Parks Ford of Wesley Chapel - Service Center

Bad customer service. No attention to detail. I had to return several times to get my transmission fix properly. I also lost my engine because they did not change out my s No attention to detail. I had to return several times to get my transmission fix properly. I also lost my engine because they did not change out my spark plugs in a timely fashion. I bought my vehicle from them , I have only serviced it ever with them, I bought an extended warranty, and every time they recommended that I do an important service to my vehicle. I always approved it. More

Carlos helped me get my tail light replaced. I went in for my appointment and told it’ll take one to two hours. He had my vehicle done in less than 30 minutes and great customer service. I went in for my appointment and told it’ll take one to two hours. He had my vehicle done in less than 30 minutes and great customer service. More

Marc and the team did a great job! Marc should get a raise! Atta got to you all. Marc should get a raise! Atta got to you all. More

Loved the convenience of mobile service! On time and great customer service. We will use this again On time and great customer service. We will use this again More

The attention to customer service provided by Alex at the Service Department is one of the reasons I will be purchasing my next vehicle at Parks Ford. Service Department is one of the reasons I will be purchasing my next vehicle at Parks Ford. More

John Kidd at Parks ford was excellent he save me on a road trip when I got a flat right at the exit to the dealership, I brought the service department my rum and deflated tire at 5:50pm and they closed road trip when I got a flat right at the exit to the dealership, I brought the service department my rum and deflated tire at 5:50pm and they closed at 6, he was able to get my tire repaired and me on my merry way in minutes! I am incredibly grateful for this dealership! More

Parks Ford of Wesley chapel is the perfect place to have your car or truck serviced they are the best. have your car or truck serviced they are the best. More

Carlos Cuellar as excellent. Very pleasant to work with and fixed a simple problem for me today. Thank you Carlos Very pleasant to work with and fixed a simple problem for me today. Thank you Carlos More

The service provided was excellent, and Carlos demonstrated a high level of respect and assistance. Additionally, he ensured that the service performed met our expectations. demonstrated a high level of respect and assistance. Additionally, he ensured that the service performed met our expectations. More

We brought our car in for service and John Kidd was our service advisor, John is very knowledgeable and is an asset to your company. He kept us updated on everything, We look forward to seeing John on our service advisor, John is very knowledgeable and is an asset to your company. He kept us updated on everything, We look forward to seeing John on our next visit, Thank you for all your hard work Doreen Gaeta More