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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
917 Reviews

917 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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January 12, 2025

Angel was courteous and friendly and helpful to me when I arrived to have my vehicle serviced. Took me inside and showed me where to sit and different parts of the customer waiting area. More

by gwjones54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Tompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Service manager said my service plan was for oil changes only, but my info is different. He said he would look into it and give me a call. He did not. No follow-through. More

by DAWN.KRUZAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
New service manager, don't remember his name
January 12, 2025

They do his Job fast and they me know all the important information for the mainteneance More

by Carvajalsandr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser
January 12, 2025

I did not have a good experience. My car was damaged while it was in there. It took a lot of time to get the car fixed from the accident that happened at the dealer. I had to rent my More

by AFFRON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerald Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’ve been dealing with the owner of the business
January 11, 2025

Lucianno was great and took very good care of me. Deserves a pay raise if you ask me More

by cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Brower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucciano
January 11, 2025

Great service I will continue to use Ford Lincoln for my car and their service. More

by gwendolynlewis35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Courteous, attentive service personnel. With appointments you’re in and out fast! I’ve been a customer for years. More

by spoitras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Fraser Ardrey was a kind and patience service advisor. He explained everything to me in a calm and professional manner. More

by Weissschnee231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

All was good, except, I'm not sure they tested tire pressure - low pressure light came on in first cold weather, and I had to increase air from 27 to 33 psi in all four tires. More

by JOTISJAY2
Recommend Dealer
Yes
Employees Worked With
Eric Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

A pleasant experience the representative, Fraser, was helpful and courteous. Service was done timely too. More

by Nlempinen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser
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