and have great communications. Will definitely return. More
by mmmbooth
Employees Worked With
June 06, 2025
AfterCoolent flush , fluid in reservoir was below! Weeks later had oil change and fluids were not topped again Weeks later had oil change and fluids were not topped again More
by christa1090
Employees Worked With
I did send a email to the dealership on Sunday about the issues have not heard back !
June 06, 2025
Very easy to schedule, good communication about findings and recommendations, and no “ sales pressure” from courteous and competent advisors. Vehicle finished in timely fashion with courtesy car wash as wel and recommendations, and no “ sales pressure” from courteous and competent advisors. Vehicle finished in timely fashion with courtesy car wash as well. More
by Ted
Employees Worked With
Olga
June 06, 2025
Devon was very kind and took care of my car service when I went in and he made sure to explain everything and also explained the upcoming services that are expensive. This way I can plan ahead for it. I went in and he made sure to explain everything and also explained the upcoming services that are expensive. This way I can plan ahead for it. More
by rhondaleeb1966
Employees Worked With
Devon, Levin Hickman, Chris Sandridge
June 05, 2025
You guys were willing to take my Hyundai Kona in and do a diagnostic check even it was purchased from Southeast agency. Determined battery at fault. Apparently SE agency had a AAA used battery put in befo a diagnostic check even it was purchased from Southeast agency. Determined battery at fault. Apparently SE agency had a AAA used battery put in before I bought. Left me stranded with dead battery. Too bad for me and have to pay them for a new one More
by rjsaal
June 05, 2025
I am very dissatisfied. Minimum clarification and communication. Receptionist was unprofessional, gave little information as answers to my questions before I picked up my SU Minimum clarification and communication. Receptionist was unprofessional, gave little information as answers to my questions before I picked up my SUV. Inspection missed other issues with vehicle, such as my water-filled headlight, concerned about what else could be missed. Held vehicle for 5 days without call/explanation, I had to figure out getting to work those days not expecting repair to take that long. I was asked to pay an absurd price for a simple diagnostic code reading and small replacement part. The inside of my car was not respected with an exploded soda left in my cupholder which ruined some items in my SUV. I will not be coming to this service station again. More
by sarahlarue58
Employees Worked With
Other Employees :
Ari did not help me but I saw him happily helping another customer
June 05, 2025
Ari was great. He made the process very simple and explained everything in detail to me. He also has great choices on watches. He made the process very simple and explained everything in detail to me. He also has great choices on watches. More
by shaunblackbelt
Employees Worked With
