Parks Ford of Wesley Chapel

Great experience! We got a fair deal without a lot of going back and forth. Everyone was very helpful and friendly. Javier is the best! going back and forth. Everyone was very helpful and friendly. Javier is the best! More

This dealership went above and beyond to get us in a new truck and helped with any questions I had. Their customer service and employees are outstanding. truck and helped with any questions I had. Their customer service and employees are outstanding. More

Appreciated and enjoyed the experience of working with Andre Alvarado. He did an excellent job walking us through the vehicle, answering our questions, addressing our concerns. He was knowledgeable abou Andre Alvarado. He did an excellent job walking us through the vehicle, answering our questions, addressing our concerns. He was knowledgeable about the vehicle and features, did a good job selling without being pushy and overbearing. My wife and I both enjoyed our interaction with him. On the sales manager and finance front, both Shane and Paul were very friendly and helpful. Paul especially was consultative but wasn't overbearing in pushing additional items. I appreciated that he knew how to push and knew when to quit pushing. The manager, Duber, was also very appreciative of our business. He was professional but personable. We enjoyed the experience we had with the dealership. The one problem of note is that I had filled out contact information on the Ford website. I had not directed that to Parks Ford. I did receive follow up calls from Parks Ford but never spoke with anyone. When we walked into the dealership, our information was already in the system and there was an attempt to direct the sale to the internet team. With all respect, we did not ever deal with the internet team, did not speak with anyone there. We bought a vehicle from Andre and I trust the dealership is appropriate in directing the recognition and reward to him in that regard. More

George is VERY knowledgable on the specs of the vehicle. He is also very friendly and I would recommend my friends buy from him in the future. No pressure to buy and it was a relatively quick process. He is also very friendly and I would recommend my friends buy from him in the future. No pressure to buy and it was a relatively quick process. More

My wife was being treated for cancer but wanted to handle buying her own car earlier this year. The folks at Parks treated her with dignity and respect when she originally came to buy her truck. She passed a buying her own car earlier this year. The folks at Parks treated her with dignity and respect when she originally came to buy her truck. She passed away about a month ago-- a lot sooner than we hoped or expected. The team helped me again this month when I had to replace my own car and trade in our recent purchase. Wayne Dubois and our previous consultant and our finance folks (both times) helped make a difficult process easier and friendlier during some of the most difficult moments of our lives. Thanks to all. More

I would like to thank Robert Vido (Our Sales Associate), and the entire team at Parks Ford of Wesley Chapel for a wonderful car buying experience..! Robert was a pleasure to work with throughout the entire and the entire team at Parks Ford of Wesley Chapel for a wonderful car buying experience..! Robert was a pleasure to work with throughout the entire time, and was very personable when it came to our needs and wants..! Robert was very responsive to my questions, and communicated every step of the way..! I would also like to thank Pau Stokes in the finance department for making our contract signing quick and easy..! Everything they do at the dealer is of professional grade..! I just can’t say enough about Parks Ford of Wesley Chapel..! I would highly recommend anyone who is in the market for a new car, check them out, as you will be very satisfied with their staff and dealership..! More

I have a motor home that has a Ford chassis and drive train. I am a current customer of Parks Lincoln in Tampa and they could not assist with the issue that I had and recommended that I use Parks Ford of train. I am a current customer of Parks Lincoln in Tampa and they could not assist with the issue that I had and recommended that I use Parks Ford of Wesley Chappel as they had the knowledge, staff, equipment and facility to handle large vehicles. I called Bob Weinstock, explained my issue and made an appointment. I gave him some basic information and he said he would do some research and get back to me. Within a few minutes he called me back. When I arrived, Bob met me in the parking lot and escorted me in. He introduced me to Brent Thirkill who took over getting me registered. Both of them thoroughly explained the process and when to expect the vehicle to be ready. Bob actually "went the extra mile" and told me he would do further diagnostics for no additional costs in hopes of saving me some money, as this was going to be a costly repair. Brent called me several times with updates, which I appreciated. The vehicle was actually ready before promised and at the quoted price. I have bought and used many dealerships in my life and you just do not find this type of quality and personal customer service at other dealerships. These two guys "personalized" the service experience and that is why I commend them, will recommend them and will be returning with my other service needs. More

I have to say that the experience @ Park's Ford was very good. I worked with Johnny Bowers while since is was new was struggling with the computer system. He was always very polite and attentive to my very good. I worked with Johnny Bowers while since is was new was struggling with the computer system. He was always very polite and attentive to my requests and questions. Steve Barranco assisted Johnny to help him with whole process and did not leave the the building till late Saturday nite. Both Johnny & Steve worked very hard to earn my business . I bought a 2013 Expedition! Worked with Carlos on the financing whom was also very good. Overall , I have to say it was a pleasure doing business with Park's Ford. I would recommend these guys and this dealership. I like to support our local business community as I live in Wesley Chapel. Keep up the good work. More

Our salesperson, Ricky, was great! Very friendly, willing to work with us on our trade, and knowledgeable. I came in with a loan draft and they were able to beat it. I didn't feel pressured like I have at ot to work with us on our trade, and knowledgeable. I came in with a loan draft and they were able to beat it. I didn't feel pressured like I have at other dealerships either. I would definitely recommend Ricky and Parks Ford! More