Parks Ford Lincoln of Gainesville - Service Center

Bill, my tech was great! He kept me informed on the progress of my repair and the ordered part that we had to wait for. Park Ford’s repair was completed earlier than expected He kept me informed on the progress of my repair and the ordered part that we had to wait for. Park Ford’s repair was completed earlier than expected which was a plus. But I only gave the dealership 4 stars as their invoicing is confusing and we never got a written estimate on the order/repair to begin with. So next time I know to ask for it and not expect it to be in the paperwork. More

only person that i has help me in the last few times I have been there is Devon Pokormy I will give him a 5 stars tks have been there is Devon Pokormy I will give him a 5 stars tks More

Very good experience. Got me in and out quickly Fraser was an excellent rep. Made everything very clear and was personable Got me in and out quickly Fraser was an excellent rep. Made everything very clear and was personable More

All staff were friendly, professional and maintenance was done in a timely manner. Enjoyed my time at this dealership. done in a timely manner. Enjoyed my time at this dealership. More

I have three Fords. Staff there is professional, courteous and fair. The facility is very clean! Waiting room is comfy- I like being there and watching the techs work on Staff there is professional, courteous and fair. The facility is very clean! Waiting room is comfy- I like being there and watching the techs work on my car, and checking out the new cars in the showroom. More

I’ve been coming there for about 2 years now. I’ve seen a lot of turnover with staff. Hopefully this new crew, which were very kind & helpful, will continue to invest themselves as this company I’ve seen a lot of turnover with staff. Hopefully this new crew, which were very kind & helpful, will continue to invest themselves as this company as the company invests in them. It’s important to have support both ways. Good Job Hyundai! More

Everyone was kind and helpful. During my visit. My car is doing well and it is taking me anywhere I want to go. During my visit. My car is doing well and it is taking me anywhere I want to go. More

Easy and fast to schedule a service appointment. Always back on time. Levin is on top of what is needed. Always back on time. Levin is on top of what is needed. More

I had valet service (I was offered when I made my appointment and accepted) to have my 2025 Ford Maverick evaluated for a steering issue when I changed lanes. Levin contacted me relative to further d appointment and accepted) to have my 2025 Ford Maverick evaluated for a steering issue when I changed lanes. Levin contacted me relative to further details. When I provided the details, Levin indicated that he check out the vehicle via road test. Upon road test, Levin found no performance issues; however, he thought that perhaps I was either not using my turn signal when I changed lanes or delaying use of the turn signal when I changed lanes. Levin was correct. I did not understand how the lane changing function worked. I apologized for my error. Levin was quick to point out that whenever I had an issue that I should not hesitate to contact Park to have the issue evaluated. I appreciated the manner in which Levin handled my problem. It was not a problem but rather a lack of understanding as to how the lane change feature function. More