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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
918 Reviews
Call Service Center (352) 565-9023

918 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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May 07, 2025

Fast and easy The associates were friendly and helpful. The waiting room was open and had snacks. More

by mevernham
Recommend Dealer
Yes
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May 10, 2025 -

Parks Ford Lincoln of Gainesville responded

Just wanted to take a moment and say thank you so much for taking the time to provide your review! On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! It is our goal to provide a friendly environment for our customers. We look forward to seeing you at your next service visit. Best wishes from your Service Team at Parks Hyundai of Gainesville! Gerald Acevedo Service Manager

May 07, 2025

They handled my problem with great customer service They handled my problem with great customer service and Gerald Acevedo was very courteous. More

by JEWELAFULL
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
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May 10, 2025 -

Parks Ford Lincoln of Gainesville responded

Just wanted to take a moment and say thank you so much for taking the time to provide your review! On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! Please feel free to contact me directly with any questions or concerns you may have regarding your vehicle. Best wishes from your Service Team at Parks Hyundai of Gainesville! Gerald Acevedo Service Manager

May 06, 2025

Not much to describe, I came in for service and the service was completed in a timely manner. More

by KEITH.MILLARD
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Curtis
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May 06, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you, Keith! We appreciate you coming in and are glad to hear your service was completed promptly. We look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 05, 2025

Zach was the tech who came out. I think the coordinated was Nikia or something like that. More

by Marc
Recommend Dealer
Yes
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May 06, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you, Marc! We're glad Zach was able to assist you, and we appreciate you mentioning the team involved. We'll be sure to share your feedback with them. We look forward to helping you again in the future! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 04, 2025

My experience was amazing ! They were very thorough and got the job done in a timely manner ! More

by moontorres21
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levin Hickman
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May 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad your experience was amazing and that everything was handled thoroughly and on time. We look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 04, 2025

Very prompt and efficient service. Will be back for all my service needs. Highly recommend. More

by clittell924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words and recommendation! We're glad to hear your service was prompt and efficient. We look forward to taking care of all your future service needs! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 04, 2025

Great dealership. They are easy to deal with. They treat you like family. Highly recommend. More

by Charles Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Houlahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you, Charles! We’re grateful for your kind words and are glad you felt treated like family. We appreciate the recommendation and look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 03, 2025

I was given the runaround and my situation was handled poorly and unprofessionally. Will not return. More

by mirrandafertitta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandro O.
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May 10, 2025 -

Parks Ford Lincoln of Gainesville responded

Just wanted to take a moment and say thank you so much for taking the time to provide your review! On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! I'm sorry that your visit did not go as expected. Always feel free to give me a call directly with any questions or needs you may have regarding your vehicle or visit. Look forward to answer any questions or concerns you may have. Best wishes from your Service Team at Parks Hyundai of Gainesville Gerald Acevedo Service Manager

May 03, 2025

I asked for information on a build nothing was sent. I was told a link would be sent. More

by JDARKEYE108
Recommend Dealer
No
Employees Worked With
Zack Perkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2025

Levin was very helpful and professional throughout the service process. He kept me well informed about the service my vehicle was having and was able to set me up with loaner for the day per my request. H More

by mmuschet92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We’re glad to hear Levin took such good care of you and kept you informed throughout the process. We’re proud to have him on our team and appreciate your kind words. We look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

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