Parks Ford Lincoln of Gainesville - Service Center

I had valet service (I was offered when I made my appointment and accepted) to have my 2025 Ford Maverick evaluated for a steering issue when I changed lanes. Levin contacted me relative to further d appointment and accepted) to have my 2025 Ford Maverick evaluated for a steering issue when I changed lanes. Levin contacted me relative to further details. When I provided the details, Levin indicated that he check out the vehicle via road test. Upon road test, Levin found no performance issues; however, he thought that perhaps I was either not using my turn signal when I changed lanes or delaying use of the turn signal when I changed lanes. Levin was correct. I did not understand how the lane changing function worked. I apologized for my error. Levin was quick to point out that whenever I had an issue that I should not hesitate to contact Park to have the issue evaluated. I appreciated the manner in which Levin handled my problem. It was not a problem but rather a lack of understanding as to how the lane change feature function. More

It took hours before I my car was serviced. The service was poor. I watched other clients complaining. The problem I told them about was not addressed and they had to take it back to the mech The service was poor. I watched other clients complaining. The problem I told them about was not addressed and they had to take it back to the mechanic to see what was the issue. I spent 4 1/2 hours for a tire rotation. And left with my issue pending for another time. I had to leave. More

Easy to make the reservation for the home appointment and very professional. Easy to make the reservation for the home appointment and very professional. Highly skilled and motivated. very professional. Easy to make the reservation for the home appointment and very professional. Highly skilled and motivated. More

Very quick and nice service The staff was respectful and helpful and my car was done on time helpful and my car was done on time More

Ari was personable, kind, understanding, genuine, and overall the best help possible nice and helpful! overall the best help possible nice and helpful! More

Courteous and swift Everyone I dealt with was courteous. I was in and out and my car was ready sooner than I expected. I was in and out and my car was ready sooner than I expected. More

Did what they said they were going to do with my Santa Fe.Thank you. Fe.Thank you. More

Fast, friendly, knowledgeable. Levin was an excellent service rep. Stayed on top of what was happening and kept me informed along the way. Levin was an excellent service rep. Stayed on top of what was happening and kept me informed along the way. More