Parks Motors
Augusta, KS
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There is a woman that checks us in at the service dept. She is very good with people. She was the only one there and had lots of people and phone ringing, but took her time to make each one of us feel impo She is very good with people. She was the only one there and had lots of people and phone ringing, but took her time to make each one of us feel important. I really like working with her. They also helped us in Oct. to find the perfect truck for us. I enjoy working with them, More
A 5-rating from my wife and I, across the board, does not come lightly - if only all shopping experiences could be this pleasant. We honestly came into the dealership as casual shoppers wanting more to just come lightly - if only all shopping experiences could be this pleasant. We honestly came into the dealership as casual shoppers wanting more to just test drive and 'do some homework.' But, after these guys hooked us up with a great used car and then made an irresistible offer, we were very comfortable completing the deal. It was closing time on the last day of the month and, after making it clear they really hoped to sell one last car to meet monthly quota, they were willing to let us walk and would still honor the deal if we came back later. Real class. Chuck and his boss (sorry I forgot his name) were persuasive, yet respectful and very professional. And Brian made the business part go equally smooth. Thanks everyone. More
Small problem with paperwork was corrected very quickly. Friendly and relaxed dealership which made for a great buying experience. Would recommend to friends and family. Friendly and relaxed dealership which made for a great buying experience. Would recommend to friends and family. More
The experience of buying a new car was great, even though I now have car payments again. Ricky Canlapan was very knowledgable about each car we looked at. I now have car payments again. Ricky Canlapan was very knowledgable about each car we looked at. More
I live in Oklahoma and searched for dealers with inventory on the VPG MV-1 mobility vehicle. There were no Oklahoma dealers, but Parks had 5 to choose from, so I called them. Rick Baskin called m inventory on the VPG MV-1 mobility vehicle. There were no Oklahoma dealers, but Parks had 5 to choose from, so I called them. Rick Baskin called me back promptly and got me a nice deal on a 2011 MV-1. I was able to close on the sale in just a day with a company check. Rick picked me up at the Augusta airport and we finished the paperwork in about an hour with Dwayne in the business office. Dwayne presented extended warranty options, which I passed on, and he moved right on to completing the sale, no hassle. Definitely give Rick a call if you are need of the MV-1. More
Pat was so friendly and helpful and spent as much time as I needed finding my new car. The managers were very easy to work with and finance did a great job getting me the best interest rate possible. Def wil I needed finding my new car. The managers were very easy to work with and finance did a great job getting me the best interest rate possible. Def will go back and purchase more cars there and would recommend them to anyone in the market for a car. More
I have never been treated so poorly in all my life! Bob is a terrible manager... When I questioned if a repair they did was covered... He got defensive and said I'm not going to pay for it! He continued to is a terrible manager... When I questioned if a repair they did was covered... He got defensive and said I'm not going to pay for it! He continued to treat me with no respect in front of my 3 children. I called and talked to John (his Boss).... He told me that Bob is a brash guy! So does that make it okay to treat people with disrespect? The issue was when we purchased our van Parks was supposed replace the rotors.... Instead they only turned them... He had a big smile on his face and said..."you bought a used van, what did you expect?" he then said "you are a terrible dad to raise your voice in front of your kids" Way out of line... Considering I was respectful.... He wanted me to get upset. The owner said the same thing in a nicer way.... We won't pay for it! They lost business over a 77.00 part! The customer service at this place is terrible! I would never recomend this place to anyone! More
Our experience with Chuck Goff was wonderful. We told him our price range and the ammennities we wanted in a vehicle and after considering 2 or 3 vehicles he showed us a Chrysler 200 S model that we loved. T our price range and the ammennities we wanted in a vehicle and after considering 2 or 3 vehicles he showed us a Chrysler 200 S model that we loved. The price was right and everything went smoothly. This is the 3rd vehicle I have bought from Parks Motors and my Dad has bought several vehicles from them as well and every time we go in there looking for a vehicle, they make it right. I will definately recommend them to everyone! More
went there with a specific car in mind and what I intended to pay. We started miles apart and through negotiating, they came part way and we came part way so everyone was happy. I have dealt with Par intended to pay. We started miles apart and through negotiating, they came part way and we came part way so everyone was happy. I have dealt with Parks, either parks motors or Parks chevrolet for many years and then got away from them two years ago. I am glad to be back in the parks family where I know I will be taken care of. More
This dealer went out of it's way to find and work the best deal possible for me. I would recomend anybody to definetly check out their inventory. best deal possible for me. I would recomend anybody to definetly check out their inventory. More