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Parks Ford of Wesley Chapel
Wesley Chapel, FL
2,237 Reviews
Parks Ford of Wesley Chapel is located in Greater Tampa, Florida. The Team at Parks Ford will help you find the Ford Vehicle you are looking for. Whether you are looking for a New Ford or Pre-owned vehicle, we have a large inventory of new and pre-owned vehicles to choose from.
We strive for customer excellence and guarantee the easiest, most hassle free buying experience you will ever experience. Parks Ford is the Dealership where Friends Send Friends!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,237 reviews
August 08, 2023
I scheduled an appointment to bring my vehicle in for Multiple warranty repairs. They booked me 3 weeks out. Then the day before bringing it in they called me to let me know it would be 1 week before a Multiple warranty repairs. They booked me 3 weeks out. Then the day before bringing it in they called me to let me know it would be 1 week before a technician got to my vehicle but I would only get in the cue to have my vehicle if I left it for 1 week. If I didn't leave my vehicle, they would not work on it in the when it was my turn. Who operates a business where you make a customer leave a vehicle for a week before you are even going to start working on it. I have had some great experiences with many Ford Dealers before but I will never do business with this one and I hope Ford Motor company does something about this to correct them hurting the brand. More
by vancea1966
Employees Worked With
July 29, 2023
I live 2. 5 hours North of Parks Ford. Started the purchase remotely and made the trip the next morning. Working with the internet sales Rep. Kaite was effortle 5 hours North of Parks Ford. Started the purchase remotely and made the trip the next morning. Working with the internet sales Rep. Kaite was effortless. She was prompt, courteous and honest. She got us to the finance manager, Bishoy, who worked just the deal we needed. Great transaction from start to finish to get our new Expedition. I would highly recommend Parks Ford and their team for your future vehicle purchases. More
by jaynjr
July 28, 2023
We were at Parks for our oil change and air conditioner, John Kidd is our service advisor, He is very Knowledgeable and always keeps us informed about everything, John is an asset to your company Thank you John Kidd is our service advisor, He is very Knowledgeable and always keeps us informed about everything, John is an asset to your company Thank you John see you at our next visit Doreen G More
by drkido
Employees Worked With
July 25, 2023
Very helpful and professional. I dealt with 4 different employees and all were very courteous. Shout out to TJ, Martel, Tony and Gene. I dealt with 4 different employees and all were very courteous. Shout out to TJ, Martel, Tony and Gene. More
by mattr593
June 26, 2023
I receive great service from staff that know me and work with me to maintain my car in top shape. I am treated with respect and I trust them. I have been going to this dealer since I moved to the area in 20 with me to maintain my car in top shape. I am treated with respect and I trust them. I have been going to this dealer since I moved to the area in 2006 and purchased my last car in 2017 from them. I won’t go any where else. More
by Donna
June 21, 2023
Run! Worked out a deal online and they sold the car despite having worked out a deal anyway. When I asked why the sold it when we had a deal, they replie Worked out a deal online and they sold the car despite having worked out a deal anyway. When I asked why the sold it when we had a deal, they replied, "The customer is here and we can't hold it for you for three days." When I said I would pay a deposit to hold it as we had a deal, they relied, "The deposit doesn't matter you could just cancel it!" They also offered less for my trade than KBB, even though the said they would honor the price. Transactional and not Relational! Found another vehicle at Autonation Ford Brooksville, had the deal closed by noon and they are holding the car until Friday for me with a deposit. When I told our rep at Autonation what happened working with Morgan and her manager, they said we want to earn your business and that's not how you treat people. Wow, a sales professional who understands! Amazing! Don't be fooled by cheap prices! The experience was awful and unprofessional! More
by SO DISAPPOINTED!!!!!!!!!!!!!!!!!!!
Employees Worked With
Morgan West
June 11, 2023
Second time customer. Ryan was really great to work with. Great customer service at Parks of Wesley Chapel. Ryan was really great to work with. Great customer service at Parks of Wesley Chapel. More
by jenesabarrett
Employees Worked With
June 09, 2023
Quick and easy, Martel was professional and easy to work with. Overall very easy experience with. Overall very easy experience More
by Mkgutier87
Employees Worked With
June 07, 2023
Ryan was great. He Stayed after closing to let me do a test drive and made the sale quick and easy He Stayed after closing to let me do a test drive and made the sale quick and easy More
by cwilliams110
