Parks Ford Lincoln of Gainesville - Service Center

Did not do what you said you did even though you charged me for a tire rotation you did not perform this service. me for a tire rotation you did not perform this service. More

It’s impossible for me to say how much I love getting service done at Parks. They’re very upfront about pricing and recommended services. service done at Parks. They’re very upfront about pricing and recommended services. More

The service sdepartment is always friendly and ready to help even when you drop in with an immediate need. Bill Stoufer remains a great representative of your company in the service department. help even when you drop in with an immediate need. Bill Stoufer remains a great representative of your company in the service department. More

Park Ford has been very attentive to my needs for my two Ford vehicles and have explained to me how to best keep them in best operative shape. Ford vehicles and have explained to me how to best keep them in best operative shape. More

Very professional, Oliver was great to deal with. They delivered the car like they said. Great prices. They delivered the car like they said. Great prices. More

They forgot to tighten my lug nuts during the oil change and tire rotation. Almost caused me to wreck my car. and tire rotation. Almost caused me to wreck my car. More

Took too long for a routine maintenance job. Arrived at 10:00am. Didn’t receive vehicle back until after 5:00pm Arrived at 10:00am. Didn’t receive vehicle back until after 5:00pm More

Every experience with this service department has been awful. The communication with customers is horrible, we got service done and had the same issue occur less than a week later, forcing us to return, w awful. The communication with customers is horrible, we got service done and had the same issue occur less than a week later, forcing us to return, we called multiple times to get updates on our vehicle and were either put on hold for 20+ minutes or were told that they couldn’t give us an update because they couldn’t get in touch with the person on our account. This was after we were promised a phone call that never came. I’ve come to this dept multiple times for recalls and other issues, and never once has it been a smooth experience. This dept needs a serious overhaul. I will be driving to Ocala for any future service and will likely never purchase a Hyundai again just to avoid this service department. More

Devon is awesome! ! He gets it done! Thanks Devon!!! I would recommend him for sure! ! He gets it done! Thanks Devon!!! I would recommend him for sure! More

Great service and environment from the moment I stepped through the door. They listened to my concerns and the service was very quick. I couldn’t pick up my car that day and was able to leave it over night through the door. They listened to my concerns and the service was very quick. I couldn’t pick up my car that day and was able to leave it over night with a swift pickup! More