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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
920 Reviews

920 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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May 13, 2025

Everyone was kind and helpful. During my visit. My car is doing well and it is taking me anywhere I want to go. More

by JGATOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

thank you for taking the time to post your review! We appreciate your business and value your feedback. Please feel free to contact me directly with any questions or concerns regarding your vehicle or your visit. All the best! Gerald Acevedo Service Manager Parks Hyundai

May 12, 2025

I had valet service (I was offered when I made my appointment and accepted) to have my 2025 Ford Maverick evaluated for a steering issue when I changed lanes. Levin contacted me relative to further d More

by Deaerrater.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! We're glad our valet service made things convenient for you and that Levin was able to thoroughly evaluate your concern and provide helpful guidance. It's great to hear he handled the situation with care and professionalism. We appreciate your trust and look forward to assisting you again whenever needed. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 12, 2025

It took hours before I my car was serviced. The service was poor. I watched other clients complaining. The problem I told them about was not addressed and they had to take it back to the mech More

by martin.brenda.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t get the name of my service tech.
May 13, 2025 -

Parks Ford Lincoln of Gainesville responded

Just wanted to take a moment and say thank you so much for taking the time to provide your review! On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! I'm sorry that your visit did not go as expected. Thank you for taking the time to speak with me about your visit. Looking forward to working with you and resolving your concerns. Best wishes from your Service Team at Parks Hyundai of Gainesville Gerald Acevedo Service Manager

May 12, 2025

Easy to make the reservation for the home appointment and very professional. Easy to make the reservation for the home appointment and very professional. Highly skilled and motivated. More

by laurieowens2009
Recommend Dealer
Yes
Employees Worked With
Nikki
May 12, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad the home appointment was easy to schedule and that you found our team professional, skilled, and motivated. We look forward to serving you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 12, 2025

Very quick and nice service The staff was respectful and helpful and my car was done on time More

by amarra.j.sanchez219
Recommend Dealer
Yes
May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your 5 star review! We appreciate your business and value your feedback. Glad we could get your services completed within a timely manner. We look forward to seeing your at your next service visit. All the best! Gerald Acevedo Service Manager Parks Hyundai

May 11, 2025

Ari was personable, kind, understanding, genuine, and overall the best help possible nice and helpful! More

by adriansakr
Recommend Dealer
Yes
Employees Worked With
Ari
May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to provide your feedback! Ari is a great asset to our service department. I will be sure to congratulate him on the great job. On behalf of my colleagues we look forward to seeing you at your next service visit. We wish you all the best! Gerald Acevedo Service Manager Parks Hyundai

May 11, 2025

Courteous and swift Everyone I dealt with was courteous. I was in and out and my car was ready sooner than I expected. More

by VHERNANDEZ9713
Recommend Dealer
Yes
May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the 5 star review! I'm happy to hear we met your expectations. We look forward to seeing you at your next service visit. All the best! Gerald Acevedo Service Manager Parks Hyundai

May 11, 2025

Did what they said they were going to do with my Santa Fe.Thank you. More

by waterlandexplorers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to post a review! Glad we could take care of your visit. We look forward to seeing your at your next visit. All the best! Gerald Acevedo Service Manager Parks Hyundai

May 10, 2025

Fast, friendly, knowledgeable. Levin was an excellent service rep. Stayed on top of what was happening and kept me informed along the way. More

by ALDUKE1955
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad Levin provided fast, friendly, and knowledgeable service while keeping you updated throughout the process. We appreciate your visit and look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 10, 2025

Staff are very friendly and they work with your schedule. I needed to get my car in asap, I called amd get an appointment the very next day. I dont have to wait. Overall, a great experience. Thank you More

by ROSEBGIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari Flores
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