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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
918 Reviews
Call Service Center (352) 565-9023

918 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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May 12, 2025

It took hours before I my car was serviced. The service was poor. I watched other clients complaining. The problem I told them about was not addressed and they had to take it back to the mech More

by martin.brenda.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t get the name of my service tech.
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May 13, 2025 -

Parks Ford Lincoln of Gainesville responded

Just wanted to take a moment and say thank you so much for taking the time to provide your review! On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! I'm sorry that your visit did not go as expected. Thank you for taking the time to speak with me about your visit. Looking forward to working with you and resolving your concerns. Best wishes from your Service Team at Parks Hyundai of Gainesville Gerald Acevedo Service Manager

May 12, 2025

Easy to make the reservation for the home appointment and very professional. Easy to make the reservation for the home appointment and very professional. Highly skilled and motivated. More

by laurieowens2009
Recommend Dealer
Yes
Employees Worked With
Nikki
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May 12, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad the home appointment was easy to schedule and that you found our team professional, skilled, and motivated. We look forward to serving you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 12, 2025

Very quick and nice service The staff was respectful and helpful and my car was done on time More

by amarra.j.sanchez219
Recommend Dealer
Yes
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May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your 5 star review! We appreciate your business and value your feedback. Glad we could get your services completed within a timely manner. We look forward to seeing your at your next service visit. All the best! Gerald Acevedo Service Manager Parks Hyundai

May 11, 2025

Ari was personable, kind, understanding, genuine, and overall the best help possible nice and helpful! More

by adriansakr
Recommend Dealer
Yes
Employees Worked With
Ari
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May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to provide your feedback! Ari is a great asset to our service department. I will be sure to congratulate him on the great job. On behalf of my colleagues we look forward to seeing you at your next service visit. We wish you all the best! Gerald Acevedo Service Manager Parks Hyundai

May 11, 2025

Did what they said they were going to do with my Santa Fe.Thank you. More

by waterlandexplorers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to post a review! Glad we could take care of your visit. We look forward to seeing your at your next visit. All the best! Gerald Acevedo Service Manager Parks Hyundai

May 11, 2025

Courteous and swift Everyone I dealt with was courteous. I was in and out and my car was ready sooner than I expected. More

by VHERNANDEZ9713
Recommend Dealer
Yes
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May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the 5 star review! I'm happy to hear we met your expectations. We look forward to seeing you at your next service visit. All the best! Gerald Acevedo Service Manager Parks Hyundai

May 10, 2025

Staff are very friendly and they work with your schedule. I needed to get my car in asap, I called amd get an appointment the very next day. I dont have to wait. Overall, a great experience. Thank you More

by ROSEBGIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari Flores
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May 10, 2025

Fast, friendly, knowledgeable. Levin was an excellent service rep. Stayed on top of what was happening and kept me informed along the way. More

by ALDUKE1955
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad Levin provided fast, friendly, and knowledgeable service while keeping you updated throughout the process. We appreciate your visit and look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 10, 2025

I appreciated the short video that the mechanic took, showing the air filter that did not have to be unnecessarily changed until the next visit (appreciate the honesty), the tire treads, windshield washe More

by mtrippensee
Recommend Dealer
Yes
Employees Worked With
Edwin
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May 10, 2025

I needed to have my car serviced. The dealership provided the service that I needed and everything was good. More

by jmom1011
Recommend Dealer
Yes
Employees Worked With
Frasier
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May 12, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback! We're glad we were able to provide the service you needed and that everything went well. We appreciate your business and look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

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