Gerald Acevedo
Gerald Acevedo at Parks Ford Lincoln of Gainesville

Gerald Acevedo

Hyundai Service Manager

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.2
94 Reviews
4.2

94 Reviews

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94 Reviews of Gerald Acevedo

July 21, 2026

Dealership Rating
Employee Rating

Got my car in very quickly, took good care of me. I always bring my cars to Parks. More

by klrtmto
Recommend Dealer
Yes

Other Employees Tagged: Gerald Acevedo

July 15, 2026

Dealership Rating
Employee Rating

No updates given during a long service. No loaner provided. Messages was sent to pick the car after repair but incomplete. I have to come all the way to test the car to say it's incomplete More

by sats.flusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luciano Nunez, Olga Kilfeather , Olga Kilfeather

July 14, 2026

Dealership Rating
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Worst service department I've ever seen. Will NOT be back to this dealer again. Incompetent mechanics and snot mouthed service writers looking to screw over customers at every opportunity More

by GBID1252
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Rylee Terry

June 26, 2026

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the service technicians have improved greatly from just a year or so ago. The service desk people have always been helpful. More

by larrycox_32666
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Burke, Olga Kilfeather

June 05, 2026

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Communication was great. Kept me updated throughout the day. Thank you Parks for always taking great care of my car! More

by Thelastace
Service Price Transparency
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Recommend Dealer
Yes

May 08, 2026

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Car was picked up and delivered on time. Service was done overnight (both warranty and brake flush and fill). Communication was frequent and I am satisfied. More

by Eddybaby
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 28, 2026

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3 hours for an oil change while I was waiting. Then they try to up charge for unnecessary services that would be close to $600. More

by Al Tilly
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Mar 30, 2026

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your feedback. I understand your concerns regarding the length of your visit for an oil change and the recommendations that were presented. We aim to complete services in a timely manner while providing transparent and appropriate recommendations for your vehicle. I would appreciate the opportunity to better understand your experience and review what was discussed during your visit. Please feel free to reach out to me directly at your convenience so we can go over this together. Austin Hundt Cell: 352-262-4923 ahundt@parksofgainesville.com

March 19, 2026

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Employee Rating

Staff was very helpful and kind. Appreciate the quick attention and resolution to the problem. More

by Jsteshyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2026

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your feedback. I’m very glad to hear that Gerald and our team were helpful and kind, and that your concern was addressed quickly and efficiently. We truly appreciate your kind words and your trust in our team. Your feedback helps us continue providing professional and attentive service. If there is ever anything more we can assist you with, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923 ahundt@parksofgainesville.com

March 16, 2026

Dealership Rating
Employee Rating

Very friendly, experienced, knowledgeable, respectful of time and trustworthy to get the job done! Love Parks Hyundai! More

by lucianonunez98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your feedback. I’m very glad to hear that you found our team at Parks Hyundai to be friendly, experienced, knowledgeable, and trustworthy. It’s wonderful to know that Donna and Gerald provided excellent support and management during your visit. We truly value their dedication to ensuring a smooth and positive experience for our customers. We appreciate your kind words and the opportunity to assist with your vehicle. If there is ever anything more we can help with, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923 ahundt@parksofgainesville.com

March 12, 2026

Dealership Rating
Employee Rating

They completed the work in a very timely manner and very thoroughly. The attendant was extremely helpful and courteous More

by lauriemartinez013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Muldoon

Mar 16, 2026

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your feedback. I’m glad to hear that your service was completed in a timely and thorough manner. It’s also great to know that the team member who assisted you was helpful and courteous throughout your visit. Providing efficient and attentive service is very important to us. We truly appreciate your feedback and the opportunity to assist with your vehicle. If there is ever anything more we can help with, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923 ahundt@parksofgainesville.com

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