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Parks Ford of Wesley Chapel

Wesley Chapel, FL

4.8
2,230 Reviews
Parks Ford of Wesley Chapel is located in Greater Tampa, Florida. The Team at Parks Ford will help you find the Ford Vehicle you are looking for. Whether you are looking for a New Ford or Pre-owned vehicle, we have a large inventory of new and pre-owned vehicles to choose from. We strive for customer excellence and guarantee the easiest, most hassle free buying experience you will ever experience. Parks Ford is the Dealership where Friends Send Friends!
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28739 FL-54

Wesley Chapel, FL

33543

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Showing 2,230 reviews

June 16, 2022

They advertised a truck that isn’t for sale. This makes no sense and was a waste of my time. More

by mtallaway
Recommend Dealer
No
Employees Worked With
Carlos Mayes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Parks Ford of Wesley Chapel responded

Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Parks Ford of Wesley Chapel. Please give us a call at (813) 907-7800 and we will do our best to make this better. We hope to hear from you soon.

June 14, 2022

My service advisor, John Kidd has been amazing. It's nice to know that I can come in and have someone know you by first name basis and remember your occupation and say something pertaining to that More

by Joe S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Parks Ford of Wesley Chapel responded

Joe S., thank you for leaving such a great review and high star rating. We appreciate you choosing Parks Ford of Wesley Chapel.

June 04, 2022

Vehicle shopping is like going to the dentist for me. I dread it. What should be an exciting time is typically a nightmare. Not at Parks Ford and especially not with Greg. We were not there to purchase a More

by krosello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Babcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Parks Ford of Wesley Chapel responded

Hi, we are happy we could make your experience a positive one! At Parks Ford of Wesley Chapel, we value our customers and we look forward to seeing you on your next visit. Take care!

May 27, 2022

Everyone at the dealership was incredibly efficient and helpful, making the process of purchasing a new vehicle quick and painless! Everyone took the time to make sure I had everything I needed throughout More

by Gage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bishoy Fathalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Dybowski, Joe Fitzgerald
Jun 06, 2022 -

Parks Ford of Wesley Chapel responded

Hi, we are happy we could make your experience a positive one! At Parks Ford of Wesley Chapel, we value our customers and we look forward to seeing you on your next visit. Take care!

May 25, 2022

The salesperson was very friendly and everyone was very nice i would recommend parks ford to any one this is the second truck that i have purchased here More

by randerson511
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Mullane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Babcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zory Deluna, Corey Astudillo, Sunny Santiago
May 26, 2022 -

Parks Ford of Wesley Chapel responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 24, 2022

I felt welcome the minute I walked into the dealership. There was no pressure and the staff was courteous and professional. Sunny Santiago was my salesperson and she was very thorough and and fantastic to More

by Nate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zory Deluna, Sunny Santiago
May 26, 2022 -

Parks Ford of Wesley Chapel responded

Nate, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

May 20, 2022

Parks Ford is AMAZING. Destin is warm, friendly and knowledgeable. He made our car repair less stressful. More

by Codell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destin Laquerre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022 -

Parks Ford of Wesley Chapel responded

Hi Codell, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

May 19, 2022

Let me start off by saying I'm a huge Ford guy, and I would rather leave no review than a bad review. I gave them months to make this right.. In June of 2021 I ordered a new F350 in the dealership with More

by David
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales
May 20, 2022 -

Parks Ford of Wesley Chapel responded

Hi David, It's an unfortunate thing to have happened. We can understand your frustration. Management's resolution is to order another truck. Unfortunately with the vehicle shortage this is the best solution at this time. Again we sincerely apologize and hope we can work together to rectify this for you. Please feel free to call us discuss. 813-907-7800. Thank you, the Parks Ford team

May 17, 2022

I had warranty work and a new wheel bearing done on my truck. The wheel bearing was back ordered, but service advisor John Kidd went above and beyond taking care of me. He made sure I had a loaner vehicle More

by C Dudley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

My service advisor is fantastic, John Kidd has helped manage my vehicle. He is extremely helpful and and cooperative. He's built a great relationship with me, now I bring my car for service there all th More

by Ricky Haskins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Parks Ford of Wesley Chapel responded

Hi Ricky, thank you for your kind review; we are happy to pass along your comments to the team here at Parks Ford of Wesley Chapel! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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