Parkside Kia
Knoxville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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After having an issue we were unhappy about, dealership worked to resolve the matter for us and we now have no further complaint with this dealership. worked to resolve the matter for us and we now have no further complaint with this dealership. More
We did not feel pressured to purchase a car. All of our questions were answered. Their staff were all very polite and helpful. We will definitely return. questions were answered. Their staff were all very polite and helpful. We will definitely return. More
The sales team at Ted Russell Kia was very helpful. Everyone made sure that I picked the best vehicle for my family. The sales manager even came by to make sure that I was happy with the vehicle I chos Everyone made sure that I picked the best vehicle for my family. The sales manager even came by to make sure that I was happy with the vehicle I chose. Great customer service. Will definately recommend Ted Russel Kia to other people. More
Stress free, to the point pricing. Super friendly and fast paced. In the past it has always taken, minimum, 3 to 4 hours to buy a car. They had me finished in an hour and a half. It was easy for me o mak fast paced. In the past it has always taken, minimum, 3 to 4 hours to buy a car. They had me finished in an hour and a half. It was easy for me o make the decision to buy from Ted Russell Kia, from the friendliness and sincere workings with the sales rep, to the efficiency, how quickly everything was done. I recommend anyone buying a Kia go check them out. Just don't drink their coffee. I said wow when I tasted it. Super strong. More
The staff treated me the best that I have ever been treated. They were on top of everything and everyone was so friendly and helpful. They got me the car that I wanted and I will tell everyone about th treated. They were on top of everything and everyone was so friendly and helpful. They got me the car that I wanted and I will tell everyone about them!!! More
This is my 4th car from these guys, and they were great once again! Let me know when the new 2014 sorento comes out in the SXL package. May have to trade again. Thanks a bunch and keep up the good work. once again! Let me know when the new 2014 sorento comes out in the SXL package. May have to trade again. Thanks a bunch and keep up the good work. More
I was treated very well, and the employee was very knowledgeable about the car i was buying. My overall experience was good I will recommend this dealership to my family and friends. knowledgeable about the car i was buying. My overall experience was good I will recommend this dealership to my family and friends. More
This is one of the best dealerships I have dealt with. From the minute I walked into the door until I left with my new Sorento (this is the 3rd new car I have bought from this dealer). Terry is an awesome From the minute I walked into the door until I left with my new Sorento (this is the 3rd new car I have bought from this dealer). Terry is an awesome saleman, not high pressure but works with you until you find the exact car you are looking for. Jeff is very knowledgeable and you can guarantee that you will get the best deal possible. Dave in Finance walks you thru completing the contract and takes the time to explain everything so that you understand all the contracts and legalities involved. I Would certainly recommend these guys over any other dealership in town. More
Management is poor and misguided and dishonest. They have told everything but the truth. From General Manager Jeff Potts on down and likely upward, ethics are lower thn I have ever been exposed to. told everything but the truth. From General Manager Jeff Potts on down and likely upward, ethics are lower thn I have ever been exposed to. More
They just lead me on promising financing, then after taking off work because I'm told he talked to the bank and wanted me to come back, I get there to have them only offer a car that is five years old. taking off work because I'm told he talked to the bank and wanted me to come back, I get there to have them only offer a car that is five years old. I said no and they flat out told me to hit the door! I will just go to a dealer with a larger and better inventory. More