Parks Ford Lincoln of Gainesville - Service Center

They screwed by even a simple oil change. Which led to smoke build up in the for several days. Excess oil can damage engine. However they redid the oil change. Which led to smoke build up in the for several days. Excess oil can damage engine. However they redid the oil change. More

Our service representative was excellent in setting expectations and time line. He communicated proactively in calls and your team had the vehicle repaired ahead of schedule! Best service center expe expectations and time line. He communicated proactively in calls and your team had the vehicle repaired ahead of schedule! Best service center experience with Ford I have had yet! More

I purchased a jeep Cherokee from your location in August and it came with 4 oil changes (the one with the works, tire rotation, etc.) and had no problems when I went for the first one a couple months ago. T and it came with 4 oil changes (the one with the works, tire rotation, etc.) and had no problems when I went for the first one a couple months ago. This time I didn't get my tires rotated because I was told my lug bolts would 'crack' or 'break' if tires were rotated. I was not told about this previously nor should I feel they should be faulty. My tires were not rotated and I declined a $500 service for new lug bolts. The plastic floor mat and some other trash I guess the techs use was also not disposed of. I've been coming to you guys for years with multiple cars and it seems inconsistent and sloppy compared to my initial visits. I would like more info on the lug nut issue. More

Very professional upon entry, fast and polite customer service. By far the best service department experience I've had with any dealership in Gainesville service. By far the best service department experience I've had with any dealership in Gainesville More

It's your average dealership, i haven't been here in years.gets the job done years.gets the job done More

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I've always been happy with the service I received from the Ford dealership they explain things so I understand them and as soon as they figure out the problem they let me know what it is and they always t the Ford dealership they explain things so I understand them and as soon as they figure out the problem they let me know what it is and they always text me to give me an update on my vehicle and what's going on with it More

Alex was amazing and helped me with my car appointment. I would highly recommend him. I would highly recommend him. More

Staff kept me informed of progress. Service manager is top notch. Some of the front line intake people were not as reliable in being responsive but were indeed very pleasant. Service manager is top notch. Some of the front line intake people were not as reliable in being responsive but were indeed very pleasant. More

Quick recall service work. I would recommend them for any type of service. Only thing is they charge a 299 service fee for diagnostics. I would recommend them for any type of service. Only thing is they charge a 299 service fee for diagnostics. More