Gerald Acevedo
Hyundai Service Manager
Parks Ford Lincoln of Gainesville
3333 North Main Street
Gainesville, FL 32609
94 Reviews
Write a Review94 Reviews of Gerald Acevedo
July 15, 2026
No updates given during a long service. No loaner provided. Messages was sent to pick the car after repair but incomplete. I have to come all the way to test the car to say it's incomplete No loaner provided. Messages was sent to pick the car after repair but incomplete. I have to come all the way to test the car to say it's incomplete or stop into to some side effect. 50 days to fix one simple issue. No escalation possible as she doesn't refer to the manager or anyone up. She feels as if she paid from her pocket to o fix my car issue. No respect to people who goes all the way to check the status as she won’t update by text or mail or over a call. More
Other Employees Tagged: Luciano Nunez, Olga Kilfeather , Olga Kilfeather
July 14, 2026
Worst service department I've ever seen. Will NOT be back to this dealer again. Incompetent mechanics and snot mouthed service writers looking to screw over customers at every opportunity Will NOT be back to this dealer again. Incompetent mechanics and snot mouthed service writers looking to screw over customers at every opportunity More
Other Employees Tagged: Rylee Terry
June 26, 2026
the service technicians have improved greatly from just a year or so ago. The service desk people have always been helpful. year or so ago. The service desk people have always been helpful. More
Other Employees Tagged: Nick Burke, Olga Kilfeather
June 05, 2026
Communication was great. Kept me updated throughout the day. Thank you Parks for always taking great care of my car! Kept me updated throughout the day. Thank you Parks for always taking great care of my car! More
Other Employees Tagged: Luciano Nunez, Edwin Saint Louis, Olga Kilfeather, Kyle Duke
May 08, 2026
Car was picked up and delivered on time. Service was done overnight (both warranty and brake flush and fill). Communication was frequent and I am satisfied. Service was done overnight (both warranty and brake flush and fill). Communication was frequent and I am satisfied. More
March 16, 2026
Very friendly, experienced, knowledgeable, respectful of time and trustworthy to get the job done! Love Parks Hyundai! time and trustworthy to get the job done! Love Parks Hyundai! More
Other Employees Tagged: Donna Houlahan, Rylee Terry, Edwin Saint Louis
March 12, 2026
They completed the work in a very timely manner and very thoroughly. The attendant was extremely helpful and courteous thoroughly. The attendant was extremely helpful and courteous More
Other Employees Tagged: Michael Muldoon

